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Doris
January 7, 2018
Not cooling or freezing. Front panel not working. If i put a glass for ice all lights on door light up with beeping. If i touch one button all of them light up... lights inside ok.
For model number whirlpool gi5fsaxvy-ss
Hello Doris, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: thermistor, defrost thermostat, defrost heater, evaporator fan motor, the condenser fan motor, and the electronic control board. Hope this helps!
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Robert
December 14, 2024
The front panel only has some buttons working. I can change the temperature on the freezer but not the fridge. Door alarm and lock out also work. Cannot change from ice to water?
For model number GI5FSAXVY02
Hi Robert,
Thank you for your question. If the buttons on the display are not working, then the electronic control board will need to be replaced. The part number for the electronic control board is PS10060178. We hope this helps!
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LARRY
December 30, 2019
When i activate either the water or ice dispenser, it keeps dispensing and won't shut off. What do i need to replace?
For model number gi0fsaxvy011
Hello LARRY and thank you for writing.
If water or ice continuously dispense, the dispenser lever or switch may be stuck in the "pushed in" position or it might need to be replaced. Being stuck is generally caused by residue build-up on the dispenser. check it and if there is no debris holding it in, you might have to replace the dispenser unit. We hope this helps. Please contact us anytime if you require further assistance.
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William
February 3, 2020
My refrigerator outside panel has a mind of it's own. It started opening and closing the ice release flap. The lights on the panel turn off and on. I pulled the plug to the board to stop it. What part do i need to replace?
For model number GI5FSAXVY00
Hello William,
Thank you for your question. Our sources suggest replacing the electronic control under part PS10060178 for your model to fix the control panel and flappers issues. We hope this helps.
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John
February 21, 2024
the water dispenser will not shut off unless I press the ice maker next to it. where can i find the water switch to either clean it or replace it place. thank you
For model number GI5FSAXVY02
Hello John, thank you for the great question. We have concluded that the issue is with the dispenser control board, part number PS10060178. We would recommend replacing it to fix the issue. Glad to be of help!
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TUAN
February 8, 2019
Does this board ps10060178 fit my model # gi5fsaxvy02, s/n: Ky4354892
For model number GI5FSAXVY02
Hello Tuan, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS10060178. Thank you for your inquiry, good luck with this repair!
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