Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Catherine
September 26, 2017
The rail is not broken but the plastic piece the screws go in has cracked. Do I have to buy the whole rail?
For model number AFD2535DEW
Hi Catherine, Thank you for the question. Unfortunately the whole rail will need to be replaced. Good luck with the repair !
2 people found this helpful.
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Ron
October 31, 2019
Top plastic clip on vertical mullion is missing. Is this part available or do i need to replace the entire rail??
For model number Jfc2089hpy2
Hello Ron, thank you for your question. That part is not sold separately. The whole rail would have to be replaced. I hope this helps!
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Gary
July 2, 2021
Why is the rail on my door extremely hot
For model number 596.79212013
Hi Gary,
Thank you for your question. If the mullion is hot, the heat is generated by a heat loop located in the mullion and the walls near the gaskets to prevent moisture and frost from developing. This will usually last 24 hours. If it is warmer than normal, the issue may be with the condenser and you will need to clean it. If the air flow around the condenser is blocked by dust, dirt and other debris, this will cause the both the mullion and walls near the gaskets to become warmer than normal. It is important to clean it on a regular basis. Also, if your refrigerator has an Energy Saver feature, this controls the heat and may cause the mullion to become warmer than normal. You will need to check you owner's manual for information on how to use it. We hope this helps! Good luck with the repair!
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Carla
July 24, 2019
The bottom clip on the door itself is broken. Will the mullion rail come with both sides of the clip? Or can i buy the bottom clip on the door that the rail slides into separately?
For model number PS11738597
Hello Carla, thank you for writing. We would be happy to look into this, but we will need the model number for your refrigerator to do so. We look forward to hearing back from you.
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Carla
July 24, 2019
Ps11738597 is the vertical mullion part. Does it come with the clips for both sides. The clip on the left door side is broken, not on the mullion side. Can you buys those clips for the door side?
For model number jfc2089HTB
Hello Carla, thank you for inquiring. This Vertical Mullion Rail is not the correct replacement for your model. The replacement for your model is part number PS11738596. The clips are included, but there is a Screw sold separately, part number PS12704800. Good luck with your repair!
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William
August 21, 2019
I need the vertical mullion rail due to broken clip on lower end. My refrigerator is black-is the part available in black?
For model number KFCS22EVBL2
Hello William, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12348487. Hope this helps!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Vertical Mullion Rail was broken and detached partly from door
Removed the middle screw and the whole rail came of. Unplugged wires and removed old rail. Plugged in the new rail and slid top and bottom slides on and put on the middle screw. Job finished
.screw held in the center of the rail,pull it out,slide the rail up off the support brackets on the door,unplug the old one & plug in the new one,slide on, & replace the screw! That Easy
Awesome! Couldn't ask for it any better. I watched the video from Partselect multiple time and was just as easy as they said it would be. It took me longer to watch the video four times than it did for me to install it. I have a habit of 10 minute projects turning into a couple hours and this took about 10 minutes. Thanks.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
James H - May 7, 2020
Verified Purchase
Refrig left dr seal rail repale
The part was exactly what I ordered. It came in a timely manner with no defects.
The repair went well and the refrigerator is working great again.
★★★★★
★★★★★
John M - June 21, 2019
Verified Purchase
It fit
Wish it was black like original on my SS fridge but you can really see the white
★★★★★
★★★★★
Paul C - June 10, 2019
Verified Purchase
Very easy repair.
The repair part worked perfect. Poor original design makes it easy to damage mullion by children and elderly (actually anybody)..
★★★★★
★★★★★
Robert P - December 25, 2018
Verified Purchase
Exact match, incredibly simple installation. The "PartSelect" video shows you how.
This new Vertical Mullion Rail replaces the original piece that failed and would not allow the doors to close. I had to remove the old one to allow the doors close as much as possible. Still, without the vertical mullion rail there's a gap between the doors where air can pass through, so I had to stuff paper towels as a temporary fix. We sprung for the expedited shipping, and that was an inspired choice...really glad we did. Received and installed the part less than 36 hours after ordering it. Installation took about 3 minutes. The YouTube video from PartSelect walks you through the installation and leaves no room for error. Very grateful for PartSelect.
★★★★★
★★★★★
Lynn B - July 26, 2018
Verified Purchase
Easy repair
My part came in like 2 days and went on with one screw , Soooo happy Will order from here again (when needed) Nice person on the phone too.
★★★★★
★★★★★
Carl P - July 21, 2018
Verified Purchase
Simple repair. Video was helpful. 5 minute fix.
Part was in good condition. Perfect replacement.
★★★★★
★★★★★
Victor P - June 22, 2018
Verified Purchase
Exact replacement part.
The part i order was an exact fit. Had it installed with in minutes and works great.
★★★★★
★★★★★
Jeffrey F - June 6, 2018
Verified Purchase
Easy to order but!
I ordered a white door mullion and received one in black. Had to keep it as the original part was broken and not salvageable. Couldn't wait another 3-4 days to receive a replacement.
★★★★★
★★★★★
Dan H - March 19, 2018
Verified Purchase
You made it easy!
The part was perfect. The repair was very easy due to the video your provided. I didn't know I could do it myself but it was a piece of cake with your help!
★★★★★
★★★★★
Richard T - March 14, 2018
Verified Purchase
Very easy repair and satisfied.
I should have done it sooner if I knew it would be this easy with this part. (1) screw and 30 seconds later like brand new. FYI, i broke the original one myself, it was not defective.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11738597
Manufacturer Part Number: WP12722803W
