Rack Adjuster Kit - Left and Right Side W10712394 | Official Whirlpool Part | Fast Shipping | PartSelect
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Rack Adjuster Kit - Left and Right Side – Part Number: W10712394
Rack Adjuster Kit - Left and Right Side – Part Number: W10712394 Rack Adjuster Kit - Left and Right Side – Part Number: W10712394 https://partselectcom.azureedge.net/Schematics/Whirlpool/OA8ZW6LF.gif

Rack Adjuster Kit - Left and Right Side

470 Reviews
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$37.18

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS10064063

Manufacturer Part Number W10712394

Manufactured by Whirlpool

The rack adjuster connects to the dishrack and is used to change the height of the rack. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. The most common symptoms linked with faulty rack adjusters include: leaking, door latch failure, door not closing, dishes not cleaning properly, and failure to start the washing cycle. It is recommended to replace both the right and left side adjusters at the same time.

This part works with the following brands: KitchenAid, Kenmore, Jenn-Air

This part works with the following products: Dishwasher

This part fixes the following symptoms: Door won’t close | Not cleaning dishes properly | Door latch failure | Leaking

Questions & Answers

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Question:

The wheels on my top rack snapped off and there are a lot of parts in this picture. I don't know what I need to fix this. Am I buying what I need?

Susan
July 20, 2017
Answer:

Hi Susan, thank you for getting in touch. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. The W10712394 assembly includes all the parts you will need to replace, and repair your top dishrack. Please let us know if you have any further questions.

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Question:

The wheels that roll the top rack were torn off. I put my model number in and your website it is telling me that I need this part # W10712394. But I looked at the pics and everything looks metal but my parts are plastic and look a lot different. Are you sure this is what I should be buying? I really need to fix my dishwasher. Pls help!

Tiff
July 20, 2017
Answer:

Hello Tiff, you are right, the parts in the picture will look different than the parts you are replacing. This kit is newly designed by the manufacturer, and it is the right wheel kit W10712394 for your model. By following the instruction sheet provided it will show you how to install the parts, and should be as good as new. Best of luck with this repair.

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Question:

The top rack of our KitchenAid dishwasher keeps falling out of the roller wheels.The roller wheels appear to be fine, but it looks like the male inserts which attach the rack to the wheels have lost their clips ... so the rack never "locks" into place.Please let me know which parts I need to repair this incredibly annoying problem. Thanks.

Michael for model number KUDS30IXSS6
September 25, 2017
Answer:

Hi Michael, Thank you for the question. In order to replace the axle that holds the wheel you will need to replace the, Rack Adjuster Kit - Left and Right Side,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!

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Question:

When i typed in the model number to my dishwasher on the website, it showed up as unknown. The pieces connecting the top rack to the side rail are broken and the top rack is falling off the track. Which parts can i order to fix this problem?

Alisia for model number KUDS35FXSSA
August 23, 2017
Answer:

Hi Alisia, Thank you for your inquiry. I found your model number on one of our resource sites and the rack adjuster kit - left and right side, part number W10712394, you mentioned in your question to us is what you need to fix the issue. The parts were previously made of plastic so Whirlpool redesigned them and now they are made of metal to make them more durable. I hope this helps. Thank you and have a great day!

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Question:

The plastic pieces that attach the wheels to the rack snapped on both the left and right sides of the upper rack. Is this the part I will need to rectify the problem?

Brandon for model number KUDS30FXSS5
November 20, 2017
Answer:

Hi Brandon, Thank you for the question. yes you will need to replace the Rack Adjuster Kit - Left and Right Side.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Good luck with the repair!

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Question:

Upper rack device that holds roller-wheels to rack have snapped off and I can't figure out what part i should order that attaches the wheels securely to the upper rack and keep the rollers in the upper track; thanks!

Roger for model number KUDS30FXSS9
September 8, 2017
Answer:

Hi Roger, Thank you for your inquiry. This would be the part that you would want for that. The manufacturer redesigned this part so now it comes in a kit with both sides. Good luck with your repair.

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Question:

The roller wheels on my top rack broke and looking for the correct replacement. Looks like I may need part w10712394 but wanted to confirm. Thank you.

Steve for model number KUDS30FXWH4
September 21, 2017
Answer:

Hi Steve, Thank you for the question.In order to replace the top rack rollers you need to replace the Rack Adjuster Kit,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!

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Question:

This is more to confirm what the experts have been reiterating. The new, updated, metal part fits well and is much more robust than the original.Our top and bottom racks had problems with the plastic axles sheering off.The new design uses a solid axle core instead of 3-4 "fingers" holding the wheel on. You will love the update.

Karl for model number KUDS30FXBL1
November 1, 2017
Answer:

Hi Karl, Thank you for the information. It really has been a good update. Glad we were able to help you!

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Question:

I received the parts for the repair and saw that there is no video for the installation but I wondered if there is an updated photo of how the new parts all go together. The photo for the top rack unfortunately shows the older version of the parts.

Michael for model number KUDS35FXSSA
March 6, 2018
Answer:

Hi Michael, Thank you for the question. Sadly we do not have a video that shows how to put the rack adjuster kit together. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps.

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Question:

I need new rollers and guide for the top rack. Is this the part that i need?

Wayne for model number KUDS30FXBL5
October 31, 2017
Answer:

Hi Wayne, Thank you for your question. Yes this would be an updated kit for your appliance. It will replace both rack adjusters on your rack. Good luck with your repair.

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Question:

The top rack keeps falling off the track. It appears the rollers have broken off. What part do i need to fix? Ps10064063?

Bret for model number KUDS30IXSS4
November 28, 2017
Answer:

Hello Bret, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10064063,This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design.The kit will include the wheels. Hope this helps!

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Question:

The tabs that hold the wheels in place on the upper rack are no longer in place. Do i need the whole upper rack assembly or a more specific part?

John for model number KUDS30IXSS9
November 27, 2017
Answer:

Hi John, Thank you for your question. It sounds like you would just need to replace this rack adjuster kit. It is an updated kit by the manufacturer and will be different from the previous plastic version. I hope that helps. Good luck with your repair.

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Question:

My upper rack is not as described. It appears to be the same as kude20Ixss6. The plastic wheels and axles have failed therefore the rack falls off the track. Is it possible to replace since there must a crossover?

Steve for model number kude20Ixss8
July 26, 2017
Answer:

Hi Steve, Thank you for contacting us. I am showing the model numbers kude20Ixss8 and kude20Ixss6 have the wheels as part of the rack adjuster kit part number PS10064063. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand and all of the parts needed to replace all of the parts on both sides. This kit will look different from the parts you have now but will still work on your appliance. Hope this helps !

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Question:

I am resending my original question because I did not describe the problem fully, and you instructed me to purchase the incorrect part (not your fault!). The plastic tab that connects to the front left track wheel on the upper rack has broken off and the rack is sagging. What part do I need to order. Thank you!

Jim for model number KUDS30IXBT8
November 29, 2017
Answer:

Hi Jim, Thank you for the question.The tab that connects the wheel is only sold as part of the Rack Adjuster Kit. The individual parts to the adjuster are not sold sepratly. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!

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Question:

One of the wheels on the upper repack fell off. I’m pretty certain that the rack adjuster is the part i need to fix it. My question is - i am. Not very handy. Will i be be able to install this myself?

Cathie for model number 665.13042K113
December 21, 2017
Answer:

Hi Cathie, Thank you for your question. Yes, if one of the wheels has broken off of the upper rack, then you will need the rack adjuster kit. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 grey adjuster covers, and 2 grey adjuster housings. You should be able to install the rack adjuster kit yourself. Instructions will also be included in the kit to tell you how to install it. I hope this helps. Thank you and have a great day!

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Question:

Top rack issues; 1) one of the plastic round "holders/sliders" broke. There are 2 of these on each top rail. 2) the plastic "adjusters" mounted on the basket have 3 of the 4 pieces that stick out from the plastic body are broken off. I looked at the parts list, but the shown parts do not look like the ones i haveany suggestions or help would be appreciated. Thanks - es

JESSE for model number KUDS30FXBL4
March 1, 2018
Answer:

Hello Jesse, thank you for your question. The upper rack wheels and adjusters have been changed from the original. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. The part you will want to order is Rack Adjuster Kit - Left and Right Side Part Number: PS10064063. Good luck with your repair!

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Question:

We got the top rack part (adjuster kit) but there were no instructions on installation.The package did not include any instructions at all not even pictures. KitchenAid dishwasher part number w10712394. The on line instructions llink sent me only to questions and answers from customers 47 pages worth. Not helpful. Please send me instructions

Fred
March 2, 2018
Answer:

Helllo Fred. Sadly we do not have a video that shows how to put the rack adjuster kit together. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!

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Question:

The wheels on the top rack broke on the left side. Will part number ps10064063 take care of my problem? And does it include the wheels? Also, do I need to replace both the right and left side at the same time?

Fred for model number KUDS30IXBL1
February 26, 2018
Answer:

Hi Fred, thank you for the question. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design so both sides will need to be replaced. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings and the wheels, Everything you need to replace the adjuster assemblies on both sides of the rack. Hope this helps!

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Question:

The adjuster part that holds the top rack in a higher position broke on the left side. I think the kit will address that, but is there an individual part that i can order instead of the whole kit? Right side is fine, wheel track is fine - just the center housing part that is the issue.

Heather for model number WDF760SADB2
January 27, 2018
Answer:

Hello Heather, Thanks for your question. We checked with model WDF760SADB2 as model WDF60SADB2 did not show any results. The rack adjuster kit listed is not compatible with your model; rather than that, the adjuster piece on its own is the left-side adjuster central housing which is is part number PS11727929. I hope this helps.

Related Parts: ADJUSTER
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Question:

It seems my right positioner is missing from my top rack causing it to fall down on the right side. Do i need to buy the entire rack adjuster kit and the positioner piece or just one or the other.

Julie for model number 66513269k113
February 9, 2018
Answer:

Hi Julie, Thank you for the question.Unfortunately the original parts have been discontinued and the manufacture has replaced them with the kit with updated more durable parts. Hope this helps!

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Question:

I should have asked this the first time. Above is my model #, sill this rack adjuster fit mine and if not, which should i order? Thanks

Jim for model number 66513229n410
January 2, 2018
Answer:

Hi Jim, Thank you for your question. Based on the model number you provided, the correct part number for the rack adjuster kit is PS10065979. I hope this helps. Thank you and have a great day!

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Question:

The upper rack wheel tabs are broken and the rack falls out if pulled out too far. Is part number w10712394 the correct part to replace the broken wheel tabs?

James for model number KUDS301XBL1
January 9, 2018
Answer:

Hello James, Thank you for your inquiry. Yes, this is the part to replace the wheel tabs, I would also make sure that the front cap on the track is not loose or broken as well. Hope this helps!

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Question:

On the top rack, the part that inserts into the wheels is breaking. I can snap out back in but with part of it broken it keeps coming out. Can you replace just the part that snaps into the wheel

Tamara for model number KUDS30IXBL1
January 31, 2018
Answer:

Hi Tamara, Thank you for the question. The parts to the wheel are not sold separately from the Rack Adjuster Kit, so the kit will need to be replaced. Hope this helps!

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Question:

Which of these is the left side? Or should i replace both sides?

Joe Tully for model number W10350375 or W10350376
December 30, 2017
Answer:

Hello Joe, Thank you for your inquiry. Since the kit comes with both sides, you can replace both. Hope this helps!

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Question:

The top rack of my dishwasher does not travel correctly on its track. Look like the catch for the wheels are broken on the left and right side. What replacement parts do I need to fix this? Thanks

Praveen for model number KUDE40FXSS1
August 3, 2017
Answer:

Hi Praveen, Thank you for the great question.You would need to replace the Rack Adjuster,part number PS10064063. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!

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Question:

Are the wheels a separate part? The wheels snapped off of the rack adjuster

Glenn for model number kude40fxsso
November 28, 2017
Answer:

Hi Glenn, Thank you for your inquiry. The wheels are included in the kit. I hope this helps. Thank you and have a great day!

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Question:

Does this part number include the wheels?

Siobhan for model number Kuds301xbl1
October 16, 2017
Answer:

Hello Siobhan, thank you for contacting us. This kit comes with 2 adjuster assemblies (wheels included), 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!

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Question:

The part that connects the top rack to the side rail broke on the left side. The white plastic wheel is still in tact, but the piece that connects it to the rack broke off. Can you tell me which replacement part to buy? When I try to use the model finder, it's not pulling up my model number.

Trish for model number 66513263k113
November 9, 2017
Answer:

Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979.This is a kit that includes all parts required to make up 2 rack adjusters (right and left) and 2 adjuster actuators (right and left). The kit has been remodeled by the manufacture to a more durable design. Hope this helps!

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Question:

Can i order several of item 13? My issue is that 4 fell off and need to be replaced to keep the racks in place.

Penny
October 3, 2017
Answer:

Hi Penny, Thank you for your inquiry. The rack adjusters are made of metal now and not plastic to make them more durable. So you should be fine with just ordering the kit. I hope this helps. Thank you and have a great day!

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Question:

I think that I found what I need but had to put in the part number. Could you tell me from the diagram what numbers the kit includes. I need number 4 but also could use part 5 and 6. It says the kit includes a left and right but also 2 of this and 2 of that which I don't know what this or that is!!

Kenneth for model number 665130445110
September 25, 2017
Answer:

Hi Kenneth, Thank you for the question,This kit includes ALL of the parts needed to replace the left and right-side rack adjusters. Hope this helps!

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Question:

I received a rack adjuster kit #ps10064063. A tab on one of the adjuster housings is missing or broken. How can get just this one part of the housing kit?

Dave for model number KUDS30IXBL0
October 25, 2017
Answer:

Hi Dave, Thank you for your inquiry. In this situation we do a refund and a reorder. Before we can set up a return for you we would need to to know if there was any damage to the packaging the part came in. If so we require a photo of the package and the kit. We will also require the model and serial numbers from your dishwasher to process your refund. I hope this helps. Thank you and have a great day!

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Question:

Is this part match to my model?

Terry for model number KUDS30IXBL0
October 6, 2017
Answer:

Hi Terry, Thank you for your question. Yes, this is an updated kit for your appliance. The manufacturer has stopped making your rack adjusters out of plastic and have started to make them out of metal. This kit includes both your right and left side so that you can replace both at the same time. Good luck with your repair.

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Question:

Part number w10350374 adj. Arm broke and needs replacement. I can not find the exact replacement for the left hand assembly. It looks exactly like item #4 on the upper latch and track parts diagram. Can you please confirm that rack adjuster kit - left and right side, part number w10712394 is the correct replacement kit for my dishwasher?

dENNIS for model number KUDS30FXBL5
October 2, 2017
Answer:

Hello Dennis, thank you for contacting us. Yes, this is the correct part for your model. The manufacturer has upgraded the design with reinforced stainless steel and stronger plastics. Good luck with the repair!

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Question:

Are you kidding sending this kit out with no instructions? The diagram on your site does not match this part. Took longer than needed to install.

Karl for model number w10712394 adjuster kit
March 22, 2018
Answer:

Hi Karl, Thank you for your question. Please accept our apologies that the directions were not included with the rack adjuster kit. There is a video on our website that you can reference on how to assemble and install the rack adjuster. The dishwasher in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Question:

I just got a bunch of parts that i ordered with order number 1368043. I have done these repairs before but all the parts were the same so i could disassemble and reassemble without instructions. These parts have changed. I need instructions. How do i get them?

Tod for model number KUDS30IXSS2
April 4, 2018
Answer:

Hi Tod, Thank you for your question. There is a video on our website that you can reference on how to install the rack adjuster kit. The dishwasher in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Question:

Where are the instructions on how to put this together? You sent me parts only!!!

Dawn for model number W10712394
April 4, 2018
Answer:

Hi Dawn, Thank you for your question. There is a video on our website that you can reference on how to install the rack adjuster kit. The dishwasher in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Question:

The wheels on the upper rack are plastic and have broken off. Your replacement part shows that the upgrade kit is partially made of metal but the question is, is the rollers also made of metal or are they plastic and are still susceptible of braking as well?

Delven for model number 644.15693k212
April 17, 2018
Answer:

Hello Delven, thank you for your question. The wheels for the newly upgraded adjusters for this appliance. The rack adjusters have been redesigned by Whirlpool so they are made of metal instead of plastic to make them more durable. This redesign has been a big success so you shouldn't have any issues with breakage. However, there is a 1 year warranty on the kit and all parts in the kit. So if something breaks you just contact us and we handle everything! I hope this helps!

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Question:

For those who had some difficulty figuring out how to dismantle the old adjuster and install the new i found this video which was very helpful: Https://www.Google.Com/search?Q=how+to+replace+upper+dishwasher+rack+adjusters+on+KitchenAid&oq=how+to+replace+upper+dishwasher+rack+adjusters+on+KitchenAid+&aqs=chrome..69i57.33599j1j7&sourceid=chrome&ie=utf 8#kpvalbx=1

Tom
April 23, 2018
Answer:

Hi Tom, Thank you for your question and for providing us with this information. We also have some information you may reference. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. If you find that this information does not help, there is a video on our website that you may reference on how to install it. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day! I hope this helps. Thank you and have a great day!

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Question:

I need to fix my dishwasher’s upper rack. Besides being rusted, the top rack keeps falling out. The parts that fit in the rollers have broken off so instead of sliding the rack out, it falls off the track.

Maria for model number KUDK03ITBS3
April 23, 2018
Answer:

Hi Maria, Thank you for your question. You would need to replace this part, your rack adjuster kit. Here is a video that should show you how to install the new kit: https://youtu.be/pZO1rcMwKBc . I hope that helps. Good luck with your repair.

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Question:

I believe this is the part i need. However, if not, can i return it and how?

Jim
December 31, 2017
Answer:

Hello Jim, Thank you for your inquiry. We have a 30 day return policy, you would contact us to set up return and we would send return instructions. Hope this helps! https://www.partselect.com/Thirty-Day-Returns.htm#

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Question:

Hi, i just received the replacement parts but with no installation instructions. Your posted instructions show no blowups or diagrams that pertain to the replacement parts kit i have. Can you direct or email the installation instructions. Thanks, joe

Joe for model number kuds35fxss1
April 26, 2018
Answer:

Hello Joe, thank you for your question. Unfortunately, we do not have an installation video for this particular part. However, we do have a video for another rack adjuster kit that is almost exactly the same as this kit. The parts might look slightly different, as well as the appliance that's being worked on, but the general installation will be the same. I hope this helps! https://www.youtube.com/watch?v=pZO1rcMwKBc&t=0s&list=PLD984081941E1E8CD&index=223

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Question:

I just replaced the upper rack adjuster on my kithchenaid dishwasher with Whirlpool part w10712394. This replacement part looks better than the original and that's good. My question concerns the wheels that run along the upper track. They are still made of plastic and will probably break on time. It looks however that the wheels can be removed from the adjuster assembly and replaced separately. Is this True? If so what is the part number for just the wheels?

Mike
August 3, 2018
Answer:

Hello Mike, Thank you for the question. Unfortunately KitchenAid has yet to make just the replacement wheels on their own, just as the kit. We do offer a 1 year warranty, so if they break within the year give us a call! Hope this helps!

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My dishwasher is a kitchen aid will the part #ps10064063 work on ours.

Glenda for model number Kuds301xBL8
August 8, 2018
Answer:

Hi Glenda, Thank you for your question. Yes, the rack adjuster kit, part number PS10064063, is listed under your model number and it is designed to work with your dishwasher. Whirlpool has redesigned the rack adjusters for their dishwashers after complaints that they were breaking, so they are now made of metal to make them more durable. So you will need to replace both sides and the kit comes with parts for the both the left and right sides. I hope this helps. Thank you and have a great day!

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Question:

The ball bearings are falling out on the upper rack to allow the rack to slide. Which part should i buy to replace?

john for model number kude50cxsso
August 8, 2018
Answer:

Hello John, thank you for your question. If the ball bearings you're referring to are part of the wheels of the RACK itself, you will want to order the Rack Adjuster Kit - Left and Right Side part number W10712394. This would include all the parts for the wheel assembly on the left AND right side of the rack. If the problem is the TRACK that the unit slides in and out on, that is mounted to the inside of the dishwasher itself, you will want to order the Dishrack Track - Left Side part number W11048934 or the Drawer Track - Right side part number WPW10195623. Good luck with your repair!

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I ordered the parts replacement kit for my dishwasher. The parts are different than the original. From the q&a that I read this solution has been re-manufactured.Unfortunately, I did not receive any installation instructions. Can you please send the instructions?

Scott for model number KUDS30IXWH8
April 23, 2018
Answer:

Hi Scott,Thank you for the question. Here is a link to a video on how to install the rack adjuster kit. Hope this helps! https://www.youtube.com/watch?v=pZO1rcMwKBc

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Question:

I received my new parts for my dishwasher that were upgrade parts. Did not receive instructions on how to assemble them

Mike
April 13, 2018
Answer:

Hi Mike, Thank you for your question. We do have and installation video for the parts: https://youtu.be/pZO1rcMwKBc . I hope that helps. Good luck with your repair.

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Question:

Will this work on model #66513943k014 Kenmore elite dishwasher? Our only problem is a broken wheel on the slide assembly, but i can't seem to find just that little part.

ray for model number #66513943K014 KENMORE ELITE
March 25, 2018
Answer:

Hello Ray, Thank you for your inquiry. Yes, this part will fit your model. The wheels for the rack only come as part of this kit for the upper rack. Hope this helps!

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Question:

Will this part ps10064063, manf part w10712394 work for my model

Joyce for model number KUDS35FXSS8
14 days ago
Answer:

Hi Joyce, Thank you for your question. Yes, this rack adjuster kit will work on your dishwasher. I hope this helps. Thank you and have a great day!

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Question:

New upper adjustable kit w10712394. Put together and tried to put in and the new rollers are larger than the old ones. It is very irritating to put together and then find the rollers are different what item number do i need for the rollers and slide and supports. Will the old screws holes match up with the new slide support screws?

Warren for model number KUDS30IXWH4
April 11, 2018
Answer:

Hi Warren, Thank you for your question. The rack adjusters have been redesigned by Whirlpool so they are made of metal instead of plastic to make them more durable. There is a video on our website that you can reference on how to install the rack adjuster kit. The dishwasher in the video may not show exactly like the one you have, but it will give you a general idea on how to install the part. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Will this kit fit my whrilpool dish washer

william for model number WDT720PADM0
March 6, 2018
Answer:

Hello William, thank you for your question. Unfortunately, the Rack Adjuster Kit - Left and Right Side W10712394 is not compatible with your unit. The upper rack has two sets of rollers on either side of the upper rack, that holds it into the track. The part number for the upper rack wheels is WPW10671907. I hope this helps!

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Question:

This side by side cools but is not cold enough to keep freezer as it should be, and the ice maker is not working./

JEAN for model number KSC24C8EYY02
10 days ago
Answer:

Hi Jean, Thank you for your question. If the freezer section is too warm, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the capacitor, the bi-metal defrost thermostat, the fan blade and the evaporator fan motor. I hope this helps. Thank you and have a great day!

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Question:

Does this kit fit my model

Carlos for model number 665.1322N412
15 days ago
Answer:

Hello Carlos, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS10065979. Thank you for your inquiry, good luck with this repair!

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Question:

How will these parts go together i need a instruction sheet to assemble these parts

roger for model number W10712394
22 days ago
Answer:

Hi Roger, Thank you for your question. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. If you find that this information does not help, there is a video on our website that you may reference on how to install it. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Did not receive installation instructions with parts kit

Eric for model number 665.13043K116
22 days ago
Answer:

Hi Eric, Thank you for your question. Here is some information you may reference on how to install the rack adjusters. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. If you find that this information does not help, there is a video on our website that you may reference on how to install it. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Question:

Does this part replace this? Thanks...

Cynthia Newton for model number KA Part #W10350376/W10350375
29 days ago
Answer:

Hello Cynthia, thank you for your question. Yes, the adjuster kit does replace the individual part numbers you provided. Good luck with your repair!

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Question:

Upper rack has attachments that had a protruding connection that fits into a circular roller that fit in track along sides of the dishwasher. Two on each side. Three of them broke or snapped off.

Jim for model number KCUDS35FXSS9
November 9, 2018
Answer:

Hello Jim, thank you for your question. The only way to replace those parts is by ordering the adjuster kit. The manufacturer has redesigned the parts as they were not the best design and failed quite often. The parts you need would come with this kit, and it is recommended all parts be used and replaced for both sides. I hope this helps!

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Where are the instructions that should come with the parts? The new parts for my model do not match the old parts and i only need to replace parts on one side. Cannot figure out how to assemble.

Diane
November 9, 2018
Answer:

Hi Diane, Thank you for your question. Here is some information you may reference on how to install the rack adjusters. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. If you find that this information does not help, there is a video on our website that you may reference on how to install it. You will find the video under part number PS10065979. I hope this helps. Thank you and have a great day!

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Question:

W10082834 was placed on my new replacement adjuster just fine but i positioned metal piece wrong. Can w10082834 be removed without breaking it. If so how

Lisa
May 7, 2018
Answer:

Hi Lisa, Thank you for your question. You should be able to remove the positioner clip without breaking it. If you have any issues, please consult your owner's manual for more information. I hope this helps. Thank you and have a great day!

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Question:

With the new kit, do i remove all the old parts and replace everything? The parts look different than the old ones.

Carola for model number W10712394
March 21, 2018
Answer:

Hi Carola, Thank you for your question. Yes, you will need to remove both the old left and right rack adjusters and replace them with the new ones. Whirlpool now manufactures the adjusters so they are made of metal and not plastic so they are more durable. I hope this helps. Thank you and have a great day!

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Question:

I received part number ps10064063 without instructions. Can you please email a copy. Thank you tyler lancaster

Tyler
March 16, 2018
Answer:

Hi Tyler, Thank you for your question. Unfortunately the manufacturer does not give us copies of their installation instructions. All parts from our company are prepacked from the manufacturer. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. Good luck with your repair.

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Question:

The plastic pieces which hold the wheels onto the upper rack adjustment unit are broken off and the rack no longer will stay connected to the side housing. Is this the part i need?

Conrad for model number KUDE20FXSS4
March 15, 2018
Answer:

Hello Conrad, thank you for your question. Yes, you would need to purchase Rack Adjuster Kit - Left and Right Side Part Number: W10712394. The part has been redesigned and includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. I hope this helps!

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Question:

The upper rack right side wheel came off and plastic snapping prong that holds the wheel is broken. Will this part work? Do i need to order any other part with it to change this?

Kajal for model number KUDE20IXSS2
March 12, 2018
Answer:

Hi Kajal, Thank you for your question. Yes, this would be the correct part for the upper dishrack. I hope this helps. Thank you and have a great day!

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Question:

Is this this kit compatible with my dishwasher? I need to replace this (wpw10546503) but thought i might as well replace everything on both sides.

Pete for model number kude70fxss1
March 6, 2018
Answer:

Hello Pete, thank you for your question. Unfortunately, Rack Adjuster Kit - Left and Right Side W10712394 is not compatible with your model number. I hope this information helps!

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Question:

Looking for upper rack height adjuster for a Kenmore elite dishwasher with the given model #. Like many others mine have snapped and will no longer hold the upper rack. Will this one work?

Chase for model number 66512779K312
March 5, 2018
Answer:

Hi Chase, Thank you for your question. Actually the correct rack adjuster kit for your appliance is the one that I have listed in a link below for you. This is a newly updated kit, so you would need to replace both sides. I hope that helps. Good luck with your repair.

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Question:

Someone really needs to read these instructions out loud to see how easy it is for a person unfamiliar with the product to follow the instructions. Why not a video???!!! why no written instructions!!!??? unacceptable.

Mike
March 1, 2018
Answer:

Hi Mike, Thank you for your question. Sadly we do not have a video that shows how to put the rack adjuster kit together. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!

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Question:

Does this kit fit Whirlpool dishwashers?

Michelle
February 26, 2018
Answer:

Hi Michelle, Thank you for the question. It does fit Whirlpool but not all of them. We will need the model number of the appliance to verify it will work on yours. Hope this helps!

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Question:

I received the redesigned upper rack adjuster, part w10712394. Unfortunately the parts came with no instructions. Can you please send them.

Rich for model number KUDS35FXSS5
February 23, 2018
Answer:

Hi Rich, Thank you for the question. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!

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Question:

Does the new stainless steel version of this part eliminate the need for item numbers 11 and 12 of the upper rack and track parts diagram? I purchased this set to replace my broken plastic parts, but there are no tabs on the reverse side of the wheels for item number 11 to attach to like there was on the plastic version. I have correctly assembled everything in the height adjustment kit, but no longer have 11 and 12 to give it extra support. Is there a different way of installing these that i am missing?

Brian for model number KUDS30IXBL1
February 22, 2018
Answer:

Hi Brian, Thank you for your question. Part numbers 11 and 12 in the diagram are not part of the rack adjuster kit. They are sold separately. The part number listed under your model number for the adjuster clip is PS11750092 and the part number listed under your model number for the positioner is PS11750093. I hope this helps. Thank you and have a great day!

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Question:

Will this work on my model number? Tne piece that connects the wheel to the rack snapped off

Jeanette for model number 66513223N413
February 20, 2018
Answer:

Hello Jeanette, thank you for your question. Per your model information the part that connects the wheel to the rack is part number W10728849. You're appliance does not have a "kit" of all parts available for it. This part, however, is the part that attaches to the rack and has the two wheels that slid into the track on the inside of the dishwasher. I hope this helps!

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Question:

The rollers do not stay on the top rack when pulling it out. What part do I need?

Donna for model number KUDS30IXWH
February 19, 2018
Answer:

Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is either the wheels that are part of the rack adjuster Part Number: PS10064063 or the Track Part Number: PS11750072 the wheels fit into. Only way to know for sure is to look over the parts to see what part is damaged or has wear. Hope this helps!

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Question:

Did not receive install instructions with my dishwasher kit. Can you send these to me via email?

Benjamin for model number Whirlpool 66513293K115
February 15, 2018
Answer:

Hi Benjamin, Thank you for your question. All of the parts we sell are OEM parts that are pre-packed by Whirlpool. Unfortunately we have no way to know if they include the instructions in the package so we do not guarantee them. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. I hope this helps. Thank you and have a great day!

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Question:

I ordered this kit to replace the plastic parts on my rack and it did not come with instructions so I was wondering if I could get some to replace them.

Bobby Sue
February 14, 2018
Answer:

Hi Bobby Sue, Thank you for the question. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. Hope this helps!

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Question:

The gasket on the detergent box has come off and we can't take the top off. How do you remove the top to install the gasket again

karen
February 12, 2018
Answer:

Hi Karen, Thank you for your question. There is a video on our website that you can reference on how to install the detergent dispenser. The dishwasher and detergent dispenser in the video may not show exactly like the ones you have, but it will give you a general idea on how to install the part. You will find the video under part number PS11746408. I hope this helps. Thank you and have a great day!

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Question:

Three wheels have broken off the top rack. The adjuster kit (w10712394) i bought seems to require the removal of 2 ribs in each side. Did i buy the wrong kit?

Donald for model number KUDS30IXSS7
February 10, 2018
Answer:

Hello Donald, Thank you for your inquiry. We do show that this kit is the one that shows as compatible to the model number you supplied. It is a redesigned kit, but the instructions that we have found do not mention about taking any of the side tines off. The new adjustors should just fit into place and be attached with the clips. Hope this helps!

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Question:

I see notes that imply instructions are sent with parts. This us not True. No instructions in my package. On this site, i see lots of comments, but no way yo get to the instructions. Pretty disappointing!

Bill
February 9, 2018
Answer:

Hi Bill, Thank you contacting PartSelect. All of the parts we sell are OEM parts that are pre packed by Whirlpool. Unfortunately we have no way to know if they include the instructions in the package so we do not guarantee them. Here are some instructions on installing the parts that are posted on the site in the Q&A section. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjuster. Note the location of the old adjuster-which should be four tines in, and pry off the stop clips to detach the old adjuster. You should then be able to push the adjuster upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjuster on, then you can pop the inside clip out and take the adjuster off. Align the new adjuster on the rack, and replace the clips to hold the adjuster on. Replace the front and rear support straps above the wheels. Position the adjuster housing by aligning the locking lever in the adjuster slot, then snap the cover on to secure. Hope this helps!

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Question:

There were no install instructions with the replacement parts. The old plastic parts were removed with anticipation of new installation instructions. Do you provide install instructions?

Stanley
February 9, 2018
Answer:

Hi Stanley, Thank you for the question. Align the new adjustor on the rack, and replace the clips to hold the adjustor on. Replace the front and rear support straps above the wheels. Position the adjustor housing by aligning the locking lever in the adjustor slot, then snap the cover on to secure. Hope this helps!

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Question:

The male part holding the wheel at the back of the top right rack has broken off, and the male part on the top left rack will not hold the wheel in place. Do i need part #w107112394 or ps10064063 to replace both side wheels?

Jim for model number KUDS301XBL7
February 3, 2018
Answer:

Hello Jim, Thank you for your inquiry. Yes, this is the part number you would need. Hope this helps!

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Question:

I need instructions to assemble the upper basket replacement parts: W10712394 as no instructions were supplied with the parts. Thank you

P for model number KUDS30IXSS1
February 3, 2018
Answer:

Hello P, Thank you for your inquiry. Remove the older adjusters by inserting a screwdriver into the clips on the adjuster cover and prying them off very carefully. Next, detach the front and rear adjuster support straps from the tines by depressing them, and remove them from the rack adjustor. Note the location of the old adjustor-which should be four tines in, and pry off the stop clips to detach the old adjustor. You should then be able to push the adjustor upwards. The two clips at the back need to be depressed in order to get the piece that holds the adjustor on, then you can pop the inside clip out and take the adjustor off. Align the new adjustor on the rack, and replace the clips to hold the adjustor on. Replace the front and rear support straps above the wheels. Position the adjustor housing by aligning the locking lever in the adjustor slot, then snap the cover on to secure. Hope this helps!

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Question:

The part that holds the slid to the rack is broken. Do I need to purchase the kit or just the plastic piece that connects the roller to the rack? The part I need is w10195840

Wayne for model number KUDS35FXSS5
February 2, 2018
Answer:

Hi Wayne, Thank you for the question. Since the manufacture has discontinued the original rack adjuster and replaced them with this updated kit, the full kit will need to be ordered and replaced.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!

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Question:

We need a replacement rack adjuster kit. Can you please confirm the correct part number to order?

Charlie for model number KUDS30IXWH4
January 27, 2018
Answer:

Hello Charlie, Thanks for your question. The part number for the rack adjuster kit for your model is part number PS10064063. I hope this helps.

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Question:

Ok after reading your sight it appears that the wheels keep falling off given the male part has worn on all for. So i am thinking i need the right and left adjuster part. My model number is kuds301xss9 and the serial is f33918182 what part do i need to order? Thank you.

beverly for model number F33918182
January 23, 2018
Answer:

Hello Beverly, Thank you for your inquiry. This kit contains all the parts to re-attach the wheels. Hope this helps!

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Question:

The rollers in my upper rack are no longer retained on the adjuster. The retaining feature has snapped on three. I believe the kit you show is what i need but the cross reference numbers don't seem to line up. I have located pn w10350375 on my washer but the number you show is w10350376. Am i looking at the correct part? Thank you for your help. John

John for model number kuds30ixbl8
January 17, 2018
Answer:

Hello John, Thank you for your inquiry. The manufacturer has updated part# W10350375 with part # W10712395-Rack Adjuster kit with white wheels and updated part# w10350376 with part# W10712394-which is a similar kit with grey wheels. The one that is coming up under the model number you supplied is part# W10712394, but if your original wheels are white then you may want to order part# W10712395, which should also be compatible. Hope this helps!

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Question:

It appears I need part 4 of the upper rack and track parts for KitchenAid dishwasher model kuds35fxss5. How do I order that specific part?

Frank for model number KUDS35FXSS5
January 15, 2018
Answer:

Hi Frank, Thank you for the question. In order to replace #4 you will need to replace the, Rack Adjuster Kit - Left and Right Side,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!

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Question:

Here is the link to the youtube video about installing the adjustable rack parts for part # w10712394. I found it very useful to remove and install the parts in the kit. Https://www.Youtube.Com/watch?V=otun8eocebw

Jay
January 15, 2018
Answer:

Hi Jay, Thank you for contacting us. We are glad to hear that this video helped you out. The link will be posted on our website when you question to us is posted with the part, so anyone can have access to it. If there is anything that we can do for you in the future, please do not hesitate to contact us. Have a great day!

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Question:

I have just received my adjuster kit (order date 6jan18 / tracking no 6129 9989 0722 0098 2026 / ref 1471 6222 / wpl w10712394) and to my utter dismay . . . No directions of any kind ????? no packing list . . . only a bunch of parts ????? is it possible for ya'll to send me directions regarding 1) how to dismantle the installed (old) adjuster assembly and 2) directions on how to install the new adjuster kit ? e-mail attachment would be great or reference to find the subject instructions on line somewhere would be ok too ???

Richard Manchester for model number KUDS3OIXWH6
January 14, 2018
Answer:

Hello Richard, Thank you for your inquiry. While we do not have an exact video for this part, I have included a link for a similar part to assist you. You should just need a torx head screwdriver and a flat head screwdriver. Hope this helps! https://www.youtube.com/watch?v=7rgOlSzZmfU

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Question:

The top rack of my dishwasher completely snapped off— need replacement parts- will these work with my model? If not, do you know which parts will? Thank you!

Lauren for model number Jdb8200awp1
January 2, 2018
Answer:

Hi Lauren, Thank you for the question. This kit is not listed for your model number sorry. The adjusters for your model number are sold individually, PartSelect Number PS11769781.Hope this helps!

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Question:

Rack wheel clip broken rack keeps falling out i order positioner Part number: ps11750093 is this correct part

Francis for model number KUDE20FBSS0
December 22, 2017
Answer:

Hi Francis, Thank you for your question. If it is your wheel that is broken, you would have to replace your rack adjuster kit. I hope that helps. However if it is only your positioner that is broken, you would only need to replace the positioner. Good luck with your repair.

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Question:

The upper tray disengages from the rollers because the tabs that lock into the rollers are broken. What parts do i need?

jim for model number KUDS30FXPA9
December 20, 2017
Answer:

Hello Jim, Thank you for your inquiry. Yes this would be that part that you would need. Hope this helps!

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Question:

I purchased the adjuster kit. Only one side of my upper rack is broken. Do i have to replace both sides when the original is plastic and the kit has metal as replacement?

Pete for model number KUDS30IXWH8
December 18, 2017
Answer:

Hi Pete, Thank you for your question. I would advise changing both sides. The manufacturer has updated the parts from plastic to metal. However if it does not interfere with the balance on your rack, you may be able to just save the left side until it would need to be replaced. I hope that helps. Good luck with your repair.

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Question:

The left upper rack plastic wheel broke and i think that the part i need is the rack adjuster kit but i want to be sure that the ps10064063 does fit my model as my dishwasher says "Kenmore" and this shows Whirlpool. Can you advise? Thank you!

Julia for model number 665.13262K114
December 10, 2017
Answer:

Hello Julia, Thank you for writing. Whirlpool makes the parts for this model for Kenmore. The correct part number for your model is W10712395 Rack Adjuster Kit - White Wheels. Good Luck with your repair!

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Question:

The wheels on my upper rack are broken and needs replaced.What part number do I need to order?

Lori for model number KUDS30IXBL7
December 4, 2017
Answer:

Hi Lori, Thank you for the question. The wheels for the upper rack are not sold sepratly from the Rack Adjuster Kit,Part Number: PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design.Hope this helps!

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Question:

The plastic tab that connects the front left side of the upper rack has broken.What part # do I need to order.Thank you.

Jim for model number KUDS30IXBT8
November 27, 2017
Answer:

Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11750093. Hope this helps!

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Question:

I need the axle for the rollers on the adjustable top rack. I don't want the whole assembly how can I order just the axle?

Linda for model number KUDS30IXBL4
November 23, 2017
Answer:

Hi Linda, Thank you for the question. The Axel is not replaceable as they are part of the rack adjuster,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Good luck with the repair!

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Question:

The plastic pieces that fit into the rollers on the upper rack broke off. I am trying to decide exactly what to order to replace them

Pat for model number KUDS301XBT9
November 2, 2017
Answer:

Hi Pat, Thank you for your question. This would be the kit that you need to replace those parts. Your manufacturer has updated the rack adjusters and you will have to replace both sides with this kit. Good luck with your repair.

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Question:

Part number w10350376 need to know if this are plastic or not thanks

Cecelia for model number kitchenaid dishwasher
November 1, 2017
Answer:

Hi Cecelia, Thank you for the question. This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left-hand and 1 right-hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!

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Question:

Does the adjuster kit to replace the broken wheels on top rack come with the no. 6 clips?

April
September 25, 2017
Answer:

Hello April, thank you for contacting us. Yes, this kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Good luck with the repair!

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Question:

The upper rack tips way down when pulled out. Looks like it's going to fall out. Also, the bottom rack runs off the track when it's full. What parts do I need?

Virginia for model number mdb8959aws
September 19, 2017
Answer:

Hi Virginia, Thank you for the question. For the rack coming off the track I suggest replacing the front rail stops. They fit into the end of the tracks or rails on the inside wall and they prevent the rollers from coming off the track when the rack is pulled out, Part Number: PS11755805. For the tipping rack it sounds like you need to replace the rack adjusters. I suggest removing the rack and taking a look at each side to see if they are defective or broken. The Left side is Part Number: PS11749126 and the Right side is Part Number: PS11731549. Hope this helps!

Related Parts: Front Track Stop, ADJUSTER
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Question:

The top rack will not roll back and forth smoothly anymore, it is broke. What part number do i need for my model above?

Rhonda for model number KUDS301XBL9
September 18, 2017
Answer:

Hello Rhonda, thank you for contacting us. This would be the correct part number for your model. This is a complete replacement kit that swaps out the plastic adjusters for stainless steel replacements for both sides. Good luck with the repair!

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Question:

This is the model # on the registration card (see above), however when i enter this # in the model # box, your system is not finding it. I need to replace the left side rack adjuster.

James for model number KDFE104DSS1
September 6, 2017
Answer:

Hello James, thank you for contacting us. The rack adjuster for your model would be part PS11756150. Good luck with the repair!

Related Parts: Rack Adjuster
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Question:

Are instructions sent with this part?

Cosette Dulmaine
August 25, 2017
Answer:

Hello Cosette, thank you for contacting us. Yes, instructions are sent with this part. Good luck with the repair!

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 109 reviews What's this?
1-15 of 109
814 of 1097 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
Paul from Encinitas, CA
Replace rack adjusters - wheel were broken
Replacement was pretty easy after figuring out how to unsnap/unlock the old pieces. Tools only used to do a little prying and poking, but really aren't needed. Everything either snaps or slides together. Piece of cake

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622 of 921 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Customer:
Walton from Chittenango, NY
Broken rollers on upper basket
I took the broken basket adjuster off and then attached the new one. It wasn't too difficult, however some removal instructions and re-install instructions( or just a picture supplied) would have been helpful. This isn't an issue for a mechanically inclined person, but would be a challenge for someone that isn't. Thanks.

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443 of 735 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
WILLIAM from Middlesex, VT
Top rack adjuster on left broke. Wheels part of adjuster
Took apart broke piece and disassembled parts. Ordered new main part but used old clips to reassemble. Part arrived swiftly (2 days), put together and works fine. Saved repair bill and house call. Used screwdriver to pry apart main clip that attached adjuster to top of rack. There were 5 clip type pieces in total and analyzed right hand adjuster as model for reassembly.

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59 of 68 people found these instructions helpful
Parts Used:
  • Positioner
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Robert from LAFAYETTE, CA
Top dish rack falling down because wheel restraints broken
The online video we found was really helpful.

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29 of 41 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Customer:
John from URBANDALE, IA
The tabs that held to wheels on the adjuster broke off on 3 of the 4 wheels. The rack would not stay in place when pulled out.
I took a picture of the old assemblies position. Then I removed one side. It was original and held in place by plastic snaps. We followed the instructions on the first side. The metal wheel assembly and the housing have matching channel & grove so the metal fits into the channel on the housing. We accidentally placed the metal wheel assembly in the adjustment housing backwards then could not get it out and broke two small plastic tabs getting it back out. Turns out that was not a fatal error. We had a bit of difficulty determining the exact positioning of the actuator in the housing and how the housing fit to the rack. One has to really look hard at the instructions. !!!A YouTube video would be very nice for this!!! Once we had the positioning then the assembly went together very easily. The two screws went in easily with a ratchet nut driver and star bit. (an adapter is provided for those who don't have the star bit). The second side was incredibly easy since I knew exactly how to put it together the second time. First side: 20-25 min. Second side 5 min.

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18 of 29 people found these instructions helpful
Parts Used:
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Customer:
Jerry from MOUNT AIRY, MD
Wheels broke, wheel axels disolved, other parts broken
Removed and trashed unnecessary extra "stuff" originally provided in top rack by KitchenAid. Followed installation instructions contained with parts. Pictures were poor but usable after studying them. Thanks to whoever developed the replacement instructions - would have been near-impossible without them. Customer service was efficient, polite, helpful, accurate and more than I could have asked. Thank you all

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10 of 12 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
Cara from KENSINGTON, CA
Broken wheel on upper rack slider assembly
The left side took 20 minutes the right side took 3 minutes. The instructions do not describe how to remove the old assembly but rather just assume you have already done it. It takes one minute to see how the six parts fit together and then you just have to begin disassembling the easiest piece. The final cover removal required a flat head to pry apart two pieces held together in a pressure fit with round tabs locking them in. I was worried about breaking a piece in case the new parts didn't fit properly and I would have to reinstall the old pieces temporarily but you just have to keep the faith and open it up for final removal. Installing the new parts was simple however it would be nice if the images on the instructions were of better quality. The result was perfect and the kit feels more robust than the original parts. There is nothing here an average person can't do with a screwdriver and a little patience.

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8 of 9 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Customer:
Thomas from FLOWER MOUND, TX
No problems
Removed old parts by breaking them with a screwdriver. Insert thr stainless slide. As shown by twisting thought through wire rack the rest is easy.

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8 of 9 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Kat from MADISON, WI
Instructions were a little skimpy
Dish rack adjuster kit W10712394: I am a fully inexperienced and non-mechanical mom who needed her dishwasher during this holiday season! It took me a little longer and seemed a little harder than the description said it would - but not by much. The dishwasher is now better than it was when we bought it. Tip 1 - The original mechanism had no screws. The replacement kit does. The kit comes with a special screw that you will need in order to use a phillips screwdriver. It would have been helpful to know that before I tried to screw the screws in and stripped the first one because none of my screwdrivers fit. 2- Instructions aren't clear and photos are a little distorted (2D rather than 3D) for a novice. I wish I'd known this request for installation instructions was coming before I finished the project so I could have taken pictures. Tip - Take pictures to submit for installation instructions for others to appreciate. Would be nice to have some kind of perk to motivate people to do the work of clarifying instructions and submitting pictures. 3 - The part that locks the sliding mechanism into place is a little tricky. That step in the instructions needs some attention. I don't know how to clarify it further but other than the problem with the screws, this is the part that consumed time that an experienced dishwasher repair person might have breezed through.

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9 of 13 people found these instructions helpful
Parts Used:
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Rafael from LIVINGSTON, NJ
Top basket- wheels kept coming off
Removed old tracks. Note instructions do not tell you to remove the back stops one each side.... let alone how. Installing new track is really easy. Place the old lock on the track. Strange they don't arrive with a new lock, it is just a plastic insert and must be cheap. The only tricky part is replacing the rack wheels and height adjuster. If the instructions and particularly the pictures in these, were better it would all have been a breeze. Really worth the effort though!

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7 of 8 people found these instructions helpful
Parts Used:
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Customer:
Dianne from FALLON, NV
Wheels were broken off the original upper rack assembly.
My husband and I are both very mechanical but found this repair confusing and difficult. No instructions on how to remove old parts and when I called service department was told parts had come from the manufacturer and they had no idea. Like a puzzle in reverse we finally were able to get the old parts off. The instructions for installing the new parts were confusing and the pictures blurred and not much help. I suspect they were poor photocopies from a service manual. That said, once we figured out how to install the first side the other side went smoothly and the repair was successful. The replacement parts are of substantially better quality (stainless steel) than the original plastic ones.

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6 of 6 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Customer:
Kate from LIVONIA, NY
Wheels broken, top rack kept falling off
First, this replacement kit seems to be of much better quality than the factory original. I was able to remove the old adjuster from the top rack with my hands - did break a little more in the process, but as this was destined for the garbage anyway, I wasn't delicate about it. The new adjuster kit snapped together easily with clear instructions and pictures in a matter of minutes, even with a 1, 3, and 5 year old "helping." Last step requires a screwdriver. I only replaced one side, for now, and it took longer to get the old adjuster off than it did to install new. Done in under ten minutes start to finish and works perfectly!

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6 of 7 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Customer:
Brandon from DES MOINES, NM
Replace rack adjuster kit
This kit is not very easy to install. There are no photos to show you how to un-install the broken pieces. Our replacement kit was missing the screws, too, so I'm not happy with the replacement kit. We had to use some zip ties to maybe keep the new parts in place until I can get the correct replacement screws. It would be better if I could have ordered a rack with the side kit already installed. That would be the best for me.

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5 of 6 people found these instructions helpful
Parts Used:
  • Positioner
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Customer:
Robert R from FOLSOM, CA
Roller mount broke rack adjuster
Took half hour to take off old Adjuster just trying to figure which things pop off putting on new one side 10 minute at the most

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8 of 15 people found these instructions helpful
Parts Used:
  • Rack Adjuster Kit - Left and Right Side
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Customer:
Linda from GRANT, AL
Guide wheels broke off
Pulled upper tray out. Removed old adjusters and replaced with new. The pictures in the installation instructions were bad (blurry and hard to distinguish). Had problems with the first side button. Put it in before installing the wheel base on the second side. Went much easier that way. You did need a star tip for the screws.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS10064063
Manufacturer Part Number: W10712394
Brand
Model Number
Description
Kenmore
662.13293K112
Dishwasher - Kenmore Dishwasher Model 662.13293K112 (66213293K112, 662 13293K112) Parts
Kenmore
665.13942K014
Dishwasher - Kenmore Dishwasher Model 665.13942K014 (66513942K014, 665 13942K014) Parts
Kenmore
665.13942K015
Dishwasher - Kenmore Dishwasher Model 665.13942K015 (66513942K015, 665 13942K015) Parts
Kenmore
665.13943K014
Dishwasher - Kenmore Dishwasher Model 665.13943K014 (66513943K014, 665 13943K014) Parts
Kenmore
665.13943K015
Dishwasher - Kenmore Dishwasher Model 665.13943K015 (66513943K015, 665 13943K015) Parts
Kenmore
665.13944K014
Dishwasher - Kenmore Dishwasher Model 665.13944K014 (66513944K014, 665 13944K014) Parts
Kenmore
665.13944K015
Dishwasher - Kenmore Dishwasher Model 665.13944K015 (66513944K015, 665 13944K015) Parts
Kenmore
665.13949K014
Dishwasher - Kenmore Dishwasher Model 665.13949K014 (66513949K014, 665 13949K014) Parts
Kenmore
665.13962K014
Dishwasher - Kenmore Dishwasher Model 665.13962K014 (66513962K014, 665 13962K014) Parts
Kenmore
665.13964K014
Dishwasher - Kenmore Dishwasher Model 665.13964K014 (66513964K014, 665 13964K014) Parts
Kenmore
665.13969K014
Dishwasher - Kenmore Dishwasher Model 665.13969K014 (66513969K014, 665 13969K014) Parts
Kenmore
665.14043K010
Dishwasher - Kenmore Dishwasher Model 665.14043K010 (66514043K010, 665 14043K010) Parts
Kenmore
665.14043K014
Dishwasher - Kenmore Dishwasher Model 665.14043K014 (66514043K014, 665 14043K014) Parts
Kenmore
66513042K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K111
Dishwasher
Kenmore
66513042K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K115
Dishwasher - DISHWASHER
Kenmore
66513042K116
Dishwasher - DISHWASHER
Kenmore
66513043K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K111
Dishwasher
Kenmore
66513043K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K115
Dishwasher - DISHWASHER
Kenmore
66513043K116
Dishwasher - DISHWASHER
Kenmore
66513044K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513044K111
Dishwasher
Kenmore
66513044K112
Dishwasher - UNDERCOUNTER DISHWASHER