Part Location Diagram of W10780045 Whirlpool Suspension Rod Kit
See part 13 in the diagram
( Grid squares measure 1x1 inch )
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Suspension Rod Kit W10780045

 Fits your NTW4605EW0!
★★★★★
★★★★★
24 Reviews

Rated by 9 customers 

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.

$ 82.23
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 Fits your NTW4605EW0!
PartSelect Number PS11703288
Manufacturer Part Number W10780045
Manufactured by Whirlpool
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Amana, Kenmore, Maytag.
Part# W10780045 replaces these:
AP5971396, W10537442, W10537443, W10622030, W10645652, W10748953, W10748955, W10780045VP, W10780053, W10821951, W10821956
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Questions and Answers

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30 questions answered by our experts.
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Lyle
January 27, 2018
Is there a video or illustration that shows the dis/assembly process for replacing the suspension rods (pn # w10780045) on the Whirlpool washer (model wtw4800bq1)?
For model number WTW4800BQ1
PartSelect logo
Hi Lyle, Thank you for your question. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it back against a wall, being careful not to damage the wire harness. Lift the suspension rod and release it from the ball. Push from underneath to release the ball and bushing. Lift the suspension rod through the opening and attach it to the ball. Close the lid and reverse the process to put your washer back together. Good luck with your repair.

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Ranch
November 19, 2017
When loaded the tub seems to drop so low, when agitating the tub bangs against the side. Will new suspension parts repair this or is my problem something else ?
For model number WTW4810BQ0
PartSelect logo
Hi Ranch, Thank you for your question. It does sound like your suspension parts would be the issue. I do not think that it would be anything else in this particular case. You should be able to tell if you take a look at your springs. If they pull apart very easily, then they have just worn out and need to be replaced. The springs should be very tough to actually pull on. I hope that helps. Good luck with your repair.

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Joe
November 6, 2018
Will the suspension rods stop the machine from hitting the sides and bouncing when its spinning?
For model number RTW4641BQ0
PartSelect logo
Hello Joe, thank you for your question. If the unit is always off balance and is bouncing and hitting the sides of the cabinet when its in spin mode you will definitely want to replace the suspension rod kit. I hope this helps!

17 people found this helpful.

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Kevin
December 8, 2017
Does part #22 (tub suspension) include all 4 rods & springs? What about the keepers?
For model number MVWC200BW0
PartSelect logo
Hello Kevin, Thank you for your inquiry. This part does include all 4 rods and springs. The suspension rod supports (part W10780045 #23 & 24 in the diagram) are a separate part. Hope this helps!

14 people found this helpful.

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Jimmy
February 14, 2018
Hello my question is do i need to purchase 4 of the suspension or does it come with all 4 of them thanks
For model number Rtw4516fw1
PartSelect logo
Hi Jimmy, Thank you for your question. This is a kit of 4 suspension rods. I hope this helps. Thank you and have a great day!

9 people found this helpful.

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Tom
October 1, 2019
Are the springs in the suspension, the weakest link, if this unit is severely overloaded? In other words is it common that the suspension kit needs replacing after a unit is overloaded to the point that the tub sags down 2 or 3 inches?
For model number NTW4605EW0
PartSelect logo
Hello Tom, Thank you for your question. Yes, if there were any balance issues with the tub at all, whether through overloading or wearing out over time, the suspension rods are always the first part to be the culprit over anything else. Id check your suspension rods to see if one or more of them have any physical defects. Hope this helps!

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David
June 13, 2019
We are looking at this model to purchase used, looks to be in great condition. It's been sitting in a garage for almost two years as it was left in a house and the new owners purchased new. Question the tub entire unit you can move back forth where our old one was almost non-moving. Is this normal?
For model number WTW4800BQ1
PartSelect logo
Hello David, Thank you for the question. It is normal to have some movement in the tub but too much movement can indicate the Suspension Rods PartSelect Number: PS11703288 may need to be replaced. Hope this helps!

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Ken
June 24, 2019
Is it necessary to buy part ps11703288, the suspension rod kit; or can the springs be replaced separately?
For model number WTW4800BQ0
PartSelect logo
Hello Ken, Thank you for the question. Very sorry but the springs are only sold as part of the Rods, PartSelect Number PS11703288. Hope this helps!

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JOHNNY
November 23, 2019
Hi my Amana washer shakes alot and move when it going to start spinning and when is stop I change the suspension rub and still shake, what else could be? Thanks.
For model number NTW4605EW0
PartSelect logo
Hi JOHNNY, check your leveling feet PS11754228, your washer is probably not level. Thank you for your question and good luck with your repair!

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Lori
January 9, 2020
The tub in my washer dropped down about 3 inches from the top. It will not spin although i was able to drain it. What holds the tub up?
For model number WTW4816FW1
PartSelect logo
Hello Lori, Thank you for the question. I suggest checking for damage or wear to the Suspension Rod Kit, PartSelect Number PS11703288. We hope this helps!

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Customer Repair Stories
 Average Repair Rating: 3.1 / 5.0, 9 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
The washer would not only shake, but sound like a mule was kicking the side of unit!
I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the tub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.

It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....
  • Eric from HENDERSONVLLE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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Shaking and banging around when washing
Youtube has videos. It's very simple just replace one at a time.
  • Jessica from MT STERLING, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Washer machine banging and moving/walking
Followed video instructions. Instructions were easy to follow but took me longer than I expected. About 3 hours. Machine is working beautifully since the repair was done.
Other Parts Used:
Suspension Rod Support
  • Richard from MELBOURNE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers
3 of 3 people found this instruction helpful.
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Banging during spin cycle
The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.
  • Rachel from PINELLAS PARK, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
7 of 7 people found this instruction helpful.
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Shaking violently during spin cycle
Replaced the 4 suspension rods/springs. Only disconnect and replace one at a time. The tub will fall out if you disconnect and replace more than one rod/spring at a time.
  • Harold from MELROSE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
11 of 11 people found this instruction helpful.
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washer was off balance all the time
Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I didn't have to buy a new one.
  • Michael from MAGNOLIA, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
6 of 6 people found this instruction helpful.
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washer shaking and banging loudly
I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.

Once I replaced the suspension rods, there was a little shaking but not like before. Very quiet now, no crazy loud banging
  • PRECIOUS from LAKE CITY, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Washer struts were wore out
Removed the old and replaced with new
  • Michael from GEORGETOWN, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
3 of 6 people found this instruction helpful.
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My tub would hit the sides of the washer during spin cycle.
Followed youtube video. The repair was easy and fast.
  • ELIZABETH from HARLINGEN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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Customer Reviews
Average Rating:
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24 Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11703288
Manufacturer Part Number: W10780045
Brand
Model Number
Description
Kenmore
11020102310
Washer - AUTOMATIC WASHER
Kenmore
11020112310
Washer - AUTOMATIC WASHER
Kenmore
11020112311
Washer - WASHER
Kenmore
11020232711
Washer - Washer
Kenmore
11020242510
Washer - WASHER
Kenmore
11020242511
Washer - WASHER
Kenmore
11022102310
Washer - AUTOMATIC WASHER
Kenmore
11022102311
Washer - WASHER
Kenmore
11022102312
Washer - WASHER
Kenmore
11022332510
Washer - WASHER
Kenmore
11022532510
Washer - WASHER
Kenmore
11022532511
Washer - WASHER
Kenmore
11022532512
Washer - Washer
Kenmore
11023102310
Washer - AUTOMATIC WASHER
Kenmore
11023102311
Washer - WASHER
Whirlpool
1CWTW4705GW0
Washer
Whirlpool
1CWTW4815EW0
Washer - WASHER
Whirlpool
1CWTW4815EW1
Washer - WASHER
Whirlpool
1CWTW4845EW0
Washer - WASHER
Whirlpool
1CWTW4845EW1
Washer - WASHER
Whirlpool
2DWTW4705EW0
Washer - WASHER
Whirlpool
2DWTW4705EW1
Washer - WASHER
Whirlpool
2DWTW4815GW0
Whirlpool
2DWTW4845EW0
Washer - WASHER
Whirlpool
2DWTW4845EW1
Washer - WASHER
Whirlpool
3DWTW3000FW0
Washer - RESIDENTIAL
Maytag
3LMVWC315FW0
Washer - RESIDENTIAL WASHER
Whirlpool
3LWTW4705FW0
Washer - RESIDENTIAL
Whirlpool
3LWTW4815FW0
Washer - RESIDENTIAL
Whirlpool
4GWTW1805LW0
Washer - Washer
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