Order arrived two days after being placed. Super easy to remove the old, worn, broken plastic parts and replace with new. Everything popped right on just as shown in the diagram. Our happiness with our dishwasher has increased 100%. BTW, thanks to the very helpful, friendly and knowledgeable staff at PartSelect.com -- next job, replace the ice maker in the freezer!

pulled the racks out, replaced the broken parts....easy job

Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.

Everything snapped on quite easily. I was releaved to not have to replace "everything."

My wife grabbed the upper rack as she fell backwards across the front of the open dishwasher. It broke her fall - she is fine thank goodness - but the roller slides broke and the rail was destroyed. The dishwasher repair was easy - just had to put new parts in place. The detail parts explosion helps in determining how all physically goes together. Everything works as good as new. I used the pliers to remove one of the old wheel axles that was attached to the basket.

Simple enough to remove the existing dishwasher shelves . . . then tweak off the old axles and rollers and replace them with the new ones. Trying this yourself? Don't be dismayed at first if the parts you just bought aren't exactly the same configuration as the ones you pulled off! The new configuration axles secure just fine with a little thought and pressure in the right places. Last word: The parts were received in just two DAYS after the order. Now the dishwasher shelves are gliding like the day we installed it!

Took the rack out. Took off the broken wheels and axles. Popped the new ones on, while replacing the rack. Piece of cake! Saved over $100.

I installed new rollers and rack clips. The old ones had cracked and would not keep the rack in the tracks. I went to buy a new dishwasher which would have cost around $500. I bought $60 worth of parts although I probably could have just bought the clips for $15 and now the dishwasher is good to go! A real money saver.

Dishwasher rollers and other mechanical parts of plastic and rubber dry out and fail. A service call to an apppiiance repair person would have cost more than all the parts to repair the problem. Ordered them online on Sunday night, received them the following Wednesday, probably as fast as I could have had an appointment for a repairman. Changed out the parts in ten minutes and pocketed the change. $30 out of pocket instead of about $100, thanks to partselect.com.

I thought the parts wouldn't be aailable. 10 minutes on the interner, easy check out, arrived UPS next day, popped off the old wheels according to the diagram and popped the new ones on.