Part Location Diagram of W11393685 Whirlpool Gearcase
See part 3 in the diagram
( Grid squares measure 1x1 inch )
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Gearcase W11393685

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3 Reviews

Rated by 1 customer 

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 300.23
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PartSelect Number PS12741641
Manufacturer Part Number W11393685
Manufactured by Whirlpool
Product Description

Gearcase Specifications

This drum shaft assembly is for washers. Drum shaft assembly connects the spin basket to the drive motor to spin the basket. Unplug the washer before installing this part. Wear work gloves to protect your hands.
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Troubleshooting
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Crosley.
Part# W11393685 replaces these:
W10447976, W10811956, W10868473, W11134159, W11393686, W11455453
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Customer Reviews
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3 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 1 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Washer making noise on spin cycle
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
  • Roy from MAYNARDVILLE, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 14 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

17 questions answered by our experts.
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Bob
December 27, 2022
is the transmission the same as the gearcase .My wash plate and spindle both have the teeth stripped wash plate will not rotate the cloths
For model number wtw8500dc0
PartSelect logo
Hi Bob, Thank you for your question. Yes, the gearcase is the same as the transmission. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!

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STEVEN
January 11, 2023
THE PROBLEM IS EXCESS SPIN VIBRAT IO N AND SHAKING ALL SPEEDS
For model number MVWB765FW3
PartSelect logo
Hello Steven, thank you for your question! If your washing machine is shaking violently, the culprit may be inside. Check to see if the washer is overloaded or if a bulky item is causing it to become unbalanced. If all is well on the inside, it is also possible that the washer is unlevel or unbalanced due to improper installation or uneven floors. Check that all four legs are in contact with the floor or place a leveler on top of the washer. If your washer is old and you hear a loud banging or clanging during the spin cycle, it is possible the shock absorbers or drum bearings have worn out, causing the basket or drum to get out of balance. If the problem persists, you will need to inspect the following parts that may need to be replaced: suspension rods, part number PS12347544, impact absorber, part number PS12349006, and dampening pad, part number PS11746560. Please reach out to customer service if you need help placing an order. Glad to be of help!

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Edward
February 5, 2023
on spin cycle very loud noise. can i just replace the bearings or do i have to replace the gearcase assy. for this MD type..?
For model number 110.20372711
PartSelect logo
Hello Edward, Thank you for your inquiry. Researching the model number that you have provided, while the washer is available separately, the bearing is only available as part of the gearcase. You may also want to check the impact absorbers as well, part# PS11746560. Good luck with your repair.

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Pauline
April 27, 2023
HOW DO YOU CHANGE THE GEAR CASE, OR GET THE AGETATTER OFF CANNOT GET THE NUT OFF
For model number WTW7500GW2
PartSelect logo
Hello Pauline, thank you for your inquiry. Follow the given instructions to remove the gearcase: Unplug the unit. Remove the washer motor rotor from underneath the washer and unplug the wires. Remove the screws and dislocate the starter and clutch assemblies. Remove the screws holding the plastic bracket and wire ground bracket. Remove the spiral clip and retainer spring. Unthread the bolts securing the gearcase. Remove the back cover plate and lift the top panel. Remove the tabs on the bottom of the stub ring and dislocate them. Unthread the bolt securing the wash plate with a socket wrench. Remove the wash plate. Remove the spinner nut around the shaft. Now force the old gear case out of the bracket. Insert a new one and repeat the procedure. We hope this solves your problem!

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Derrick
September 20, 2023
Hello, in your last recommendation you mentioned that the gearcase could be the problem. I wanted to see if there is a way to verify this is the issue or if it is a trial basis? Also is there a tub seal/bearing seal that I need to purchase or any special tools to replace the gearcase? Thank you
For model number WTW7300DW0
PartSelect logo
Hi Derrick, thank you for the question. You can verify this by carrying out an inspection test: 1. Begin by unplugging your washer. 2. Remove the cabinet's fastening screws and remove the cabinet itself. 3. Now you will need to locate your gearcase. 4. Once you have located the gearcase, plug your washing machine back in and run a wash cycle to determine if the gearcase is the source of the problem. A faulty gearcase will make strange noises during operation. Use caution when performing this step, as the internal components of your washer are exposed. If the gearcase is noisy during this test, you need a replacement gearcase. Also, the bearing is not available separately but comes as a part of the gearcase, part number PS12741641. You may need a 7/16 socket and a spanner nut wrench for the removal of this part. We hope this information helps!

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TIMOTHY
March 17, 2024
Washer was in the middle of a wash cycle when it suddenly started making a loud stripping or grinding noise, it then refused to continue the cycle and drum would not move lid would lock and then not move, after a couple of attempts to get it going it would only default to locking the lid and flashing the power button, please note that during the attempts to start I noticed the drum moving slightly and even spinning quite slowly trying too do a sense cycle but not able to get enough speed, it sounds like a trans but I would appreciate your expert opinion.
For model number MVWB765FW3
PartSelect logo
Hello Timothy, thank you for reaching out. Based on the symptoms you have described, it does sound like there may be an issue with the transmission, part number PS12741641. We would recommend replacing it to fix the issue. Good luck with your repair!

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Jose
March 26, 2023
My washer makes loud noise when spinning i was hoping to see a bearing on the diagram but no so what do you suggest is making that loud noise a d what should i replace
For model number WTW8500DC0
PartSelect logo
Hi Jose, thank you for reaching out. Based on the description that you have provided, we would recommend checking the following parts to fix the issue: spanner nut, part number PS11766762, and gearcase assembly, part number PS12741641. We hope this sorts out your problem!

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Scott
March 28, 2023
Whirlpool washer WTW8040DW0 showing error code F7E5 I have replaced the clutch and still won’t spin and giving the same error code. What is wrong ?
For model number 2703922015
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Hello Scott, thank you for contacting us. Based on our research, the F7E5 error code on your washer means the main board has detected a shifter failure. This happens when the shifter is not engaging or disengaging for wash or spin mode. If you have already replaced the clutch and it does not resolve the issue, then your transmission itself has something failing internally. We would recommend checking the gearcase, part number PS12741641. If still the issue exists, then you may need to check the electronic control board, part number PS11723055. We hope this helps, good luck with this repair!

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Steve
May 3, 2023
In the spin cycle this makes a grinding noise and the barrel does not spin well. Gear?
For model number MVWB835DW4
PartSelect logo
Hello Steve, thank you for contacting us. As the clutch wears out over time, it may produce a grinding noise during the spin cycle. You may need to replace the clutch, part number PS10064562. We hope this helps.

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Ira
May 6, 2023
Would this part cause my washer not to advance. Stays stuck at a certain time (Ie 50 minutes for 2 hrs) for extended periods. If a heavy item is placed on the lid it will skip minutes like from 19 min to 13 min in 1 to 2 seconds. I find a lot of water in the soap tray as well. It seems to be getting stuck in the wash cycle.
For model number MVWB835DW0
PartSelect logo
Hello Ira, thank you for contacting us. Based on our understanding of the issue, we believe you have a faulty control board. You may need to replace the control board, part number PS12070896. We hope this helps.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12741641
Manufacturer Part Number: W11393685
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Description
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Maytag
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