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CNTRL-ELEC

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PartSelect Number PS11731265
Manufacturer Part Number W10854215
Manufactured by Whirlpool
Troubleshooting
This part works with the following products:
Dishwasher.
This part works with the following products:
KitchenAid, Jenn-Air, Whirlpool.
Part# W10854215 replaces these:
W10538038, W10657428, W10671806, W10712069, W10733273, W10757522, W10833919
Questions and Answers

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    Joy
    May 20, 2019
    My dishwasher seems to go through an entire cycle but it does not distribute the soap at all.
    For model number KDFE104DWH0
    Hello Joy, Thank you for the question. If the dispenser is not opening and allowing the soap to dispense it is a indication the motor on the back of the dispenser is defective. The motor is not sold on its own so the dispenser, PartSelect Number PS11773088 will need to be replaced. You can use a multi meter to test the motor and check for continuity. If the motor is good, you may have a defective control board. Hope this helps!

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    Nick
    December 18, 2018
    Fills with water but won’t wash then drains
    For model number Kdte104dss1
    Hello Nick, thank you for your question. There are a few parts you will need to test to determine what the issue is. If the water is not going through the spray arms, there are some parts that you will need to check to see which one is causing the issue. You will need to check the filter, the turbidity sensor, spray arms (for any debris stuck in the holes) and the diverter motor. I hope this helps. Thank you and have a great day!

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    David
    December 26, 2017
    Our doesn't dry the dishes anymore. This problem just occurred in the past few days. Is it likely that the heating element went bad or is there a temperature sensor that has failed? I could not find a senor in the parts lists. Thanks for your assistance.
    For model number KDFE104DBL1
    Hi David, Thank you for the question. You can try to teat the Thermostat, PartSelect Number PS11750035 for continuity. If the thermostat tests good you will need to replace or test the elements its self. Hope this helps!

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    JOE
    February 8, 2018
    My dishwasher doesn't heat the water, it is warm. It doesn't dry the dishes even though it indicates it is drying. After dishwasher cycle is done the sanitized light on the front panel flashes. We rep[laced the heating element and it didn't fix the problem. What is the problem?
    For model number KDFE104DBL2
    Hello Joe, thank you for your question. I would suggest testing the thermostat part number WPW10195091 to see if that is faulty before replacing the board. If the thermostat is testing 0 ohms at room temperature, the part is not bad, and then the board should be replaced. I hope this helps!

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    Donna
    February 19, 2018
    When I go to start to wash the dishes it goes in control lock mode - cannot cancel it out.
    For model number KDFE104DWH0
    Hi Donna, Thank you for the question. The appliance may need to be reset. You will need to turn power off to the appliance for 5 mins and then plug it back in. Hope this helps!

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    Steve
    November 8, 2018
    Detergent door is opening late in the cycle. I think i need a replacement timer, what do you think and what part number is that?
    For model number kdfe104dss2
    Hello Steve, thank you for your question. The most likely issue is the dispenser itself. There is a wax motor on the back of the dispenser that opens the cover to dispense the soap. This motor can malfunction and delay the opening of the dispenser cover. We would recommend replacing the dispenser itself. Part number W10861000. I hope this helps!

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    Charles
    March 14, 2019
    Does not heat changed element still not heating
    For model number KDFE104DSS1
    Hi Charles, thank you for your question. You may want to then double check your thermostat to see if that part is working correctly. You may also want to take a look at your wiring as well as perhaps being the issue. If those parts are fine then perhaps you may have to look into your control board being the issue. I hope that helps. Good luck with your repair.

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    Sanjit
    July 3, 2019
    The control panel is totally unresponsive. Have powered on/off multiple times. Have tried to reset control panel by the button sequence (high temp wash then heated dry 5 or more time) with no luck. Is it the control panel or the cntrl-elec which is bad? One of the lights in the control panel (prowash) is dimly lit. When the power is cycled, the blue "washing" light comes on for a few seconds then goes off. Thanks for the help
    For model number KDFE104DBL2
    Hi Sanjit, Thank you for your question. If the control panel is unresponsive, you will need to check both the control panel and the electronic control board to see which one is causing the issue. You will need to test the parts with a multimeter. Here is a link to one of our videos on YouTube that you may reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!

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      Customer Reviews
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      2 Reviews
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11731265
          Manufacturer Part Number: W10854215
          Brand
          Model Number
          Description
          Whirlpool
          IUD8010DS0
          Dishwasher - DISHWASHER
          Whirlpool
          IUD8010DS1
          Dishwasher - DISHWASHER
          Whirlpool
          IUD8010DS2
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWB1
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWB2
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWP1
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWP2
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWS1
          Dishwasher - DISHWASHER
          Jenn-Air
          JDB9000CWS2
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DBL0
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DBL1
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DBL2
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DSS0
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DSS1
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DSS2
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DWH0
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DWH1
          Dishwasher - DISHWASHER
          KitchenAid
          KDFE104DWH2
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DBL0
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DBL1
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DSS0
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DSS1
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DWH0
          Dishwasher - DISHWASHER
          KitchenAid
          KDTE104DWH1
          Dishwasher - DISHWASHER

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