Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Kathy M - 8 days ago
Verified Purchase
Fairly Easy Repair
The rods were delivered in a timely manner and we did the repair. The first load still knocked and banged a little but it was a large load. My second load was a normal load and it appears that the rods fixed the problem!
Thank you Parts Select for making my experience painless. ??
★★★★★
★★★★★
Chris A - January 1, 2024
Verified Purchase
Great part, works like new
My washer lasted about 12 years so we considered buying new. Upon research and reviews, it appeared current models were having lots of issues with boards, so we decided to replace the suspension rods in the old.
My wife helped and we were able to complete the job in a couple of hours. The most difficult part was figuring out how to remove the top, very quick from that point.
I overloaded the first load a bit, but it worked like new. There are cheaper parts, but as I learned with the dryer, it's not cost efficient if I have to change the parts of annually.
Get the right part the first time
★★★★★
★★★★★
Andrae C - November 23, 2023
Verified Purchase
Worked as expected
The part came in great condition, and my machine is back in working order.
★★★★★
★★★★★
Jerry M - September 27, 2023
Verified Purchase
Easy fix, exact fit and minor mechanical skills, required!
I received the parts in perfect shape and had to wait for an out of town trip, to make the repairs for my sister in law. Her son, who has no mechanical skills, watched a video and made the repair himself! Very easy and the washer works fine now! She said it doesn't chase her through the house anymore!!
★★★★★
★★★★★
Patricia G - June 7, 2023
Verified Purchase
Suspension rods
These suspension rods worked great and my husband and son in law had no problems installing them. Now my washer doesn’t knock anymore. Saved me from having to buy a new one.
★★★★★
★★★★★
Winston D - May 25, 2023
Verified Purchase
A "Rod" Awakening
I had viewed a number of online sources for these - well, "replacements" I mean, and at first balked at the price on PartsSelect. But reading the reviews on those cheaper ones, a common refrain was that those are not heavy duty and do not last.
The truth was revealed when I received these from PartsSelect - the OEM kit. In online videos, the guys would easily pull the rod up single-handed and affix it in its mounting cup. Not THESE. The springs are strong. I had to use one of the old rods - the hook - to pull the new one up!
Buy these. The others are cheaper - but literally cheaper and that's the catch.
★★★★★
★★★★★
Chris W - May 12, 2023
Verified Purchase
Simply perfect
Was very easy to replace and fixed the issue.
★★★★★
★★★★★
PAUL W - February 7, 2023
Verified Purchase
No more banging on the rinse cycle
Suspension rod kit solved the banging around on rinse cycle, Easy repair, watched a few you tube videos and boom! Done deal.
★★★★★
★★★★★
Adrian A - December 15, 2022
Verified Purchase
Worked!
Was skeptical of the solution but turns out it was what we needed
★★★★★
★★★★★
Jonathan J - November 29, 2022
Verified Purchase
Parts Worked and Repair Was Moderate
I repaired our washing machine Amana Washer NTW4605EW0 using the parts select site to identify what could be the issue after I googled "washing machine shakes on spin." ?? Parts Select was one of the top results. I then went on their site and searched for "washing machine shakes" and it led me to a page that identified possible culprits and let me search on my model washer for replacement parts.
https://www.partselect.com/Models/NTW4605EW0/.
Used a YouTube video to guide me and the rest was history as they say. https://youtu.be/yCexXm_7zDE
I work from home and did the repair on my lunch break.
Full disclosure I don't normally do reviews and if you post a question in response to my review I'm pretty sure I won't respond, my bad. However the video was clear enough for me to follow along and I'm a terrible DIY. However in this case just didn't have funds for new washer so I said I have no other choice but to attempt it.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 10 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
When the washer would go into spin cycle it sounded like the drum was banging all four sides of the washer.
Unplugged from power, unhooked water lines.Then removed back cover and control panel and top set to the side. Rear rods very easy to do by yourself after those where done have help and tip it backwards and change out the front 2 then reassembled and hooked back up and tested. Everything worked like brand new !!!
LADD from ARCADIA, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
3 of 3 peoplefound this instruction helpful.
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The washer would not only shake, but sound like a mule was kicking the side of unit!
I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the
... Read moretub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.
It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....
Read less
Eric from HENDERSONVLLE, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
5 of 5 peoplefound this instruction helpful.
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Shaking and banging around when washing
Youtube has videos. It's very simple just replace one at a time.
Jessica from MT STERLING, KY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
7 of 7 peoplefound this instruction helpful.
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Washer machine banging and moving/walking
Followed video instructions. Instructions were easy to follow but took me longer than I expected. About 3 hours. Machine is working beautifully since the repair was done.
The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension w
... Read moreith the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.
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Rachel from PINELLAS PARK, FL
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
7 of 7 peoplefound this instruction helpful.
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Shaking violently during spin cycle
Replaced the 4 suspension rods/springs. Only disconnect and replace one at a time. The tub will fall out if you disconnect and replace more than one rod/spring at a time.
Harold from MELROSE, FL
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
17 of 18 peoplefound this instruction helpful.
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washer was off balance all the time
Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I
... Read moredidn't have to buy a new one.
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Michael from MAGNOLIA, TX
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
6 of 6 peoplefound this instruction helpful.
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washer shaking and banging loudly
I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.
Once I replaced the suspension rods, there was a li
... Read morettle shaking but not like before. Very quiet now, no crazy loud banging
My tub would hit the sides of the washer during spin cycle.
Followed youtube video. The repair was easy and fast.
ELIZABETH from HARLINGEN, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
10 of 11 peoplefound this instruction helpful.
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27 questions answered by our experts.
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Lyle
January 27, 2018
Is there a video or illustration that shows the dis/assembly process for replacing the suspension rods (pn # w10780045) on the Whirlpool washer (model wtw4800bq1)?
For model number WTW4800BQ1
Hi Lyle,
Thank you for your question. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it back against a wall, being careful not to damage the wire harness. Lift the suspension rod and release it from the ball. Push from underneath to release the ball and bushing. Lift the suspension rod through the opening and attach it to the ball. Close the lid and reverse the process to put your washer back together. Good luck with your repair.
26 people found this helpful.
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Ranch
November 19, 2017
When loaded the tub seems to drop so low, when agitating the tub bangs against the side. Will new suspension parts repair this or is my problem something else ?
For model number WTW4810BQ0
Hi Ranch,
Thank you for your question. It does sound like your suspension parts would be the issue. I do not think that it would be anything else in this particular case. You should be able to tell if you take a look at your springs. If they pull apart very easily, then they have just worn out and need to be replaced. The springs should be very tough to actually pull on. I hope that helps. Good luck with your repair.
24 people found this helpful.
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Joe
November 6, 2018
Will the suspension rods stop the machine from hitting the sides and bouncing when its spinning?
For model number RTW4641BQ0
Hello Joe, thank you for your question. If the unit is always off balance and is bouncing and hitting the sides of the cabinet when its in spin mode you will definitely want to replace the suspension rod kit. I hope this helps!
18 people found this helpful.
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Kevin
December 8, 2017
Does part #22 (tub suspension) include all 4 rods & springs? What about the keepers?
For model number MVWC200BW0
Hello Kevin, Thank you for your inquiry. This part does include all 4 rods and springs. The suspension rod supports (part W10780045 #23 & 24 in the diagram) are a separate part. Hope this helps!
14 people found this helpful.
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Jimmy
February 14, 2018
Hello my question is do i need to purchase 4 of the suspension or does it come with all 4 of them thanks
For model number Rtw4516fw1
Hi Jimmy,
Thank you for your question. This is a kit of 4 suspension rods. I hope this helps. Thank you and have a great day!
9 people found this helpful.
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Tom
October 1, 2019
Are the springs in the suspension, the weakest link, if this unit is severely overloaded? In other words is it common that the suspension kit needs replacing after a unit is overloaded to the point that the tub sags down 2 or 3 inches?
For model number NTW4605EW0
Hello Tom,
Thank you for your question. Yes, if there were any balance issues with the tub at all, whether through overloading or wearing out over time, the suspension rods are always the first part to be the culprit over anything else. Id check your suspension rods to see if one or more of them have any physical defects. Hope this helps!
9 people found this helpful.
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David
June 13, 2019
We are looking at this model to purchase used, looks to be in great condition. It's been sitting in a garage for almost two years as it was left in a house and the new owners purchased new. Question the tub entire unit you can move back forth where our old one was almost non-moving. Is this normal?
For model number WTW4800BQ1
Hello David, Thank you for the question. It is normal to have some movement in the tub but too much movement can indicate the Suspension Rods PartSelect Number: PS11703288 may need to be replaced. Hope this helps!
5 people found this helpful.
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JOHNNY
November 23, 2019
Hi my Amana washer shakes alot and move when it going to start spinning and when is stop I change the suspension rub and still shake, what else could be? Thanks.
For model number NTW4605EW0
Hi JOHNNY, check your leveling feet PS11754228, your washer is probably not level. Thank you for your question and good luck with your repair!
The tub in my washer dropped down about 3 inches from the top. It will not spin although i was able to drain it. What holds the tub up?
For model number WTW4816FW1
Hello Lori, Thank you for the question. I suggest checking for damage or wear to the Suspension Rod Kit, PartSelect Number PS11703288. We hope this helps!
4 people found this helpful.
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Ken
June 24, 2019
Is it necessary to buy part ps11703288, the suspension rod kit; or can the springs be replaced separately?
For model number WTW4800BQ0
Hello Ken, Thank you for the question. Very sorry but the springs are only sold as part of the Rods, PartSelect Number PS11703288. Hope this helps!
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