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Ice Guide

★★★★★
★★★★★
54 Reviews
$ 19.26   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11739026
Manufacturer Part Number WP2180224
Manufactured by Whirlpool
Product Description

Ice Guide Specifications

This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.

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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker dispenses too much ice | Leaking | Door Sweating
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Estate.
Part# WP2180224 replaces these:
AP6005964, 2180224, WP2180224VP
Questions and Answers

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6 questions answered by our experts.
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    Grace
    August 10, 2017
    How to install ice chute
    For model number Gd5rhaxs01
    Hi Grace, Thank you for your inquiry. There is an installation video underneath this part information. It will tell you how to install this part. Good luck!

    17 people found this helpful.

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    George
    October 30, 2017
    My ice shute is broken from the connectors on the inside of the refrigerator, how can i repair it and what parts do i need to order. Thanks.
    For model number ED22TQXFW00
    Hi George, Thank you for your question. Here is a video on how to replace this part: https://youtu.be/2ncgPH1bq7s . This would be the part that you are looking for. Good luck with your repair.

    4 people found this helpful.

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    Rhonda
    February 27, 2018
    My ice maker keep freezing up & won’t let the ice come out of the door. Think that the flap is missing can i purchase on?
    For model number ED22TQXFW00
    Hello Rhonda, thank you for your question. The ice door kit is part number W10823377. In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. Please enter the part number into the site for current price and availability. Good luck with your repair!

    3 people found this helpful.

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    Ron
    July 22, 2019
    Ice maker door will not close, should i buy just the door (wp2180224) or but the replacement kit (w10823377) that includes the door, spring, and plunger?
    For model number EDLHAXW000
    Hello Ron, thank you for your question. It is recommended to replace the replacement kit part number w10823377. I hope this helps!

    2 people found this helpful.

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    Sal
    January 7, 2019
    Dont get water at water tray
    Hello Sal, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!

    1 person found this helpful.

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    Sal
    January 7, 2019
    Ice maker dose not get water to water tray
    For model number ksrs25ftbt00
    Hello Sal, thank you for your question. If the icemaker is not getting water to it, the first part to check are the water lines from the valve to the icemaker and the water valve itself, PartSelect Number: PS11749231. Here is a link that will tell you how to test that part. https://www.partselect.com/Refrigerator+test-water-valve+repair.htm. If the valve is fine, we would recommend replacing the ice maker motor module part number PartSelect Number PS2341896. I hope this helps!

    1 person found this helpful.

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      Part Videos

      Replacing your Whirlpool Refrigerator Ice Guide

      Customer Repair Stories
       Average Repair Rating: 4.4 / 5.0, 48 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      External Ice Guide Broke a Tooth and Fell Off
      We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two days FASTER than promised. Kudos to Part Select.
      Snapping it on was a breeze, although you do have to apply more pressure than feels comfortable with plastic clips. We can know get ice out of the external door system again.
      • Tracy from Jacksonville, FL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
      • Parts Used:
        WP2180224
      163 of 178 people found this instruction helpful.
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      Replacing still working but old and stained levers
      The overflow grille was no problem. It just slides out. To get to the levers, you need to remove the front cover trim. Pay attention to where everything is before you remove parts and how the wiring is set up (over or under parts). There are two slots below the trim, use your blade screw driver and pop the trim. You'll notice that the 4 buttons for ice (crush - cube) and the light (off-on) are on that panel. I don't recall well, but I believe two screws (one at each side) hold that part in place. Once loose, I flipped it up, disconnected the white multi- wire quick connector and used duck tape to tape the panel to the door and keep it out of the way. Another screw keeps the levers in their place, with a metal element. Remove it and the levers will come out. The ice guide just snaps out from two sides and a middle plastic hook of the ice dispenser lever. Replace everything in reverse order. That's about what I remember. Hope it helps.
      52 of 69 people found this instruction helpful.
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      Ice was being made, but wouldn't drop
      My icemaker wouldn’t pop out the ice. I bought a used fridge from 2nd Time Around in Russellville AR which was the most horrible customer service experience of my life. They were supposed to have a 60 day warranty but didn’t follow through. After months of begging them, and knowing what part I needed, I just ordered it myself. It was so easy and quick and fixed my issue my husband said we should have done that months ago and avoided the hassle. It was worth the money to have the peace of mind. Now everything is perfect! All we had to do was remove the icemaker, take off the side with a screwdriver, replace the part and slide it back in. We had ice in hours! Shipping was quick (a couple days) the part was 30 dollars cheaper than other places I checked. We love it!
      • Brandie from Dover, AR
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      • Parts Used:
        W10190935, WP2180224
      39 of 50 people found this instruction helpful.
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      Ice guide broken, filter needs changing
      This was a very easy repair. The ice guide has 3 pegs that just clicked into the opening to position it. The ice and water filter was easy as well. I turned the water off because I was not sure if the water would leak when I removed it.

      One thing is to make sure you run the water for a while after installation to recharge the water line and to get all air out of the line, and to run the filter.
      • Rowan from Miramar, FL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
      • Parts Used:
        EDR5RXD1, WP2180224
      21 of 639 people found this instruction helpful.
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      Water and Ice dispenser discolored
      I replaced these parts mainly for aesthetic reasons and to prepare our home for a rental. I was very impressed with PartSelect's customer service and delivery. The part literally arrived the next day. Will definitely do business with them again.
      • Diana from GILBERT, AZ
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Screw drivers, Wrench set
      16 of 20 people found this instruction helpful.
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      Ice bin drum blades broke into pieces wouldn't despense ice.
      After removing a few screws to get to the drum my husband had it back to working like a charm.This part seems to be better made than the original part in the refrigerator.
      • Becky from Hamlet, NC
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver, Screw drivers
      • Parts Used:
        4388736, WP2180224
      14 of 16 people found this instruction helpful.
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      water and ice dispensers were old with hard water
      Some screw not easily accessible. I broke the ice dispenser mechanism but could glue it back so everything fine for now.
      12 of 26 people found this instruction helpful.
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      plastic ice cube guide installed
      Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
      • Richard from Bloomington, IL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
      • Parts Used:
        WP2180224
      11 of 14 people found this instruction helpful.
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      leaking water dispenser
      worked great parts were perfect!
      11 of 18 people found this instruction helpful.
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      Crisper drawer was broken. Other parts were stained due to hard water.
      All the parts were easy to find on the website and they arrived within a few days.

      Only needed a screw driver to remove the old water arm dispenser and to install the new one.

      The drawer, the ice guide and the grille/tray all snapped in place.
      11 of 18 people found this instruction helpful.
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      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      54 Reviews
      4.8
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS11739026
      Manufacturer Part Number: WP2180224
      Brand
      Model Number
      Description
      Kenmore
      10641522500
      Refrigerator
      Kenmore
      10641523500
      Refrigerator
      Kenmore
      10641524500
      Refrigerator
      Kenmore
      10641529500
      Refrigerator
      Kenmore
      10644102300
      Refrigerator
      Kenmore
      10644103300
      Refrigerator
      Kenmore
      10644109300
      Refrigerator
      Kenmore
      10644322400
      Refrigerator
      Kenmore
      10644323400
      Refrigerator
      Kenmore
      10644324400
      Refrigerator
      Kenmore
      10644329400
      Refrigerator
      Kenmore
      10650022000
      Refrigerator
      Kenmore
      10650022004
      Refrigerator
      Kenmore
      10650027001
      Refrigerator
      Kenmore
      10650027002
      Refrigerator
      Kenmore
      10650027003
      Refrigerator
      Kenmore
      10650027004
      Refrigerator
      Kenmore
      10650032000
      Refrigerator
      Kenmore
      10650032003
      Refrigerator
      Kenmore
      10650032004
      Refrigerator
      Kenmore
      10650037000
      Refrigerator
      Kenmore
      10650037001
      Refrigerator
      Kenmore
      10650037004
      Refrigerator
      Kenmore
      10650202992
      Refrigerator
      Kenmore
      10650202993
      Refrigerator
      Kenmore
      10650203993
      Refrigerator
      Kenmore
      10650212010
      Refrigerator
      Kenmore
      10650222010
      Refrigerator
      Kenmore
      10650223010
      Refrigerator
      Kenmore
      10650228010
      Refrigerator

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