Refrigerator Ice Bucket and Auger Assembly

Hi Marilyn, Thank you for your question. There is a video on our website that you can reference on how to install the ice bucket and auger assembly. The refrigerator in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS11701245. I hope this helps. Thank you and have a great day!

Hello Cathy, thank you for inquiring. Yes, the Ice Bucket Auger can be replaced by itself. The replacement for your model is part number PS964350. Good luck with your repair!

Hello Joise, thank you for writing. I would recommend replacing the whole ice bucket and auger assembly part number PS11701246. Also, if there is solid ice buildup on the bottom of the ice bucket you should check to be sure the gasket around the door is sealing well. Sometimes warm air can get into the unit and melt the ice enough to freeze at the bottom of the bucket. I hope this helps!

Hello Josie, thank you for writing. It sounds like the temperature in the freezer might not be correct. If there is warm air getting into the freezer too often, the ice will melt little by little and cause a build up at the bottom of the bucket. I would recommend checking your door gasket to be sure it is sealing well and if it is not, it should be replaced. If the gasket is in good condition I would recommend checking the temperature in the freezer to be sure it is remaining at the suggested 0 degrees. I hope this helps!

Hi Gordene, Thank you for the question. If you just need the bucket you can order PartSelect Number: PS300044. If you wish to replace the full bucket and Auger assembly you will need PartSelect Number: PS11701246. Good luck with the repair!

Hello Jean, Thank you for the question. Yes, the bucket assembly comes pre assembled. Hope this helps!

Hi Dave, Thank you for your question. Either of those parts would fit your appliance. I hope that helps. Good luck with your repair.

Hi Matt, Thank you for your inquiry. You will need to check your manual for information on the specific functioning of your auger and to see if you can have the door open when it is running. I hope this helps. Thank you and have a great day!

Hi Victor, Thank you for your question. If the ice maker will not drop ice in to the ice bucket, there are a few things that you will have to check. First make sure the ice maker is turned on. Depending on the type of ice maker you have, see if the arm or paddle is in the proper position and make sure the ice maker is receiving an adequate supply of water. Make sure that the freezer is set to the proper temperature. If the freezer is not cold enough, this can prevent ice from being made. Check the level of the ice cubes in the ice bucket, if the piled is up too high, then the ice maker will turn off. Sometimes if there are ice cubes stuck in the ice maker, this can cause the ice maker to shut off. Make sure there are no ice cubes stuck in the ice maker. I hope this helps. Thank you and have a great day!

Hello Linda, thank you for your question. Yes, that is the compatible replacement bucket and auger assembly for your unit. If the complete bucket is all you need to replace, this is the correct part. I hope this helps!