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Refrigerator Ice Bucket and Auger Assembly

★★★★★
★★★★★
41 Reviews
$ 169.73   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS11701246
Manufacturer Part Number WR17X23255
Manufactured by GE
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice | Ice maker dispenses too much ice | Ice maker dispenses too little ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X23255 replaces these:
AP5968411, WR01X10189, WR17X10778, WR17X11236, WR17X11247, WR17X11249, WR17X11308, WR17X11310, WR17X11333, WR17X11408, WR17X11419, WR17X11441, WR17X11926, WR17X12316
Questions and Answers

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20 questions answered by our experts.
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Marilyn
December 7, 2017
How to install the ice dispense
For model number GSH25JFTFBB
Hi Marilyn, Thank you for your question. There is a video on our website that you can reference on how to install the ice bucket and auger assembly. The refrigerator in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS11701245. I hope this helps. Thank you and have a great day!

5 people found this helpful.

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Gordene
December 29, 2017
I need the ice dispensing drawer, my plastic is broken and the ice just flies out of the hole as your retrieving ice, plus my drawer will not slide in now. Will this entire piece be all i need and will it fit my fridge, thanks. This number is on the back of the ice drawer 197d2303 g0 71 mfg date 09/17/02
For model number GSS25QGMDWW
Hi Gordene, Thank you for the question. If you just need the bucket you can order PartSelect Number: PS300044. If you wish to replace the full bucket and Auger assembly you will need PartSelect Number: PS11701246. Good luck with the repair!

3 people found this helpful.

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Cathy Wischmann
September 2, 2019
The auger has a broken blade, can i just replace that part without the bucket?
For model number hsh25gfbbbb
Hello Cathy, thank you for inquiring. Yes, the Ice Bucket Auger can be replaced by itself. The replacement for your model is part number PS964350. Good luck with your repair!

3 people found this helpful.

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Josie
August 2, 2018
Our ice machine bucket building up solid ice on the bottom preventing the auger to spin when we’re trying to get ice cube what causes this problem?
For model number GSL25JFPA
Hello Josie, thank you for writing. It sounds like the temperature in the freezer might not be correct. If there is warm air getting into the freezer too often, the ice will melt little by little and cause a build up at the bottom of the bucket. I would recommend checking your door gasket to be sure it is sealing well and if it is not, it should be replaced. If the gasket is in good condition I would recommend checking the temperature in the freezer to be sure it is remaining at the suggested 0 degrees. I hope this helps!

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Josie
August 3, 2018
Our ice maker is making too much ice and it’s jamming , we often need to empty the ice bucket and discover a solid ice on the bottom of the ice bucket preventing to dispense ice and making noice , also discover one of the plastic blade of the auger is broken should we replace the auger alone or replace the bucket with auger ? . Please advice and thank you in advance.
For model number GSL25JFPA
Hello Joise, thank you for writing. I would recommend replacing the whole ice bucket and auger assembly part number PS11701246. Also, if there is solid ice buildup on the bottom of the ice bucket you should check to be sure the gasket around the door is sealing well. Sometimes warm air can get into the unit and melt the ice enough to freeze at the bottom of the bucket. I hope this helps!

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Jean
April 26, 2019
Does this come assembled?
For model number GSL25JGDBLS
Hello Jean, Thank you for the question. Yes, the bucket assembly comes pre assembled. Hope this helps!

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Dave
November 23, 2017
What is the difference between p/n PS11701246 ice bucket assembly and p/n ps1483293 ? Other than the price, do either one fit and work in my model refrigerator? The only other variant i see is the coloring of the actual bucket..
For model number GSS25LGMBBB
Hi Dave, Thank you for your question. Either of those parts would fit your appliance. I hope that helps. Good luck with your repair.

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Matt
August 15, 2017
How do i check to see if the auger is turning? Can i function the system with the door open?
For model number GSH25ISXBSS
Hi Matt, Thank you for your inquiry. You will need to check your manual for information on the specific functioning of your auger and to see if you can have the door open when it is running. I hope this helps. Thank you and have a great day!

1 person found this helpful.

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Walter
January 9, 2019
Will this ice bucket and auger work in my ice box seriel # ga214661
For model number GSH25JGDDWW
Hello Walter, thank you for your question. Yes, the PartSelect Number: PS11701246 ice bucket and auger assembly will work with your specific appliance. I hope this helps!

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Linda Miller
July 25, 2019
Will part wr17x23255 replace my ice bucket and auger. If nor what number do i need? Thanks
For model number GSH25JSXNSS
Hello Linda, thank you for your question. Yes, that is the compatible replacement bucket and auger assembly for your unit. If the complete bucket is all you need to replace, this is the correct part. I hope this helps!

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Customer Repair Stories
 Average Repair Rating: 4.8 / 5.0, 32 reviews. What's this?
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Plastic piece on front of ice bucket auger cracked an broke off
I just pulled the old Ice bucket assembly out and replaced it with the new one. Couldn't get any easier.
  • Gunars from Arlington, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
81 of 104 people found this instruction helpful.
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Ice crusher/dispenser would run but no ice would come out.
I removed the ice drawer,dumped out the ice and found the front end of the clear plastic auger and the crusher housing cover were broken. To dissassemble the auger system, I removed the phillips head screws that hold the crusher-dispenser onto the drawer, took off the washer and extrernal snap-ring from the auger shaft end. After removing the auger assebly, I pressed in on two plastic catches (on the dispenser housing) and gently pried the dispenser from the drawer with a small flat screwdriver. Then I removed the plastic nut from the end of the auger. Ass'y was much easier once the parts arrived. This repair would probably be too much for the average homeowner.
56 of 88 people found this instruction helpful.
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Brittle plastic pieces crack and break.
Repair was simple; unscrew and unsnap the various pieces, and snap-and-screw it back to together. But what a disappointing design. Between replacing seized solenoids (twice) and plastic parts, this through-the-door dispenser "feature" is a maintenance money pit. Sure glad that PartSelect can provide the parts quickly.
30 of 50 people found this instruction helpful.
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part of auger broke
We ordered the basket with auger and all I had to do was take the old one out and slide the new one in. EASY !
  • Gary from Spring Hill, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
21 of 27 people found this instruction helpful.
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Ice maker was not working
Shipping service was great> Ordered on a Friday, received it on Tuesday. Slipped out the old one and put the new one in and it works great
  • Jaci from Grand Island, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
11 of 13 people found this instruction helpful.
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The auger in ice maker was broken and not delivering ice through dispenser.
Replaced entire ice bucket and auger assembly (one piece).
  • Steve from Georgetown, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
9 of 10 people found this instruction helpful.
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Plastic parts of the auger were appearing in our glasses of water...
I took the ice bucket out and looked at it carefully. The auger was breaking apart little by little. I went on-line to find what part I needed. I came to Part Select and they had a diagram telling exactly what part would solve my problem. I ordered it online and it arrived, nicely packed about four days later. I took out the old ice bucket with the broken auger and replaced it with the new one (which I washed out before installing). It was so easy and I didn't have to pay a repairman to do it. The price was reasonable, too. I have this site bookmarked in case anything else needs to be replaced. It's amazing what you can do yourself!
  • Bonnie J. from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
8 of 9 people found this instruction helpful.
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Broken ice dispenser tray
Replace
  • Mario from Glenmoore, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
6 of 8 people found this instruction helpful.
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auger which is made of plastic broke and the bucket also had a crack in it
pulled out broken bucket and auger assy. and slid in the replacement. works great so far. The easiest part was ordering the part and it didn't take very long at all to get it. Customer Service was very good at getting the job done. Thanks
  • David from Punta Gorda, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
6 of 9 people found this instruction helpful.
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2nd repair to ice dispenser in 4 years
The first repair 2 years ago was due to the plastic auger that moves the cubes forward had broken. Recently we had began to notice small piece of plastic in our ice water. Finally the plastic piece that keeps multiple cubes from falling through the chute broke. I decided this time just to replace the whole auger and bucket assembly. Pulled the old one out... put the new one in, and alot less agravation than replacing parts.
  • Jerry from Henderson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR17X23255
6 of 10 people found this instruction helpful.
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Customer Reviews
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41 Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11701246
Manufacturer Part Number: WR17X23255
Brand
Model Number
Description
General Electric
A4425GDTABB
Refrigerator
General Electric
A4425GDTAWW
Refrigerator
General Electric
A4425GDTW
Refrigerator - GE Refrigerator Model A4425GDTW Parts
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General Electric
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General Electric
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General Electric
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General Electric
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General Electric
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General Electric
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General Electric
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General Electric
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General Electric
BSS25JFTDWW
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General Electric
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General Electric
BSS25JFTGWW
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General Electric
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General Electric
BSS25JFTIWW
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General Electric
BSS25JFTJWW
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General Electric
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General Electric
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General Electric
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General Electric
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Refrigerator - T Series

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