GE/GE_Thumb/6D87448C48A7C979A3A0EC938D0993A1D5099B08.gif
See part 383 in the diagram
( Grid squares measure 1x1 inch )

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Lid Lock Striker

★★★★★
★★★★★
12 Reviews

Rated by 4 customers 

Really Easy

15 - 30 mins

Ratings submitted by customers like you who bought this part.

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PartSelect Number PS11729471
Manufacturer Part Number WH02X24399
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Lid or door won’t close | Lid or door will not open | Will not agitate
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH02X24399 replaces these:
AP5999576
Questions and Answers

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7 questions answered by our experts.
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    Inda
    April 19, 2018
    What does a lid striker do on the washer
    For model number GTW460ASJ5WW
    Hi Inda, Thank you for your question. The lid strike is located on the lid. When you close the lid it activates the lid switch. The lid switch is normally located beneath the main top and is in series with the motor circuit and must be activated for the motor to operate. The strike will push against the lid switch lever and closes the switch. I hope this helps. Thank you and have a great day!

    14 people found this helpful.

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    Ronnie
    January 25, 2020
    Water fills ok until lid is closed. Open the lid and it fills quickly replace the water inlet valve ( hot/cold) no difference.
    For model number GTW330ASK0WW
    Hi Ronnie. This is probably a faulty door lock. Thank you for your question and good luck with your repair.

    2 people found this helpful.

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    Ron
    February 26, 2020
    Washing machine just hums when plugged in. All knobs and buttons do not respond
    For model number GTW460ASJ4WW
    Hello and thank you for writing. It certainly sounds like it could be a faulty door lock PS12343280 and/or possibly a malfunctioning lid lock striker PS11729471 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.

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    John
    October 11, 2021
    Washer fills then goes to soak and wont go in the other cycles just stay in soak
    For model number GTW220ACK6WW
    Hello John, Thank you for the question. This could indicate the Timer Switch that controls the cycles is defective and may need to be replaced. The Timer for this model is part of the User Interface Control Board, so the Board would need to be replaced. You can also test the Lid Switch Assembly to make sure it is telling the Board the Lid is closed and safe to start the Wash Cycle. We hope this helps!

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    Tim Arundel
    April 8, 2022
    Have ge washer. Pulled open when thought was done and now won't latch. Clothes are soaked, won't spin.
    Hello Tim, thank you for writing. It can be the Lid striker or the Lid switch. For us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number, please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!

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    Angie
    29 days ago
    The lid won't lock, it just clicks. So I can't wash clothes. It flashes saying END.
    For model number GTW750CSLOWS
    Hello Angie, thank you for your question. We have researched your model and found that the issue is probably with the lid switch assembly, part number PS16554755. If that does not take care of the issue then the problem is most likely to be related to the lid lock striker, part number PS11729471. If you require assistance to place an order, please contact customer service. We hope that helps!

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    Rick
    10 days ago
    When I did my last load, the top wouldn't open when finished. I pulled and it popped open but now won't begin the cycle (the "lid is locked" light won't light up). Do I need to replace only the latch or the entire locking system? And can you advise the part number and is is available for retail purchase other than on-line? Thanks
    For model number GTW330ASKOWW
    Hi Rick, thank you for reaching out. We have researched your model number and found that you will need to replace the whole lid switch assembly, part number PS16554755. We hope this solves your problem!

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      Customer Repair Stories
       Average Repair Rating: 4.4 / 5.0, 4 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        Wife pull up door when it was in lock mode
        Lift up door removed lid lock with screwdriver installed new part
        Other Parts Used:
        LID SWITCH ASSEMBLY Lid Lock Bezel
        • Wiley from Wilson, NC
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        • Tools:
          Screw drivers
        16 of 24 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        washer would not complete full wash cycle without shutting off
        part select help
        Other Parts Used:
        LID SWITCH ASSEMBLY
        • ronnie from BALTIMORE, MD
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Nutdriver, Socket set
        6 of 9 people found this instruction helpful.
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        Don’t do this, but we prop the washer lid open so it doesn’t get musty between use; we put a sock or something in there to prevent the striker fro closing. When a family member hops up on the washer to get to the highest shelf in the laundry closet it snaps! And the. The washer won’t function.
        REALLY easy-
        Just unscrewed the two screws with a Phillips, slid the old one out, the new one set in perfectly, and used the same screws to hold it in place. 2 minute task total.
        • Heather from CHARLESTON, IL
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        2 of 2 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Washer would not advance to Wash
        Lift the cover, undo too screws, Slide out broken part, slide in new part put in the screws and close the lid.A piece of cake.

        Thank you for the super fast service on Christmas eve no less!
        • Garry W. from TAMPA, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          30 - 60 mins
        2 of 3 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          12 Reviews
          5.0
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS11729471
          Manufacturer Part Number: WH02X24399
          Brand
          Model Number
          Description
          General Electric
          GTW220ACK1WW
          Washer - WASHER
          General Electric
          GTW220ACK2WW
          Washer
          General Electric
          GTW220ACK3WW
          Washer
          General Electric
          GTW220ACK4WW
          Washer
          General Electric
          GTW220ACK5WW
          Washer
          General Electric
          GTW220ACK6WW
          Washer
          General Electric
          GTW330ASK0WW
          Washer - WASHER
          General Electric
          GTW330ASK1WW
          Washer - WASHER
          General Electric
          GTW330ASK2WW
          Washer
          General Electric
          GTW330ASK3WW
          Washer
          General Electric
          GTW330ASK4WW
          Washer
          General Electric
          GTW335ASN0WW
          Washer
          General Electric
          GTW335ASN1WW
          Washer
          General Electric
          GTW460AMJ0WW
          Washer - WASHER
          General Electric
          GTW460AMJ1WW
          Washer - WASHER
          General Electric
          GTW460AMJ2WW
          Washer - WASHER
          General Electric
          GTW460AMJ3WW
          Washer - WASHER
          General Electric
          GTW460AMJ4WW
          Washer - WASHER
          General Electric
          GTW460AMJ5WW
          Washer
          General Electric
          GTW460ASJ0WW
          Washer - WASHER
          General Electric
          GTW460ASJ1WW
          Washer - WASHER
          General Electric
          GTW460ASJ2WW
          Washer - WASHER
          General Electric
          GTW460ASJ3WW
          Washer - WASHER
          General Electric
          GTW460ASJ4WW
          Washer - WASHER
          General Electric
          GTW460ASJ5WW
          Washer - WASHER
          General Electric
          GTW460ASJ6WW
          Washer - WASHER
          General Electric
          GTW460ASJ7WW
          Washer
          General Electric
          GTW460ASJ8WW
          Washer
          General Electric
          GTW460ASJ9WW
          Washer
          General Electric
          GTW460ASJAWW
          Washer

          Get in touch, we're here to help!

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