Detergent dispenser W10861000 is an original equipment manufacturer (OEM) part that fits some Whirlpool, KitchenAid, Maytag and Amana dishwashers.
Detergent dispenser W10861000 attaches to the inner door panel and holds the dishwasher detergent and rinse aid in covered compartments.
This dishwasher detergent dispenser measures approximately 5 inches wide and 4.5 inches high.
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Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Not cleaning dishes properly | Door latch failure
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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CYNTHIA
November 16, 2017
The spring for the sliding soap dispenser door had broken. Will i need to replace the entire dispenser or can i just get a new spring? If i do need to replace the dispenser, is this something that i can do myself or does it require a technician? If i can do it myself, are there directions on this site or with the part that can guide me through the process?
For model number WDT780SAEM2
Hi Cynthia,
Thank you for your inquiry. The spring is sold with the dispenser. You should be able to to do the repair yourself. There is a video on our website that you can reference on how to install the dispenser. You will find the video under part number PS11746408. I hope this helps. Thank you and have a great day!
30 people found this helpful.
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Gary
August 8, 2017
Reference part# w10861000, soap dispenser ---- the gasket for the dispenser has come loose twice. Do i need a new dispenser? What causes the gasket to come loose?? thank you.
For model number KDTM404EBL1
Hi Gary,
Thank you for your inquiry. The gasket for the dispenser is not sold separately and you would need to replace the dispenser in order to get a new gasket. From information I have reviewed, you may also be able to use some gasket cement to keep the gasket in place. I hope this helps. Thank you and have a great day!
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Steve
April 11, 2019
Is there a "dishwasher soap and rinse aid door replacement kit" for this model? Or do I need to purchase the entire soap dispenser?
For model number WDT780SAEM2
Hello Steve, thank you for your question. On your model you would need to replace the entire Detergent Dispenser part PS11731570.
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Cheryl
October 3, 2017
I have a question in reference to part #w10861000. The gasket has come off my dishwasher's soap dispenser, and i do not know how to replace it. It appears to be in good condition and i do not want to buy a whole new dispenser just because the gasket came loose. Any tips? Thanks for any help you can give.
For model number MDB4949SDH2
Hi Cheryl,
Thank you for your inquiry. The detergent dispenser gasket is not sold separately and is sold with the dispenser. I hope this helps. Thank you and have a great day!
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Ken
January 2, 2018
The issue that I have with the soap dispenser relates to the door only and not the entire dispenser. There is a u-tube video dated 11/16/2016 that indicates that there is now a "dishwasher soap and rinse aid door replacement kit" which provides the door assembly and spring only and that the door can simply be snapped off and replaced without having to replace the entire dispenser. I could purchase the entire dispenser, but the door and spring assembly are supposedly available separately as a kit. Can you provide the part number for the kit so I can avoid buying the entire dispenser [part w10861000]
For model number KDTM354DSS4
Hi Ken, Thank you for the question. The kit only works on particular model numbers, checking the model number provided they do not offer the kit for the door and spring. This model only offers the full dispenser. Hope this helps!
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Barbara
August 6, 2018
I need the plug that stops the rinse solution from runnng out of dispenser.
For model number WDF760SADM2
Hello Barbara, thank you for your question. The rinse aid cap for your specific model is not available as a separate part. You would have to order the dispenser which is part number W10861000. I hope this helps!
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Christy
January 13, 2018
I need to replace the soap dispenser door on my dishwasher. There is a youtube video dated 11/16/2016 that indicates that a "dishwasher soap and rinse aid door replacement kit" is now available. I have looked through the Whirlpool parts for this piece and didn't see it. Can you tell me if this is available for my model, and if so provide the part number for the kit, so i can possibly avoid replacing the entire dispenser? Thanks!
For model number WDF760SADT2
Hello Christy, Thank you for your inquiry. Only the full dispenser is available for your model. Hope this helps!
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Karan
November 19, 2018
What is the return policy? If we replace the soap dispenser and the dishwasher still does not work, can we return it.
For model number kdte104ess
Hi Karan, thank you for your question. We have a 30 day Return Policy. More information can be found here: https://www.partselect.com/Thirty-Day-Returns.htm. Parts must be in resaleable condition to qualify: - “Resaleable” means that the part must not have incurred damage, such as signs of installation by the customer, marks, or scuffing. - Part must also be in its original packaging to be considered resaleable. Please inspect part before removing from its packaging, as this can cause return to be rejected. - Electrical parts are subject to additional scrutiny. - Rejected returns cannot be shipped back to customers. I hope that helps. Good luck with your repair.
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Marie
January 11, 2020
Just moved in and have this Electrolux. Need to know what the small "latch" on the detergent & the Jet dry door does.
For model number KDFE104DSS5
Hello Marie,
Thank you for your question. The latch keeps the cover on the dispenser secure while it dispenses during the wash. We hope this helps!
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Karan
November 19, 2018
We think the problem is a broken soap dispenser. If we order a new part, and when we install it, the fridge still doesn't work, can we return it then.
For model number kdte104ess
Hi Karan,
Thank you for your question. We have a 30 day return policy. For your peace of mind, we offer a 30-day return period. You can complete your return by contacting us at 1-888-738-4871 or CustomerService@PartSelect.com.
Please be sure your return meets the following conditions:
Parts must be in resaleable condition to qualify:
“Resaleable” means that the part must not have incurred damage, such as signs of installation by the customer, marks, or scuffing.
Part must also be in its original packaging to be considered resaleable. Please inspect part before removing from its packaging, as this can cause return to be rejected.
Electrical parts are subject to additional scrutiny.
Rejected returns cannot be shipped back to customers.
Returning Parts to PartSelect:
Please have your model number and serial number ready when contacting our customer service to begin the return process.
After contacting us, you will receive an email with return shipping details (remember to check your junk mail).
Returns must be received within 30 days of the date the items were originally shipped.
Customers are responsible for the cost of return shipping.
If the return is a result of our error, or the part was lost in shipping, contact us within 10 business days to arrange a refund. We will refund your return shipping cost after your return has been processed, or provide you with a pre-paid shipping label. Additional information such as photos of the part may be required to complete a return of this nature.
Receiving Your Refund:
Please allow 7-10 business days after your return has been successfully processed for your refund to appear.
If your refund is taking longer than expected, or you would like to check its status, please contact our customer service desk for an update on your return.
I hope this helps. Thank you and have a great day!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Detergent door was not locking closed
Super simple. Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws. Torx bit required.
Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.
Insert new unit, reverse all steps. Done. Dont for get to reattach the wires!
David from Swanzey, NH
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
4 of 4 peoplefound this instruction helpful.
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Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.
Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same
Dennis from APACHE JCT, AZ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Detergent dispenser latch broken
Replaced the detergent dispenser module by first unscrewing the front outer cover from the dishwasher and removing it, then by unplugging the old detergent dispenser, then by bending the metal latch clips outward to remove the old detergent dispenser, then by bending the metal latch clips inward before inserting the new detergent dispenser, plugging the new one into the wiring harness then re-securing the front outer cover of the dishwasher door.
This repair could be done in under 15 minutes but my dishwasher is so old that there was a lot of gunk built-up around the screws that hold the front cover on that I wanted to take my time cleaning up real nice.
The detergent dispenser is VITAL for getting dishes clean. Without it working properly, the detergent will be removed from the wash during the pre-wash/soak function and your dishes will not come out clean. I HIGHLY recommend doing this repair if your detergent dispenser is not working, and I had a great experience with www.PartSelect.com
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Mike P - March 7, 2021
Verified Purchase
Working well, so far
The new dishwasher dispenser has only been installed a week or two, but so far is working well. The installation video was not exactly accurate, due, I assume, to changing model construction methods. The actual way to remove the old part is more difficult than depicted. But the video was still very helpful. Thankx for providing them
★★★★★
★★★★★
Meryl E - December 5, 2020
Verified Purchase
Easy repair. Thanks for the video.
The part is working perfectly.
★★★★★
★★★★★
Hershell S - May 23, 2020
Verified Purchase
Repair part
Very pleased with part and service.
★★★★★
★★★★★
Jerald C - April 23, 2020
Verified Purchase
detergent dispenser for kithen aide dish washer
received the correct part in a timely manner, easy to install, works great
★★★★★
★★★★★
JOE P - September 1, 2019
Verified Purchase
Easy Repair with the right parts
Followed online instructions and the repair was rather simple
★★★★★
★★★★★
Nicole W - May 31, 2019
Verified Purchase
Easy to install
We watched a youtube video for the instructions on how to install and it worked perfectly. I was quote $225 to repair with the part. I decided to buy the part for $95 and install myself.
★★★★★
★★★★★
GARY B - February 18, 2019
Verified Purchase
Detailed repair, but not difficult.
Arrived as promised with no issues.
★★★★★
★★★★★
Eileen C G - November 27, 2018
Verified Purchase
review
I did not need the $90 part. Was told only complete replacement was available--even though to u-verse video showed just the lid--for less$$ There were NO INSTRUCTIONS
★★★★★
★★★★★
Steven M - November 25, 2018
Verified Purchase
PartSelect expert advice was spot-on
Saved me $$$ and suggested the right part for the problem I was having.
★★★★★
★★★★★
Janet S - June 5, 2018
Verified Purchase
Really easy to install
The modular design of the part...a soap dispenser for our dishwasher...was quick and easy to pop in. Good design. Quality product.
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