Replacing your Whirlpool Refrigerator Door Closer - Apollo Gray
Troubleshooting
This part fixes the following symptoms:
Door won’t open or close | Clicking sound
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, Kenmore, KitchenAid.
Part# WP12028505AP replaces these:
AP6005420, 12028505AP, W10191100
Questions and Answers
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10 questions answered by our experts.
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Patricia
October 19, 2017
Your videos suggest a "popping" noise may be a broken cam...my right side refrigerator door makes more of a clunking noise and it feels like the door drops a little when it's being opened...any idea which part i should be ordering? do i need to take this beast apart to see if i can see an actual crack in any of the pieces? if i order the wrong piece is it returnable?
For model number GI0FSAXVY04
Hi Patricia,
Thank you for your question. You may want to check your hinges and your door cams? It seems like it is going to be the issue. If everything looks good and is not worn, I would suggest then making sure that your refrigerator is level. Sometimes if it gets unlevel it will cause the doors to open strangely. You can always return a part as long as you have not installed it. Here is a link to our return policy on our website: https://www.partselect.com/Thirty-Day-Returns.htm . Good luck with your repair.
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Jeff
February 28, 2018
The right side door was was making a popping sound/hard click when opened half-way. It also appeared to drop. Now it has lost the ability to close on its own, seems to be no spring or tension in the hinge. Please advise what part(s) may need to be replaced to correct this problem. Also, since the refrigerator was new (2012), the left side door never shut consistently, it would stop when it reached the frame, and I would have to push shut. Thanks for your assistance,
For model number KFIL27CXMS3
Hi Jeff, Thank you for the question. I suggest replacing the Door Closer - Apollo Gray,Part Number: PS11738468.This part helps with the closing of the door. Hope this helps!
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Dominick
November 22, 2019
Does this part fit a Maytag model # mfi 2570fez02 refrigerator?
For model number WP120285050ap
Hello Dominick, thank you for your question. Yes, this is the compatible replacement Door Closer for the model. Good luck with your repair!
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Peter
December 30, 2019
When the left door is closed the right door pops open. Is there a magnet or other part used to keep the right closed?
For model number KBFS25EWMS3
Hello Peter, Thank you for the question. The Vertical Mullion Rail between the two doors helps keep them closed. I suggest checking the rail for damage. We hope this helps!
Replaced door closure on the right door it was making a popping noise when I closed and opened it but the popping is still there, is there another part that is inside the door that needs to be replaced?
For model number MFI2665XEM8
Hello Roland, Thank you for the question. We suggest checking the Door Stop and the Hinge for wear or damage. We hope this helps!
Does this partps11738468 come with both the male and female pieces the receiver in my fridge door is broken
Hello Jeff, Thank you for contacting us. In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Richard
February 15, 2023
I replaced the door closing cam on my right door part number wp12028505ap. I will call this the male. I’m looking for the part for what would be the female to this. It is located in the door itself. The door somewhat auto closes but will not close all the way and I have to manually push it close. Also door pops open when left side door closes
For model number GI6FARXXY08
Hello Richard, thank you for your inquiry. The part is Door Hinge - Right Side - Grey PS11775157. We hope this helps.
I replaced the door closer WP12028505AP but the door still must be lifted up to be closed. Unless it is lifted up it will not close. Happens only part of the time-sometimes it will close properly.
For model number GZ25Fsrxyyf2
Hello Ed, thank you for your inquiry. You may need to check the door stop, part number PS11749924. If it is faulty, then replace it to fix the issue. We hope this solves your problem!
I replaced the door closer wp12028505ap. The door will still not stay open. I'm looking for the part the is located in the bottom of the door that the cam slots ito that rides on top of the closing cam. The one on my door rotates freely and comes out
It does not hold the door in its open position.
For model number WRX735SDBM04
Hello Michael, thank you for getting in touch. The door stop you are looking for is part number PS11749924. If you need help placing an order, customer service is open 7 days a week!
Does part 11 go on both doors or just one? The left door on our fridge sits too low to slide into the guide that closes the extra piece between the doors. Does this solve the issue? Right now we only have part 11 under the right door. Thanks.
For model number KFCS22EVMS3
Hello Jennifer, Thank you for the question. The #11 Door Closer is only on the one door. We suggest checking the Door Stop, PartSelect Number PS11748596 for wear or damage. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
