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Triple Water Valve

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PartSelect Number PS11721803
Manufacturer Part Number WH13X23974
Manufactured by GE

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Washer.

This part fixes the following symptoms:

  • Leaking.
  • Will not fill with water.

Questions & Answers

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Most Recent


No cold water cycle,plenty of pressure in water hose.

Robert for model number GTWN2800D1WW

Hi Robert, Thank you for the question. I suggest replacing the Temperature Switch,PartSelect Number PS3499718 first. If this didn't fix the issue you can try the valve, but in most cases it is the switch.Hope this helps!

1 person found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.0 / 5.0, 2 reviews What's this?
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3 of 3 people found this instruction helpful

Parts Used:
  • Triple Water Valve
Level of Difficulty: Very Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Paul from LUBBOCK, TX

Leaking water

Unplug electricity, unscrew 3 bolts with nutdriver from rear of top panel, expose triple valve, remove 2 screws from existing valve, turn water off & remove hose from triple valve, remove outlet hose attached to the valve,install new valve with 2 screws & replace outlet hose, attach hot/cold hoses, replace top part of washer with the 3 screws,plug in electricity & turn on the hot & cold water, that's it.

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2 of 2 people found this instruction helpful

Parts Used:
  • Triple Water Valve
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Robert from FORT MILL, SC

Washer sometimes over-fills with water, may even overflow

I followed partselect repair videos to see how to pop off the front panel and also remove the top control panel. Lay the control panel on top of the washer and leave everything connected. With power disconnected I first checked the fill tube and fill sensor by pulling the rubber tube off the bottom of the drum and blowing in the tube - you can hear the sensor click on and off. It requires more pressure if you set the water level switch to a larger load. This behavior told me the tube and sensor were working but this must be an airtight system to be reliable. To test for slow air leaks I blew in the tube to cause the switch to click, then clamped the rubber tube shut with a C-clamp. I left it overnight and no leaks - the switch was still activated in the morning, as I could hear it click when I released the C-clamp. I then suspected the fill valve, so I plugged in the power cord, set the washer for a load and started it. The water started filling and I unplugged the power cord, which should cause the fill valve to shut off immediately. It did not - it kept on filling with water, but in this case eventually shut off after 60-90 seconds. Since it did not shut off immediately when power was removed I knew the fill valve was sticking. I ordered the fill valve from partselect and received it in a couple days. Replacement was easy - shut off water, remove the hoses, and then 3 screws and two electrical connectors to swap out the valve. Then 3 screws to put the control panel back on and snap the front panel back in place. Done. Since replacing the fill valve the washer has been working perfectly.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS11721803
Manufacturer Part Number: WH13X23974
Brand Model Number Description
General ElectricGCAP1000M0WWWasher
General ElectricGCAP1000M1WWWasher
General ElectricGCAP1000M2WWWasher
General ElectricGCAP1800D0WWWasher
General ElectricGCAP1800D1WWWasher
General ElectricGCWN2800D0WWWasher
General ElectricGCWN2800D1WWWasher
General ElectricGCWN3000M0WSWasher
General ElectricGCWN3000M1WSWasher
General ElectricGCWN3000M2WSWasher
General ElectricGCWP1000M0WWWasher
General ElectricGCWP1000M1WWWasher
General ElectricGCWP1000M2WWWasher
General ElectricGCWP1005M0CCWasher
General ElectricGCWP1005M1CCWasher
General ElectricGCWP1005M2CCWasher
General ElectricGCWP1800D0WWWasher
General ElectricGCWP1800D1WWWasher
General ElectricGCWP1805D0CCWasher
General ElectricGCWP1805D1CCWasher
General ElectricGHWP1000M0WWWasher
General ElectricGHWP1000M1WWWasher
General ElectricGHWP1000M2WWWasher
General ElectricGLWN2800D0WSWasher
General ElectricGLWN2800D1WSWasher
General ElectricGLWP2000M0WWWasher
General ElectricGLWP2000M1WWWasher
General ElectricGLWP2000M2WWWasher
General ElectricGMAN2800D0WSWasher
General ElectricGMAN2800D1WSWasher