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★★★★★
★★★★★
Joy N - January 22, 2022
Verified Purchase
Took a little while to replace but the end result---it's fixed
Easy order process, fast shipment, exactly as described and made the unit operable once again.
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Warren
February 12, 2018
For a couple of weeks the turntable has been moving when the door is opened. Now after rebooting there are some lights but now does not start up. Does it make sense to change out the control board?
For model number zsc1001ss
Hi Warren,
Thank you for your question. If the turntable is turning on its own when the door is open, then there is a problem with one of the door switches and you will need to check each one to see which one is causing the issue. I hope this helps. Thank you and have a great day!
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Chris
October 10, 2019
When using the microwave, the display starts to show crazy characters such as @#, or it blanks out altogether or starts blinking. I have to reset circuit breaker just about every time I use the appliance. Need advice on what part to order and does it come with installation instruction?Thanks
For model number SCB1001KSS01
Hi Chris,
Thank you for your question. If the display is not working correctly, you will likely need to replace the display control board. I hope this helps. Thank you and have a great day!
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Patres
February 28, 2018
Does this part include the the entire circuit board that is located behind the display read out ..... ..
For model number SCB1001KSS01
Hi Patres,
Thank you for your question. Yes, this part is the circuit board. I hope this helps. Thank you and have a great day!
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Steve
February 10, 2020
Below is my original question with your answer. There is no fault code displayed. The information displayed is correct for the function being used and the unit works in a glitchy sort of way. For example; the express button must be touch several times to get the microwave running for 30 seconds. Once it is running i can add 30 seconds for each touch of the button. The countdown timer, the clock and any other function display information dances around the screen, flickering on and off. No error code has ever been displayed. Resetting the unit does not help.Thanks again,
steve
your question asked on part wb27x10858 with model scb1001kss01:
my unit works but glitches. information flashes and dances around the display, including the clock. to start any function the touch pad has to be pressed sometimes once, but usually multiple times. is this the part i need? thanks, steve.
answer:
hello steven, thank you for the question. in order to trouble shoot we will need a bit more details. can you submit a new question and let us know what information is showing on the screen. we will need to have this in order to know what the fault code is. please submit a new question if you have any follow ups. we are looking forward to hearing from you.
For model number SCB1001KSS01
Hi Steve,
Thank you for your question. If the controls on the microwave are acting erratically, you may need to replace either the electronic control board or the display board. Check the connections to the 2 parts to see if they are fitted correctly. If the connections are fine, you will need to test the parts to see which one is causing the issue. To test the the boards, you will need to check them visually for signs of damage or burning. If they show any of these signs, they will need to be replaced. We hope this helps. Thank you and have a great day.
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John
February 15, 2022
I only see one blinking pixel in the top left of the display. None of the touch screens are working. With the door closed the turntable is rotating slowly. Do you think I need a display board or a control board? Or maybe both?
For model number ZSC1001KSS01
Hello John, Thank you for the question. This is normally an indication the Display Control Board is faulty and we also suggest checking the wiring to make sure it was not damaged. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Jeff
April 16, 2019
I have the advantium 120, the display has been acting up or stops working all together. I reset the fuse and it works a couple days. Sometime I can see the numbers, than they go away and all I can use is the express 30sec. Would this be the part I need? are they somewhat easy to install and is there instructions to do so?
For model number SCB1001KSS01
Hello Jeff, Thank you for the question. This sounds like the control board is defective and will need to be replaced. Thank you for your inquiry, good luck with this repair!
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Peter
November 24, 2019
I ordered and replaced the display control board. Following the blog on your website, that seemed to be the solution. My display was showing various characters and was off and on. Resetting my circuit breaker would take care of the problem for a little while. I replaced the display control board, but now i have no display besides 1 small Green line/character in the upper left corner of the display. Would i need to replace the display or the circuit board? Thanks peter
For model number ZSC1001KSS 01
Hello Peter, thank you for your question. It sounds like the circuit board is the issue. We would recommend replacing that part. I hope this helps!
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Carol
December 14, 2019
No power; unit is dead. I do have a small Green character in upper left. Previous post indicates to replace the circuit board. Will this also resolve the functioning of the unit?
For model number ZSC1001KSS 01
Hello Carol and thanks for writing.
That icon is the demo icon.
For your convenience, we have attached the link to your manual with repair instruction. We hope this helps. Good luck with your repair
http://031d26d.namesecurehost.com/mwd/scb1000_scb1001_zsc1000_zsc1001_sm.pdf
If a reset does not work, you would be correct in replacing the control board itself it should resolve the issue. We hope this helps. Please contact us anytime.
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Priscilla
November 28, 2022
I have an advantum 120 microwave and need to replace the display board. What is the part number for the green display board?
For model number sc B1001mss01
Hello Priscilla, thank you for contacting us. The display control board, part number PS1022528, is compatible with your model. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
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Chris
February 13, 2023
The display flashes erratically and only the express button works. I just replaced the Display Control Board, part PS1022528. There is no change in functionality. Any other ideas?
For model number SCB1000MBB 01
Hi Chris, thank you for reaching out. We would recommend checking the relay board, part number PS12725850, and the digitron, part number PS1018741, to fix the issue. We hope this solves your problem!
