This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles. You will need to access the bottom of the washer for this repair. It is easiest to if you disconnect your washer from both the water and power source, and lay it on its back. The clutch assembly contains 6 parts, and all are included with the kit. It is also important to change out the entire assembly, rather than individual pieces.
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Troubleshooting
This part fixes the following symptoms:
Will not agitate | Spins slowly | Will not drain | Spinning Issues
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113 questions answered by our experts.
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Chris
January 13, 2018
My washer is making a load noise like a bad bearing in spin cycle. It will also make a noise with the tub empty when its spun by hand. Could this be the clutch or possibly the bearing in the gear case. Thanks
For model number MVWX700XW1
Hi Chris,
Thank you for your question. It looks like most of the time when you are having that sort of issue, the clutch and the gearcase are the parts that are most likely causing it. It sounds like it is just a wear and tear issue so you should be able to see if any of your parts there have simply just worn down. I hope that helps. Good luck with your repair.
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Patrick
February 28, 2019
Washer spins and drains but will not agitate in wash mode?
For model number mvwc565fw0 maytag
Hello Patrick, Thank you for contacting us. I suggest checking the following parts: PS10057144 Washer Drive Pulley, PS11747978 Drive Belt, and PS6012095 Drive Hub Kit. Have a great day!
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Bill
April 17, 2019
I replaced suspension rods and now when my washer is on spin cycle it makes a loud banging noise and jumps and bounces all over the place which part should i inspect for damages
For model number ntw4650yq0
Hello Bill, thank you for your question. We would recommend checking drive block PartSelect Number PS11741977. If the Drive Block is damaged it can cause the tub to be off balance and cause it to shake. Hope this helps, good luck with this repair!
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Evan
February 20, 2018
It goes thru all the cycles and agitates. Once it gets to the rinse, the agitator spins up but the basket starts to spin and can't keep up making a slipping sound. This causes it to wobble and vibrate which shuts down the spin cycle. I did inspect the clutch cam and the teeth are not worn down. Could this really be the clutch cam, belt, or the splutch? I did put in a new actuator with no new result.
For model number MVWC400XW4
Hello Evan, thank you for your question. I would definitely suggest replacing the Clutch W10721967, especially if the actuator was replaced already. You may want to replace the belt as a precaution while your're in there. A worn belt can cause slippage as well. I hope this helps!
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John
December 13, 2017
My machine would start the wash cycle but would not run the spin/drain cycle and would stop - clothes would be wet - we were able to put it on drain/spin for a little while and now it won't do that
For model number MVWC450XW2
Hi John,
Thank you for your question. The first part that I would suggest you check is your lid latch assembly. It sounds like that part has failed and will not let you go into your spin cycle any longer. The other part you would want to check is your shift actuator and then this part, you clutch assembly. I hope that helps. Good luck with your repair.
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Norman
November 30, 2017
The tub will not agitate. But the tub will spin? So is it partselect #ps10057144 what i need to fix this problem?
For model number MVWX655dwo
Hi Norman,
Thank you for your question. The clutch assembly is one part that will fix the issue. There are some parts that you will need to check to see which one is causing the issue. You will need to check the drive belt, the lid latch assembly, the washplate, the shield and the hub. I hope this helps. Thank you and have a great day!
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Jim
August 17, 2017
Washer makes loud whining noise on spin cycle. Also keeps stripping out wash plate splines.
For model number WTW5640XW0
Hello Jim,
Thank you for contacting us.
This generally occurs when the washer has been overloaded. It may also indicate that there is something caught between the wash plate and the tub.
I hope this helps.
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Guy
December 20, 2017
At the end of a wash clothes are rapped around the agitator in a ball ,could this be caused by the clutch brake? If so what part is it. Thank you, guy
For model number WTW4800XQ
Hi Guy,
Thank you for your question. Based on what you described, it does sound like the clutch. The clutch may be rusted and worn and you will need to inspect it to see if it is cause of the clothes wrapping around the agitator. I would also check the agitator directional cogs located at the top of the agitator to see if they have come loose. Sometimes this may cause the issue as well. I hope this helps. Thank you and have a great day!
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Gary
January 18, 2018
Motor will not turn during gentle agitation or low spin test in the manual test mode. It hums. It will spin if i give the belt a little pull when in the agitate test mode. The motor will turn in the agitate and spin tests if i remove the belt. I replaced the capacitor, but still have the same problem. Does this indicate i need a new clutch assembly?
For model number MVWC400XW2
Hi Gary, Thank you for the question.If there is no loud noise like a grinding the clutch should be ok. Your issue sounds like the motor is defective and needs to be replaced. Hope this helps!
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ALFRED
June 24, 2019
Oil/grease splatter or leaking on drive belt causing belt to keep coming off.
For model number MVWX655DW1
Hello Alfred, thank you for your question. If there is oil/grease splatter leaking from the unit you will want to replace the Gearcase Part #: PS11773169. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Part Videos
Replacing your Whirlpool Washer Washer Drive Pulley
Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 14 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
JERRY W. from CARROLLTON, GA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
TERRY from WAUKEE, IA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
4 of 8 peoplefound this instruction helpful.
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tub motor shot
Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!! The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Frank T - August 26, 2022
Verified Purchase
washer drive pulley repair
Customer Service was great, very understanding and helpful with fixing and replacing the broken parts, instructions are great and very helpful making it an easy repair. Parts arrivered really fast. Thank you for your help
★★★★★
★★★★★
RICKEY J - May 29, 2022
Verified Purchase
The parts came on time, and I completed the job.
Was right part, had no problem replacing old parts; I will be using PartSelect in the future.
★★★★★
★★★★★
Robert C - January 18, 2022
Verified Purchase
Worked Like A Charm!
My washer had been leaving clothes soaking wet and making me have to manually run a spin/drain cycle - after some quick research I determined the source of the problem, went on partselect.com, and their exploded view made easy to identify the part I needed. Checkout was simple, and the price was very reasonable. I received the part on time, exactly as described, and had it installed and working perfectly in no time! Thanks partselect.com!!!
★★★★★
★★★★★
Patrick C - January 14, 2022
Verified Purchase
easy repair
easy repair that didn't work
January 17, 2022
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
★★★★★
★★★★★
Michelle M - June 15, 2021
Verified Purchase
Right part with great instructions
Based on the help videos provided, this was an easy repair and our washing machine is working great.
★★★★★
★★★★★
Nate I - November 2, 2020
Verified Purchase
Great part. Easy repair
Same as original
★★★★★
★★★★★
Kaye S - April 23, 2020
Verified Purchase
Easy repair and I received all the parts I needed in one purchase.
The only complaint I have is that I wish the part had come with directions on how to install the part. My brother removed the part I was replacing, along with some other parts that had to be removed in order to replace the broken part. I found several videos on YouTube and after looking thru countless websites I finally found written directions. After that I repaired my washer in about 15 mins. I comprehend written directions better than being shown how to do it thru a video.
★★★★★
★★★★★
Anthony B - April 10, 2020
Verified Purchase
DIY
The part was what I ordered, perfect condition , fast delivery. Machine up and running.Thank you
★★★★★
★★★★★
Peter K - March 23, 2020
Verified Purchase
So easy to change parts out
Packed well and delivered in timely manner
★★★★★
★★★★★
Donald E - August 10, 2019
Verified Purchase
Confident
I have viewed the part I received it looks identical to the pictured item I ordered and viewed in the video how to install it. Good experience.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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