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See part 8 in the diagram
Replacing your Whirlpool Refrigerator Ice Door Kit play video
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Ice Door Kit

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34 Reviews
$71.07   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11723180
Manufacturer Part Number W10823377
Manufactured by Whirlpool
Product Description

Ice Door Kit Specifications

In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Door Sweating | Leaking | Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# W10823377 replaces these:
AP5985152, 2180205, 2180208, 2180223, 2205686, 2206423, 2304355, 4388659, 8201649, W10467899, W10823377VP
Questions and Answers

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36 questions answered by our experts.
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Ann Collier
August 29, 2017
Where can I find the video showing how to replace this part- the ice door repair kit? I have the kit but need the instructions on how to replace it.
Hi Ann, Thank you for the question, Please see below for a link to the video. https://youtu.be/2UVP9vBbxGQ Hope this helps!

30 people found this helpful.

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Bill
October 23, 2017
Trying to find the install video of the ice door kit part # w10823377
For model number KSRS25FGSS14
Hi Bill, Thank you for the question. Please see the link below for the link to the video. Good luck with the repair! https://www.youtube.com/watch?v=2UVP9vBbxGQ

7 people found this helpful.

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Randall
March 1, 2019
Ice lever pops when pressed. Pull it out and it pops again. Sometimes it works.What part is needed?
For model number ED5LVAXVQ00
Hi Randall, thank you for your question. You may have to replace your door kit or the ice lever itself however I would suggest you take a look at the parts to determine which one is broken on your appliance. Good luck with your repair.

4 people found this helpful.

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Doreen
June 10, 2019
My ice maker works well making ice, i just cant get it to come down thru the dispenser. When we removed the ice basket one of the long parts broke off, still have a spring that we can put it back together but unable to get the blue button to work to help with removal of the ice basket. Not sure what i need to get this fixed.
For model number ED5PBAXV700
Hello Doreen, thank you for your question. Sometimes the blue button will get water and ice inside and won't press in enough to release the ice bucket. We would recommend using a hair dryer to warm up the ice bucket so that it can be removed for inspection. Once that is removed you will want to check the ice bucket for broken parts as well as where the bucket slides down into. Sometimes, the shaft, and coupling sleeve will break and need to be replaced. I hope this helps!

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KEVIN KAZER
June 19, 2019
Hi i just need a delay(the black cylinder) in ice dispenser.Can i have only that or i have to buy hole package?
For model number KSRP25FTSSOO
Hello Kevin, thank you for your question. It is only sold in this Ice Door Kit part PS11723180 for your model.

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Lorie
December 8, 2017
Refrigerator only disbursed crushed ice and not cube ice. What do i need to repair this. Thank you
For model number KSCS25INSS00
Hi Lorie, Thank you of your question. It is likely that your dispenser control board may be the issue. I hope that helps. Good luck with your repair.

3 people found this helpful.

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John
February 15, 2019
The light bulb in the ice dispenser door is burned out and i cannot seem to find the right bulb to replace it with. Can you furnish me with it?
For model number GSE25ESHCSS
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS1155189. Hope this helps, good luck with this repair!

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Related Parts:
Robert Bennett
February 11, 2020
The water dispenser on the refrigerator begin to drip and would not stop. I turned off the water supply. What part is malfunctioning?
For model number SS25AFXLQ01
Hello Robert, thank you for your question. That problem is most likely caused by the water valve sticking open. We would recommend replacing the water inlet valve first, which is PartSelect Number: PS3497634. If that does not fix the issue, the problem could be with the dispenser tube which is Part #: PS886371 or the micro switch which is Part #: PS11738948. Good luck with your repair.

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Curtis
February 28, 2018
There is a small door inside the freezer that the freezer door closes against or near when door is closed. When the freezer door is open, that little door is open and the ice maker does not make ice. A broken off tooth pick was wedged in to hold door closed. It now makes ice but keeps making ice and doesn't stop. Not sure what to do.
For model number KSC25INSS01
Hello Curtis, thank you for your question. It sounds like the ice door kit is sticking open and allowing ice to come down from the ice bucket all the time. If this is the case, you will want to replace the Ice Door Kit W10823377 so that door can open and close properly.You might also want to check the Emitter and Receiver Boards part number W10757851 to make sure they are functioning. To test the board you need to open the freezer door and look at the status LED on the right hand side. Make sure the ice maker control is turned “ON”. The status LED should blink twice, pause, and then repeat,blink blink…. pause, blink blink… pause.Next with the freezer door open, hold down the flapper door on the left side to unblock the optics beam. With the optics unblocked, the LED should light up and stay lit with no blinking. If the status LED continues to blink twice , then you have defective optic boards and they will need to be replaced.If there is no LED light on, then the ice maker could be in “harvest” mode. Hold down the freezer light switch, the status LED should flash every second while in harvest mode. If the LED light still does not flash, then the optic control boards will need to be replaced. Hope this helps!

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James
February 12, 2019
The ice maker will not run when lever is in down position.
For model number KSR325F6WH02
Hello James, Thank you for contacting us. I suggest checking the following parts: PS2341896 Icemaker Control Assembly, PS358591 Replacement Ice Maker, and PS3497634 Water Inlet Valve. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Hope this helps!

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Part Videos

Replacing your Whirlpool Refrigerator Ice Door Kit

Replacing your Whirlpool Refrigerator Ice Door Kit play video
Customer Repair Stories
 Average Repair Rating: 3.2 / 5.0, 35 reviews. What's this?
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Front Door Ice Wouldn't Work And Air Going Into Freezer
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Thanks
485 of 570 people found this instruction helpful.
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where ic e dispencer spring is held to door broke at mold
after ordering ice dispencer repair kit, and removing the outer parts found out that the problem was the ice dispencer door shell . this part is no longer available.It seems to me that if whirlpool wants to have return customers they have to stand behind the product. Well I made a L bracket and drilled a hole to to recieve the spring keeper and glued this to the housing and used a 3 1/12"finishing nail as the pin all works fine
  • helen j from murrells inlet, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    W10823377
117 of 135 people found this instruction helpful.
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Warm Air Getting Into Freezer
Patience is a virtue. The kit really works. 1st, lift the front plate of the ice dispencer by placing a flat head screw driver into the two slots at the bottom of the panel. When the panel is lifted up slightly at the bottom, push up on the panel to remove it. Careful not to break panel and the wires attached. Next, remove the wiring panel by removing the two screws on left and right sides. Then, unplug the old black ice cover from the wiring panel (this is the heating plug that you will nolonger need). Next, remove the parts and replace them with the parts in the kit, noting where each part comes from, etc. All parts in the kit are necessary and should be used. Some of the replacements need trial and error. Patience will be important. Also needed is a person that loves to solve problems, especially because the kit does not come with instructions. But the kit definitely works!
  • David from Chesterfield, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
  • Parts Used:
    W10823377
107 of 130 people found this instruction helpful.
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Ice door was broken
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
  • Ray from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
  • Parts Used:
    W10823377
45 of 53 people found this instruction helpful.
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Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
  • Dwight from Marietta, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
  • Parts Used:
    W10823377
34 of 45 people found this instruction helpful.
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Ice Door would not close
I removed the Ice door front cover on freezer door. Found door pivot was broken. I installed door pivot bracket, and dashpot in kit. I used most of the kit to repair it. The door now works like new. Thanks for the right parts Frank
  • Frank from Sandy, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    W10823377
26 of 33 people found this instruction helpful.
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Ice dispenser freezing up, dispenser door not closing completely.
First off, if you have the stainless steel panel inserts on your refrigerator you'll need to remove those to do this repair. I kept looking for the access holes on the underside of the dispenser panel that you're supposed to insert a screwdriver into to pry it off. It wasn't until I removed the freezer door handle, slid the lower stainless panel insert out, and removed the rail just beneath the dispenser that I could see and access these holes. I also removed the upper stainless panel and rail just above the dispenser to allow enough movement get the dispenser cover off and out. The rest of the repair is pretty straightforward. The old ice door was beaten up and not closing completely, this was letting warm air into the freezer which was melting and re-freezing. This kit fixed the problem.
  • Robert from Valencia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
  • Parts Used:
    W10823377
22 of 26 people found this instruction helpful.
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ice distribution door broke
At their site was ordering each piece by # and cost and it was adding up to be costly. Went to partselect and was doing the same and up pops the ice door kit. Was a little wary because my original had a heater tape to it. Got the kit and installed not a problem at all. 100% satisfied would recommend to anyone.
  • David from Winston-Salem, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
  • Parts Used:
    W10823377
22 of 27 people found this instruction helpful.
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Ice make would not dispense out the front door.
Unpluged the unit and removed the front trim ring.
removed the old parts and installed the new parts.
in reverse order. it took about 12 hour but the dispenser to work but seems to work fine now.
  • Hoyt A Sulvin Sr from Irwindale, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
20 of 55 people found this instruction helpful.
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Ice door holder arm broken
The hardest part was getting the front cover plate off. I used two kitchen knifes one in each slot on the bottom of the plate and pried it off and unplug it. I removed one screw to release arm. I then used long nose pliers to remove the pin on door arm assemble. Then unplug door heater. New door has no heater. The heater had cooked the plastic arm, which caused the arm to fail. Then reassemble in reverse order.
  • Joseph S from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
  • Parts Used:
    W10823377
19 of 25 people found this instruction helpful.
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Customer Reviews
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34 Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11723180
Manufacturer Part Number: W10823377
Brand
Model Number
Description
Kenmore
10641522500
Refrigerator
Kenmore
10641523500
Refrigerator
Kenmore
10641524500
Refrigerator
Kenmore
10641529500
Refrigerator
Kenmore
10644022600
Refrigerator
Kenmore
10644022601
Refrigerator
Kenmore
10644022602
Refrigerator
Kenmore
10644022603
Refrigerator
Kenmore
10644023600
Refrigerator
Kenmore
10644023601
Refrigerator
Kenmore
10644023602
Refrigerator
Kenmore
10644023603
Refrigerator
Kenmore
10644024600
Refrigerator
Kenmore
10644029600
Refrigerator
Kenmore
10644029601
Refrigerator
Kenmore
10644029602
Refrigerator
Kenmore
10644029603
Refrigerator
Kenmore
10644032600
Refrigerator
Kenmore
10644032601
Refrigerator
Kenmore
10644032602
Refrigerator
Kenmore
10644032603
Refrigerator
Kenmore
10644033600
Refrigerator
Kenmore
10644033601
Refrigerator
Kenmore
10644033602
Refrigerator
Kenmore
10644033603
Refrigerator
Kenmore
10644034600
Refrigerator
Kenmore
10644039600
Refrigerator
Kenmore
10644039601
Refrigerator
Kenmore
10644039602
Refrigerator
Kenmore
10644039603
Refrigerator

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