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Bruce
September 5, 2017
After loading,lid locks,tub gives a jerk,(like its trying to sense the load) then nothing but a humming sound. I have to unplug washer to stop the humming. It sounds kinda like a bad capacitor trying to start a motor to me. Eveyrthing else seems normal, lights on console, pause button etc. I think i had a slight odor of something getting hot also. What do you think?
For model number WTW5700XW
Hi Bruce,
Thank you for your inquiry. There are a few parts you will have to check to see which one is causing the issue. The part that fixes the issue the majority of the time is the clutch assembly, but you will also have to check the drive belt, the lid bumper, the shield, the washer, the suspension and the shift actuator. I hope this helps. Thank you and have a great day!
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Valente
April 11, 2022
Is the pulley on the motor replaceable? The pulley is damaged and I don’t know how to take it off.
For model number MVWC415EW2
Hello Valente, thank you for writing. No, the pulley on the motor is not sold separately. You would have to purchase the motor to get a it new. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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Gord
November 17, 2023
Noisy during spin is there a bearing in the motor that would cause the loud noise.
For model number MVWC416FW0
Hi Gord, thank you for your inquiry. Based on our understanding, the issue is with the gear case, part number PS16220910. The gear case drives the agitator and spins the basket in the washer. We would recommend checking the gear case to fix the issue. We hope this solves your problem!
