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★★★★★
★★★★★
G. S - August 15, 2018
Verified Purchase
Ordered 2, 1 arrived broken due to bad packaging
They send this very fragile, thin plastic piece in a padded envelope. Needs to be a small box to provide some level of protection given how the small bits on it break off easily.
August 16, 2018
Hello, Thank you for leaving a review on the part ordered. Checking the order I am showing you have already contacted us to address the issue. Please let us know if there is anything else we can assist you with.
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Average Repair Rating: 2.8 / 5.0, 1 reviews.
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Hardboiled egg cooked in microwave and exploded
0. Turn off breaker to oven 1 Remove two screws holding oven into enclosure. 2. Remove trim piece from bottom. 3. Open oven door, and engage part on hinge which keeps door from closing all the way. Now, door can be lifted and removed, set aside. 4. Slide oven out. This is very heavy, and it's best to have two people a
... Read mores well as something slightly lower than the oven to put it on, I used a chair. 5. Remove microwave trim, 4 screws. 6. Remove baffle which protects microwave power cord. 7. Loosen 4 screws from bottom of microwave. I used a Screwdriver bit with a pliers, as there isn't much room. Slide microwave forward or back, and microwave can be lifted from oven. 8. Remove 4 screws on side, 2 security Star screws on bottom of back, and 3 regular screws on back. 9. Remove top heat shield, and top/sides cover. Danger, do not plug in microwave with top/side cover missing. Also, capacitor on right/back may hold dangerous voltages, short the terminals using well-insulated tool. There is a bleed resistor which is supposed to do this, but you can never be too careful. 10. Open microwave drawer. Unscrew the front control panel from the inside. Remove plastic part the door open button usually moves, the part needs to be pulled to the left side to be removed. Take a picture of the wires attached to the switches on the latch plate, so you put them back correctly. 11. Remove wire connectors from switches. These connectors have a retaining feature, if you push the retaining feature, it doesn't take too much force to remove it. There are 6 wires. Remove the latch plate, there may be a screw or two. 12. Take note of which switches are normally own and normally closed. They have to go back the same way. I mainly took out the latch plate because the switches stopped working, a couple had welded themselves together internally. But, I had to replace the latch plate because I improperly removed the switches and broke the plate. The switches are held in place by a pin through the switch, a couple of static parts from the latch plate, and a tab which sticks up from the bottom of the latch plate. The pin is very fragile. Depress the tan from the bottom of the latch plate, and the switch should rotate on the pin. Do not release the tab until the such has rotated past it. Now, you can lift the switch. 13. Reverse all of these steps with the new patch plate to put everything back together. You might want to test the microwave before reattaching it to the oven. 14. To put the oven back into the cavity, it's best to lean the back edge over the bottom of the cavity, then lift the oven from the front and slide it in.
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John from PLANO, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
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Fred
April 15, 2018
Microwave works but door will not open.
For model number FGMC2765PBD
Hi Fred, Thank you for the question. I suggest checking the Latch, Part Number: PS979789,Spring, Part Number: PS979582, Latch Hook, Part Number: PS11728390 and the switches int he latch hook for damage or wear. You can also check the Leaver, Part Number: PS3506555 and the push button, Part Number: PS979635. Hope this helps!