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★★★★★
★★★★★
Thomas V - August 19, 2020
Verified Purchase
Fit like a glove
Very good indeed
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 4 reviews.
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Agitator was not turning. Dogears were worn out
First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top
... Read more. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)
This was a learning experience but it appears to have worked out in the end. Our 3 1/2 year old washer was not agitating much and I attributed that to a loose bolt. I would tighten the bolt and it would work ok for a load or two and then stop agitating. I would find that the bolt was loose again. I took a number of steps to try to get
... Read more the bolt to stay on tight - threadlock, a new bolt, more threadlock, and applying progressively more force on the bolt, with no better results. Yet the repair guys on you tube were saying the bolt only needs to be snug, not super tight - something was amiss. I even went so far as to secure the basket with a rope so I could use two hands on the socket wrench (please don't do this). But when I tried the washer again there was no agitation at all! I observed the agitation output in manual test mode and the bolt was turning in lock step with the shaft but the agitator wasn't turning at all. That's when I suspected that the problem was actually a worn lower agitator. Trouble was that now I couldn't seem to get the bolt off. Turning the wrench caused the shaft itself to rotate so I couldn't loosen the bolt from the shaft. I thought I broke the washer. Then I considered that maybe the shaft was rotating because the washer was in an agitation mode when I turned it off. I went back into manual test mode, made the washer spin, then turned it off. Fortunately, this worked. The shaft was again stationary and, albeit with great difficulty, I got the bolt off.
I removed the agitator, and as a pro would have figured out long before, the ridges inside the top of the lower agitator were almost completely worn down. I realized then that the contact between these ridges and the splines on the shaft is what is supposed to cause the lower agitator to move with the shaft. The purpose of the bolt is just to keep the agitator in the correct position and from coming off the shaft. I had been trying to compensate for the worn agitator ridges by over-tightening the bolt, creating some contact at the top of the shaft. This would work for a little while, then the agitator would start slipping, and the slipping agitator was acting just like a wrench loosening the bolt (until my stupid rope trick, that is.)
So I ordered a new agitator (only the lower agitator was bad, but the price of an entire agitator isn't a lot more than just the lower part and I was reading that the upper agitator parts will wear over time) and another new bolt (because my repeated attempts to over-tighten the first one I ordered had split the rubber gasket apart and worn the bolt head).
The new agitator fit snugly on the splines of the shaft so I sensed no need to use excessive force on the bolt. Just an easy one-handed snug tightening with the socket wrench, using the other hand to hold the lower agitator. The washer is now working again.
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David from EAST AMHERST, NY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
11 of 11 peoplefound this instruction helpful.
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Agitator broken. Bolt missing.
Had to clean out area where bolt was to go as it was full of debris. Placed agitator on, bolted on , placed softener dispenser on. Done
Found washer to not agitate, washer was making a noise like grinding plastic on metal type noise. Was not sure what was causing noise until finally realizing that agitator was not agitating during wash cycle. To verify concern I removed old agitator assembly and marked top of input shaft and turned
Removed cover from dasher assembly and removed 7/16 bolt, removed agitator assembly and reinstalled new dasher assembly and installed new 7/16 bolt with washer included. Installed cover and tested washer. Washer worked normal again
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6 questions answered by our experts.
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Robert
March 18, 2019
Is the bolt holding agitator on right or left hand threads
For model number cae2795fq0
Hello Robert, thank you for your question. This bolt has right hand threads. I hope this helps.
4 people found this helpful.
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Scott
April 17, 2018
How do i remove this screw ps10067065 to remove plastic at bottom of my washing machine? Seems frozen.
For model number wtw5700xw2
Hello Scott, thank you for your question. You may need to use a long extension to get the leverage to turn the bolt. You may also need to hold the wash plate so you can break the bolt free as they can be on quite tight. I hope this helps!
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Ryan
August 16, 2019
What size is the screw for the agitator ?
For model number Wtw4800xq4
Hi Ryan, we do not carry the exact size for screws sadly, we can however confirm this part is compatible with your model Wtw4800xq4 . Thank you for your question and good luck with your repair!
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Derek
June 28, 2021
Purchases part number PS10067065 for washer model number NTW4516FW3 it’s the agitator retaining bolt. What is the torque spec for tightening this bolt?
For model number NTW4516FW3
Hello Derek, Thank you for the question. Very sorry but the manufacture has not provided us with the torque Spec for the bolt. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. We hope this helps!
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Kevin
April 17, 2023
Agitator bolt is loose but will not come out?
For model number NTW4516FW3
Hi Kevin, thank you for reaching out. According to our research, you can take out the agitator by pulling up the base agitator because the bolt is loose. After taking out the agitator you can separate the upper agitator from the base easily. We hope this helps!
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Tim
June 6, 2023
Does this bolt connect down into the base of the washer or does it just hold the upper and lower together? Basically should I still be able to lift the whole agitator assembly out if this bolt is in place?
For model number WTW4616FW0
Hi Tim, thank you for reaching out. Based on our research, the washplate bolt, part number PS10067065, holds the agitator at the base. So in order to remove the agitator assembly, you may need to remove the washplate bolt first. Please contact us anytime if you require further assistance!
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