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ZSGB420DME General Electric Refrigerator - Instructions

All Instructions for the ZSGB420DME
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
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Water is not coming from front door dispenser, but ice maker works well
On one severe winter cold night my fridge dispenser door stopped water supply, but ice maker was working. First I disconnected power supply to the fridge then turned off main water supply from the wall to fridge and with wrench set disconnected water supply pipe from wall to fridge while disconnecting the pipe make sure to collect the water from the both end pipes. Then removed the cardboard from the back side of the fridge. I disconnected the blue element (dispenser water) the red element (ice maker). [DOUBLE OUTLET WATER VALVE]. If you would try to pull the pipes white (dispenser water) and black (ice maker) you woudn't succeed because once the the white and black pipes are insereted into the water valve those pipes are clamped tightly in the valve. So I cut off those pipes and removed the old water valve, then I conncected the new water valve first conncected those white and blue elements and inserted the white and black pipes pushed in closed with round plactic caps comes with new one.I reconncected the main water supply pipes from wall to the frige and turned on the water supply from wall and plugged the power supply. First surpisingly I doubted it will work, actullay the water dispnser did'nt work immediately I have to wait 2 to 3 hours of time, in the mean time I checked the pipe connections from the bottom of the front left side door ( if you open the two doors bottom you can see the plastic cover it can be removed by pulling towards and pushing in you can close it back into normal position) which water supply pipe comes through the bottom of the door to water dispenser. I disconnected the connector and pusheed the dispensor several times to flushout any leaky water or air then I reconnected the pipes to the connector. I pushed the dispenser with a cup to dispenser, it started working as it is normally. While I was working my 7 years old son helped me as he always eager to learn and explore things.
Parts Used:
WATER VALVE WITH GUARD
  • BABU from GRAND PRAIRIE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
26 of 31 people found this instruction helpful.
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GE Profile Refrigerator Plug for Water Filter
Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.
Parts Used:
MWF BYPASS
  • Linda from Liberty, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
33 of 53 people found this instruction helpful.
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Received the Temp Sensor but no documentation how to replace it
I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again
Parts Used:
WATER VALVE WITH GUARD Temperature Sensor
  • Stephen from Sebring, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
28 of 41 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Water leaked constantly from water dispenser in door
Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.
Parts Used:
WATER VALVE WITH GUARD
  • John from Dexter, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 24 people found this instruction helpful.
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I had a water leak (undiscovered) from under my refrig
After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.
Parts Used:
WATER VALVE WITH GUARD
  • Daniel from Anderson, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 24 people found this instruction helpful.
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Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
Parts Used:
Evaporator Fan Motor
  • ronald from kissimmee, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 25 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
Light Switch
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 38 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 44 people found this instruction helpful.
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
Parts Used:
MWF BYPASS
  • William from West Union, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 21 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
Parts Used:
Plastic Tubing - 5/16 Inch Union Connector - 5/16 Inch to 5/16 Inch
  • Gregory from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 29 people found this instruction helpful.
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
Parts Used:
Dispenser Door Assembly or Flapper
  • D from ZELLWOOD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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All Instructions for the ZSGB420DME
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