We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
7 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Sharon
November 8, 2021
Do you have installation directions for the oven bottom part?
For model number MER8775AS0
Hello Sharon, Thank you for the question. There should be two screws at the back corners that hold the Bottom in place. Once removed, you can lift slightly and pull the bottom out of the oven. We hope this helps!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Kenneth
March 25, 2019
Can not find a oven heating element
For model number WFE540HOAHO
Hello Kenneth, thank you for contacting us. For your model the Bake Element is part PS11703285, and the Broil Element is part PS11756062.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Charles
April 16, 2018
I ruined the oven cavity with easy off oven cleaner. Should have read instructions for cleaning first. Trying to get cost to repair compared to buying new. The oven works perfect but looks awful when the door is open. I need the two side panels and the bottom panel. What is the cost and do you have it in stock?
For model number KERS202BSS0
Hello Charles, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11703380 for the oven bottom, $70.01. The side panels are not available sorry. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
David
March 1, 2019
My oven is not heating properly in bake. It will not reach desired temperature but the broiler element works. How do i repair this?
For model number WFE714HLAS0
Hello David, Thank you for the question. I suggest testing the Sensor Probe, PartSelect Number PS11749737. Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. Hope this helps, good luck with this repair!
Hi Julia,
Thank you for your question. Yes, the pan is replaceable. The part number for it is PS3501810. I hope this helps. Thank you and have a great day!
Was this helpful?
Thank you for voting!
Ovee
April 29, 2018
Oven does not heat to temperature that is set. What part do I need to replace?
For model number MER8875AB
Hi Ovee, Thank you for the question. I suggest testing the Oven Sensor, PartSelect Number: PS11749737.Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. Hope this helps!
Was this helpful?
Thank you for voting!
Fred
January 28, 2020
My element is rectangular in shape with connections in the center. Not like the one on drawing.
For model number WFE714HLAS0
Hi Fred,
Thank you for your question. The part number listed under your model number for the bake element is PS11703285. This part is rectangular in shape and the connections are in the center. We hope this helps. Thank you and have a great day.
Was this helpful?
Thank you for voting!
< Prev
1
Next >
Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
What's this?
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Bottom oven was replaced
Took out 2 screws took old one out an put new one in it even came with a heating element to replace which was sooo very nice! I had very good service from ordering to receiving! Everyone was very nice I will deal with this company again!
Cynthia from CANDLER, NC
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
Next >
Customer Reviews
Average Rating:
★★★★★
★★★★★
2 Reviews
5.0
Filter By Rating:
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Charles R - June 5, 2018
Verified Purchase
Worked perfect
Excellent
★★★★★
★★★★★
Sheenagh G - February 2, 2018
Verified Purchase
PartSelect is great
I was worried about fitting the part in my oven but it was very easy with a little help from YouTube! I’m very pleased with this purchase and the delivery was very fast. Thank you.
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
