This kit includes one driver hub and two driven basket hubs. The basket hub is located under the agitator. If your washer is not agitating or spinning properly, the hubs will need to be replaced.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Leaking | Spins slowly | Will not drain
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82 questions answered by our experts.
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Randy
April 21, 2018
I think i need to repair the basket hub, the machine is making alot of noise when agitating, is there a video on this? I dont think i need to take the machine housing of i think i can get it from the top. Does cap just pop off. And is it normal for the inner basket to move up and down about a half inch
For model number WTW8200YW0
Hello Randy, Thank you for your inquiry. At this time, we do not have a video for this part, To replace the basket hubs, remove the cover from the agitator cap with a flat blade screwdriver. Pull the cover inside the agitator off, then take the agitator bolt off, use a 7/16 inch socket with a long extension and hold the tub so it does not turn. Take the agitator off, then reach in and lift out the lower part of the agitator out. Now you can access the basket hub. You may want to put towels down to cover the drain holes to make sure that the screws don't fall down the holes. Use a philips screwdriver to remove the screws, hold the tub again to keep it from spinning and be careful not to strip the screws as you are taking them out. Pull the hub out, it should come out in two pieces-a larger driven hub and a smaller white drive hub that has the gear teeth on top, pull both out. Since the kit comes with two types of driven hubs, compare the old one with the ones in the kit to see which one you should use. Put the smaller white driver hub in first, then the larger driven hub in, lining up the screw holes. Replace the screws, then the lower and upper parts of the agitator. Tighten down the agitator bolt, then replace the cover and cap. Hope this helps!
38 people found this helpful.
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DAVID
January 16, 2019
Roaring noise during spin cycle. I think bearing. But part is not available, discontinued. Now what?
For model number wtw8240yw0
Hello David, thank you for your question.The bearing for this unit comes in a kit. The kit part number is W10435302. Please enter the part number into the site for current price and availability. Good luck with your repair!
16 people found this helpful.
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Sam
August 15, 2017
Will this fix roaring noise when spinning?
For model number WTW8800YC1
Hi Sam,
Thank you for your inquiry. This could be one of the parts that would fix that problem. I would suggest also looking at your suspension rods to see if they are still in good condition as well. Good luck with your repair.
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Paul
November 4, 2017
Sounds like it's slipping gears when trying to spin or cannot get enough momentum to spin
For model number Mvwb850wl2
Hi Paul, Thank you for the question. I suggest replacing the Basket Hub Kit.This kit includes one driver hub and two driven basket hubs. The basket hub is located under the agitator. If your washer is not agitating or spinning properly, the hubs will need to be replaced.Good luck with the repair!
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Larry
September 4, 2019
Machine is very noisy when spinning, brown oil all around outside of machine underneath seems to be coming from motor under tub. What would it take to fix this? Thank you larry
For model number WTW7300XW1
Hello Larry, thank you for your question. We would recommend replacing Part Number: W10820039 Basket Hub Kit that can cause the noise and allow for the oil and grease to come into the tub. You will want to check both the Stator part PS11754517 and the Rotor part PS993018 for your model as the cause of the grease. We hope this helps.
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Tim
March 1, 2019
Replaced suspension rods but during spin cycle, it still shakes violently and shuts down. Even when empty(cleaning). Seems like something out of round after lengthy observation. Not sure if this is a direct drive or belt driven. At wits end!!!
For model number Wtw6600sw0
Hello Tim, thank you for your question. We would recommend replacing the basket hub kit and the bearing and seal kit in this appliance. The bearing kit is part number W10435302. To complete the bearing and seal installation a bearing install took kit may be needed which is part number W10447783. I hope this helps!
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Larry
August 24, 2017
Machine is very noisy spinning out thru cycle. Will this hub kit cure that? Is it hard to install?
For model number WTW8600YW1
Hi Larry,
Thank you for your inquiry. It may fix that issue, I would suggest also taking a look at your suspension rods. They could also be causing noise in your appliance as it is spinning. Good luck.
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JUSTIN
January 17, 2019
I have this Maytag bravos xl washing machine and it is very noisy at the end of wash cycles especially in the spin cycle.Also the ul un level code pops up at times.It seems very rough turning in spin cycle and very noisy.I have been looking into problems on it on other sites but your is the most helpful and i have been reading other questions and for this problem itmany problems come back.I am seeing the basket hub kit,bearing and seal kit,suspension rods, all of those seem to be coming up alot. Would your possibly be able to shed some light for this model washer about what your think main problems might be and parts needed to fix it. If the bearing and seal kit is one,could your please give me the part number to beable to look it up and locate it. Thanks so very much for your time.
For model number MVWB725BW0
Hello Justin, thank you for your question. It sounds like an issue with the sensor PartSelect Number PS11749664 and basket hub kit PartSelect Number: PS11723155. The sensor helps to ensure the load of clothing stays balanced during the wash cycle, that part failing could cause the un level code to happen. The noise at the end of the cycle could be caused by the hub kit. I hope this helps!
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Rob
May 13, 2019
My washer is leaking fr the weep holes on the bottom of the tub. Is this the part i need to fix that? If not what part do i need. Please help asap
For model number Wtw6200vw0
Hello Rob, thank you for inquiring. For this symptom you will want to replace either the Tub Seal and Bearing Kit part PS3503261, the Hose part PS1485613, or the Drain Pump part PS5136124. We hope this helps.
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FRANK
June 12, 2019
Will this kit fix the noise when in the wash/spin cycle?Can i install this kit from the top of the agator with the top lid open? this washing machine is 3 1/2 years old and used in a single family home with 2 people.
For model number WTW8200YWO
Hello Frank, thank you for writing. Yes, this may fix that issue. It is located under the Washplate, so the Washplate will have to be removed to install the Basket Hub Kit. You may also want to consider the Suspension Rod Support part PS3502189 for your model. We hope this helps.
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 9 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The washer was making a horrible noise during the spin cycle
Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitrating oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great
Kevin from CLARK, MO
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
42 of 52 peoplefound this instruction helpful.
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Washer would vibrate and bang viciously in the spin cycles
Remove agitator and replace hub. I also recommend replacing the Suspension too. I could tell the hub was bad the piece of metal washer on the bottom was gone. The suspension lost a lot of its stiffing
Jerry from YORK, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
19 of 31 peoplefound this instruction helpful.
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Error reading 5D - wouldn't spin
3rd time replacing this part. The plastic grooves against the metal get wore down. Only 20$ to repair ! Take off the 3/8 bolt - center pops out. Remove screws pop out old piece and tighten new piece each side evenly.
Theresa from WALFORD, IA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
8 of 11 peoplefound this instruction helpful.
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Unlevel code. Would not complete spin cycle.
First replaced four basket spring supports. Next tried Basket hub assembly ( which showed wear, but not total solution). Next replaced the rotation sensor that's on the stator. That finalized the issue.
Robert from MORGANTON, GA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
6 of 7 peoplefound this instruction helpful.
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Washer making lot of noise during spin cycles
Removed agitator and basket hub parts and cleaned all parts of agitator then replace basket hub with new basket hub kit according to video ran washer but did not solve problem
Michael from SAVANNAH, MO
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set
6 of 8 peoplefound this instruction helpful.
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Whirlpool cabrio would not go into the spin function without triggering an error code of 5d
Removed the center cover of the agitator with a flathead. Removed the nut of the agitator main cover. Had trouble taking the cover off because of the crud holding it down I wiggled it up gently alternating n,s and e,w until I eventually saw it separating from the bottom of the basket. Once it came off you could see how nasty the old hub assembly looked. Took the screws off the old hub assembly and removed it. Matched it up with the correct new hub assembly cause the kit comes with 2. Cleaned the shaft and that general area. Installed the new hub assembly, replaced the covers. Ran the drain and spin cycle and it worked with no problem. There are videos on YouTube that show you too. DO NOT try to pry the agitator cover if it won’t rise up easily. Be patient and it will come out.
Victor from HOUSTON, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
5 of 5 peoplefound this instruction helpful.
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Noisy during spin cycle
Repair was pretty straight forward with the exception of removing the agitator. Hint, do not force it, just continue to work it until it releases. Problem was not entirely corrected, but improved.
Robert from ORLANDO, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
3 of 3 peoplefound this instruction helpful.
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Loud banging during wash cycle
This is an easy one. Snap off the agitator cap with a screwdriver. Remove the single but and agitator. Remove 6 phillips head screws. Lubricate the bearing and coax it off the spindle.
HARRY from BEND, OR
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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The agitator was making grinding noises
Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.
Mark from Erie, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 of 4 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
24 Reviews
4.7
Filter By Rating:
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18
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Darlene P - April 4, 2022
Verified Purchase
Part worked perfectly!
When my tub stopped spinning I thought I was doomed to buy a new washer. My son figured out what was wrong and I ordered the basket hub kit. What a relief, works perfect now!!!
★★★★★
★★★★★
Philip B - February 14, 2022
Verified Purchase
Perfect parts, shipped fast
Both parts fit perfectly and fixed my washer.
★★★★★
★★★★★
Thomas A - May 19, 2021
Verified Purchase
Cabrio Basket Hub Replacement
The part came on in on time, it took about 40 minutes to do the replacement because the splines on the shaft were a little bit messed up and had to be cleaned up a bit.. Put the new parts in and had it up and running in no time.
★★★★★
★★★★★
Harold J - September 17, 2020
Verified Purchase
z
did not use yet. waiting for tub assy. from maytag. but it does look good & also fast delivery.
thank you
★★★★★
★★★★★
Sheri B - August 29, 2020
Verified Purchase
Easy repair, worked as expected.
Easy fix, my washer is up and running again!
★★★★★
★★★★★
Frank M - August 20, 2020
Verified Purchase
no issues.
part arrived as scheduled. parts fit perfectly, no modifications necessary. would use parts select again.
★★★★★
★★★★★
Robert M - August 18, 2020
Verified Purchase
Exactly as described and works perfectly.
The parts ordered were exactly what was described in the item description. Shipping was prompt and I had no problems with the item. I would not hesitate to order again from part select.
★★★★★
★★★★★
Sandra M - July 7, 2020
Verified Purchase
Easy Repair
After watching a YouTube video about the problem with the whirlpool suds code flashing, I determined with was the part I needed. Indeed it was an easy fix. Shipping was 5 days even though I paid for 3 day shipping!
★★★★★
★★★★★
Bruce W - July 3, 2020
Verified Purchase
Easy to install. However it did not correct the loud noise when in the spin cycle
Turns out this part did not correct the loud noise. Probably was a good idea anyway to replace the original part. Ended up purchasing the bearing replacement kit which solved the problem. Parts were delivered quickly. By watching U Tube videos it was easy to install.
★★★★★
★★★★★
MITCHELL W - May 15, 2020
Verified Purchase
Maytag noise when spinning
The part came when you said it would plus the basket hub kit was in great shape and a exact fit unfortunately it didn't cure the problem. Now I believe the noise is coming from the transmission. I didn't won't to tackle that job on a ten year old machine. My new maytag washing machine arrives on 5-20-20.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11723155
Manufacturer Part Number: W10820039
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