Part Location Diagram of W10820039 Whirlpool Basket Hub Kit
See part 8 in the diagram
( Grid squares measure 1x1 inch )
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Basket Hub Kit W10820039

★★★★★
★★★★★
25 Reviews

Rated by 9 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 37.73
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PartSelect Number PS11723155
Manufacturer Part Number W10820039
Manufactured by Whirlpool
Product Description

Basket Hub Kit Specifications

This kit includes one driver hub and two driven basket hubs. The basket hub is located under the agitator. If your washer is not agitating or spinning properly, the hubs will need to be replaced.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking | Spins slowly | Will not drain
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore.
Part# W10820039 replaces these:
AP5985205, 280145, 8545948, 8545953, W10118114, W10820039VP
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Customer Reviews
Average Rating:
★★★★★
★★★★★
25 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.3 / 5.0, 9 reviews. What's this?
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Loud banging during wash cycle
This is an easy one. Snap off the agitator cap with a screwdriver.
Remove the single but and agitator.
Remove 6 phillips head screws.
Lubricate the bearing and coax it off the spindle.
  • HARRY from BEND, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Noisy during spin cycle
Repair was pretty straight forward with the exception of removing the agitator. Hint, do not force it, just continue to work it until it releases. Problem was not entirely corrected, but improved.
  • Robert from ORLANDO, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Whirlpool cabrio would not go into the spin function without triggering an error code of 5d
Removed the center cover of the agitator with a flathead. Removed the nut of the agitator main cover. Had trouble taking the cover off because of the crud holding it down I wiggled it up gently alternating n,s and e,w until I eventually saw it separating from the bottom of the basket. Once it came off you could see how nasty the old hub assembly looked. Took the screws off the old hub assembly and removed it. Matched it up with the correct new hub assembly cause the kit comes with 2. Cleaned the shaft and that general area. Installed the new hub assembly, replaced the covers. Ran the drain and spin cycle and it worked with no problem. There are videos on YouTube that show you too. DO NOT try to pry the agitator cover if it won’t rise up easily. Be patient and it will come out.
  • Victor from HOUSTON, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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Washer making lot of noise during spin cycles
Removed agitator and basket hub parts and cleaned all parts of agitator then replace basket hub with new basket hub kit according to video ran washer but did not solve problem
  • Michael from SAVANNAH, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
6 of 9 people found this instruction helpful.
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Unlevel code. Would not complete spin cycle.
First replaced four basket spring supports. Next tried Basket hub assembly ( which showed wear, but not total solution). Next replaced the rotation sensor that's on the stator. That finalized the issue.
  • Robert from MORGANTON, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
9 of 11 people found this instruction helpful.
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Error reading 5D - wouldn't spin
3rd time replacing this part. The plastic grooves against the metal get wore down. Only 20$ to repair ! Take off the 3/8 bolt - center pops out. Remove screws pop out old piece and tighten new piece each side evenly.
  • Theresa from WALFORD, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 11 people found this instruction helpful.
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The washer was making a horrible noise during the spin cycle
Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitrating oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great
  • Kevin from CLARK, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
46 of 56 people found this instruction helpful.
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Washer would vibrate and bang viciously in the spin cycles
Remove agitator and replace hub. I also recommend replacing the Suspension too. I could tell the hub was bad the piece of metal washer on the bottom was gone. The suspension lost a lot of its stiffing
  • Jerry from YORK, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
19 of 31 people found this instruction helpful.
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The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
  • Mark from Erie, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 5 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

84 questions answered by our experts.
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Randy
April 21, 2018
I think i need to repair the basket hub, the machine is making alot of noise when agitating, is there a video on this? I dont think i need to take the machine housing of i think i can get it from the top. Does cap just pop off. And is it normal for the inner basket to move up and down about a half inch
For model number WTW8200YW0
PartSelect logo
Hello Randy, Thank you for your inquiry. At this time, we do not have a video for this part, To replace the basket hubs, remove the cover from the agitator cap with a flat blade screwdriver. Pull the cover inside the agitator off, then take the agitator bolt off, use a 7/16 inch socket with a long extension and hold the tub so it does not turn. Take the agitator off, then reach in and lift out the lower part of the agitator out. Now you can access the basket hub. You may want to put towels down to cover the drain holes to make sure that the screws don't fall down the holes. Use a philips screwdriver to remove the screws, hold the tub again to keep it from spinning and be careful not to strip the screws as you are taking them out. Pull the hub out, it should come out in two pieces-a larger driven hub and a smaller white drive hub that has the gear teeth on top, pull both out. Since the kit comes with two types of driven hubs, compare the old one with the ones in the kit to see which one you should use. Put the smaller white driver hub in first, then the larger driven hub in, lining up the screw holes. Replace the screws, then the lower and upper parts of the agitator. Tighten down the agitator bolt, then replace the cover and cap. Hope this helps!

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DAVID
January 16, 2019
Roaring noise during spin cycle. I think bearing. But part is not available, discontinued. Now what?
For model number wtw8240yw0
PartSelect logo
Hello David, thank you for your question.The bearing for this unit comes in a kit. The kit part number is W10435302. Please enter the part number into the site for current price and availability. Good luck with your repair!

17 people found this helpful.

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Sam
August 15, 2017
Will this fix roaring noise when spinning?
For model number WTW8800YC1
PartSelect logo
Hi Sam, Thank you for your inquiry. This could be one of the parts that would fix that problem. I would suggest also looking at your suspension rods to see if they are still in good condition as well. Good luck with your repair.

16 people found this helpful.

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Paul
November 4, 2017
Sounds like it's slipping gears when trying to spin or cannot get enough momentum to spin
For model number Mvwb850wl2
PartSelect logo
Hi Paul, Thank you for the question. I suggest replacing the Basket Hub Kit.This kit includes one driver hub and two driven basket hubs. The basket hub is located under the agitator. If your washer is not agitating or spinning properly, the hubs will need to be replaced.Good luck with the repair!

12 people found this helpful.

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Larry
September 4, 2019
Machine is very noisy when spinning, brown oil all around outside of machine underneath seems to be coming from motor under tub. What would it take to fix this? Thank you larry
For model number WTW7300XW1
PartSelect logo
Hello Larry, thank you for your question. We would recommend replacing Part Number: W10820039 Basket Hub Kit that can cause the noise and allow for the oil and grease to come into the tub. You will want to check both the Stator part PS11754517 and the Rotor part PS993018 for your model as the cause of the grease. We hope this helps.

8 people found this helpful.

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Tim
March 1, 2019
Replaced suspension rods but during spin cycle, it still shakes violently and shuts down. Even when empty(cleaning). Seems like something out of round after lengthy observation. Not sure if this is a direct drive or belt driven. At wits end!!!
For model number Wtw6600sw0
PartSelect logo
Hello Tim, thank you for your question. We would recommend replacing the basket hub kit and the bearing and seal kit in this appliance. The bearing kit is part number W10435302. To complete the bearing and seal installation a bearing install took kit may be needed which is part number W10447783. I hope this helps!

6 people found this helpful.

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Larry
August 24, 2017
Machine is very noisy spinning out thru cycle. Will this hub kit cure that? Is it hard to install?
For model number WTW8600YW1
PartSelect logo
Hi Larry, Thank you for your inquiry. It may fix that issue, I would suggest also taking a look at your suspension rods. They could also be causing noise in your appliance as it is spinning. Good luck.

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JUSTIN
January 17, 2019
I have this Maytag bravos xl washing machine and it is very noisy at the end of wash cycles especially in the spin cycle.Also the ul un level code pops up at times.It seems very rough turning in spin cycle and very noisy.I have been looking into problems on it on other sites but your is the most helpful and i have been reading other questions and for this problem itmany problems come back.I am seeing the basket hub kit,bearing and seal kit,suspension rods, all of those seem to be coming up alot. Would your possibly be able to shed some light for this model washer about what your think main problems might be and parts needed to fix it. If the bearing and seal kit is one,could your please give me the part number to beable to look it up and locate it. Thanks so very much for your time.
For model number MVWB725BW0
PartSelect logo
Hello Justin, thank you for your question. It sounds like an issue with the sensor PartSelect Number PS11749664 and basket hub kit PartSelect Number: PS11723155. The sensor helps to ensure the load of clothing stays balanced during the wash cycle, that part failing could cause the un level code to happen. The noise at the end of the cycle could be caused by the hub kit. I hope this helps!

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Rob
May 13, 2019
My washer is leaking fr the weep holes on the bottom of the tub. Is this the part i need to fix that? If not what part do i need. Please help asap
For model number Wtw6200vw0
PartSelect logo
Hello Rob, thank you for inquiring. For this symptom you will want to replace either the Tub Seal and Bearing Kit part PS3503261, the Hose part PS1485613, or the Drain Pump part PS5136124. We hope this helps.

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FRANK
June 12, 2019
Will this kit fix the noise when in the wash/spin cycle?Can i install this kit from the top of the agator with the top lid open? this washing machine is 3 1/2 years old and used in a single family home with 2 people.
For model number WTW8200YWO
PartSelect logo
Hello Frank, thank you for writing. Yes, this may fix that issue. It is located under the Washplate, so the Washplate will have to be removed to install the Basket Hub Kit. You may also want to consider the Suspension Rod Support part PS3502189 for your model. We hope this helps.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11723155
Manufacturer Part Number: W10820039
Brand
Model Number
Description
Kenmore
11027032600
Washer
Kenmore
11027032601
Washer
Kenmore
11027032602
Washer
Kenmore
11027032603
Washer
Kenmore
11027042600
Washer
Kenmore
11027042601
Washer
Kenmore
11027042602
Washer
Kenmore
11027042603
Washer
Kenmore
11027052600
Washer
Kenmore
11027052601
Washer
Kenmore
11027052602
Washer
Kenmore
11027062600
Washer
Kenmore
11027062601
Washer
Kenmore
11027062602
Washer
Kenmore
11027062603
Washer
Kenmore
11027062604
Washer
Kenmore
11027072600
Washer
Kenmore
11027072601
Washer
Kenmore
11027072602
Washer
Kenmore
11027072603
Washer
Kenmore
11027072604
Washer
Kenmore
11027082600
Washer
Kenmore
11027082601
Washer
Kenmore
11027082602
Washer
Kenmore
11027082603
Washer
Kenmore
11027082604
Washer
Kenmore
11027082605
Washer
Kenmore
11027086600
Washer - RESIDENTIAL WASHER
Kenmore
11027086601
Washer
Kenmore
11027086602
Washer
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