Door Hinge with Bushings

Removed the screws holding the door. (One was stuck a little so used an air drill with Phillips head to get the torque needed but someone with a strong grip could have done it as it came out very easily). I removed most of the screws holding the front to back of door to exchange the hinge. There was a problem with the old hinge slopping around and not allowing the door to align properly when shutting it. The new hinge works better. See note*** below on doorframe. I pretty much was able to get the door back together and make it work. I then exchanged the door striker with no problem. It has a built in key so you cannot attach it incorrectly. The next thing was to just reattach the door to the machine and it worked right off the bat. ------------- *** Unfortunately, there were two screw mounts in the Outer Door Frame - Chrome Part Number: PS3495258 that were broken. This doorframe is listed as a $200+ chrome part whereas it is actually a plastic material that is extremely over priced for what it is. Like I mentioned two of the screw mounts had broken off so those screws are just "decoration" now. (These are screws that basically hold the back cover to the front cover). If this becomes a problem, I will simply modify what I have and make the screws fit before I spend $200+ on that part. (It looks like this could be drilled out and a long screw and nut run through to make it work. TELL THE WASHER OPERATOR… just be careful opening and closing the unit (don't slam the door but carefully close it) and it should work a lot longer. I might investigate the make up of a washer the next time I buy one … but the chrome vs. plastic is a hard one to spot. I hope this helps.

Your website made it very simple to identify the parts, and offered either a video or installation instructions. Couldn't have been easier. $550 was the quote I got to repair the washer, the parts with overnight shipping were $147 and my 30 minutes of time.

Remove 3 screws to remove door and remove all screws on back of door and had to pry up on the cover - new hinge assy set in ok and reasemble was easy but new hinge assy didn’t quite match mounting holes so a bit difficult to line back up

Replaced the hinge. Took old one off, put new one on.
I did not need to use new screws so I have returned them for a refund. Old ones were just fine.
Customer service was excellent, providing a return label, letter and simple instructions for the refund. Waiting for it to credit on my account.

First, I recommend you have a second pair of hands. The chrome door is quite heavy. Using Phillips screwdriver I removed the screws that attached the door to the frame. I had a helper hold the door while I removed the screws.
Once hinge screws were removed I put a towel down on a counter to keep the front of the door from getting marked up and proceeded to remove all of the screws around the back of the door so that I could lift the frame up enough to remove the broken hinge and insert the new hinge. It was a bit tricky to get the new hinge with bushings in place. I gently lifted the frame up with a flat head screw driver to widen the opening so I could get the bushings on the new hinge into position on the frame. Make sure they are properly inserted before you start tightening up screws.
Next, replaced all the screws on the frame, returned to the washing machine with helper who held the door up while I aligned the holes in the new hinge to the holes in the frame around the opening to the washer.
After everything was secured and tightened, to my surprise, the door latch did NOT line up with catch without lifting up about a 1/4" or a little more, on the bottom of the door. If someone slams the door without doing that you could break off part of the plastic latch or damage the catch inside the door frame.
I believe the original holes on the door frame were not drilled precisely during the manufacturing process and that is why the bottom bushing broke. We have always had to lift up a bit on the door to line up the latch with the catch. Eventually the strain on the bottom bushing caused it to break and then the door tilted down so you had to lift it up about 3/4 inch to latch it. I bought new hinge because if the top bushing broke the door could have come off.
Next time I buy a washing machine, I will pay more attention to the line up of the door latch with the door catch.
Flashlight helped me line up the holes.