WWA5710SBLAA General Electric Washer - Instructions

Pulled washer away from wall. Observed problem. Ordered belt. Went on vacation. Cut belt in two to remove. Removed flex coupling to pump. Tried to force new belt onto big sheave, but couldn't really access properly. With help, tipped washer onto its front. Then access permitted forcing new belt onto big sheave by turning (only one direction permitted by gear box). Most of time spent cleaning up oil from gearbox which dripped on floor and splattered on back wall. Wonder how long 15 yr old gearbox will last?

There really is not much to explain, the new knob was so simple to replace that my six year old could have done it. No tools were required and it took less than a minute to replace the new knob.

just replaced the old knob

Pulled the old knod off and put the new knob on.

the part fixed all the problems in a cinch

Pull out old, insert new.

I own a vacation rental two hours from my home. Our guests
said that there was water coming out from under the washer.
I called our local handyman Lolo who is very bright. He came
over and looked at the washer and saw that a plastic part was leaking. He got on your website and put the part number in and we had our part within two or three days of ordering it.
I was impressed by your having this older part-maybe 15 year old washer,the fast delivery since we didn't do it by rush order. I also didn't have to hire an expensive repair service company. We are back in business thanks to your quick service and delivery. We will use you again in the future for sure.
Best Regards,
Trish W Haskell
Borrego Springs, CA

I just put the new knob where the old one was and presto it was done. The whole process was much easier than I expected.

I had to tilt the machine to gain access to the screw that holds the yoke bracket in place. Then I removed the one screw that holds the yoke bracket and removed the yoke and it's cushion. I then had to remove the two friction pads from the old yoke and install them on the new yoke. I was able to re-use the old yoke cushion and after re-assembling the yoke and cushion, I installed this assembly with the one screw. Righted the machine and the job was done.

Just put the new knob on the machine.

There was a hose clamp that needed to come off and put back on the new hose, and POOF....back in business again!

Worked Perfectly

Trouble shooting on internet only mentioned worn drive belt as a cause for no spin. No mention of the possibility of a transmission problem burning out the centrifugal clutch. So the drive belt was ordered and when I checked tracking when it was late, I was informed that it was already delivered and signed for by some stranger, jmorris. Later that night I found the package at my door to late to do the repair that night. The next evening the repair was attempted and it was not difficult with the youtube video for guidance. Back together but it did not spin or agitate. On the third run dthrough the procedure I noticed that the clutch was really hot and the notor was not locked. But the big pully would not complete but bart of a revolution and hard stop. The repair was a failure and after the time spent diagnosing the wrong problem with inadiquate trouble shooting on the internet chart and the time ordering and waiting for the second chance delivery. The failed repair delayed to the point that the customer did not have time to do their laundry berore their weekend trip. They will have to get a new machine after waisting so mych time with a less than fully informed repair attempt. The internet trouble shooting help was inadequate. The delivery of the parts was botched using FedEx instead of UPS. At the last minute after hours of involvement it came to light that the machine was history and we were suckered into buying the wrong part and running out of time for the customer to ready their clothes for their trip. I felt so bad of the machine resisting the repair process thaqt I discounted my labor time and told the customer pay me what they felt would be ritght. It was not all part selectt's fault but they had their page in the story.

Yes, we should have done this a long time ago and put off replacing the starter knob and heat adjuster knob. By the time they no longer worked, we called in an expensive repairman. When we realized what the problem was, we thanked him, paid him lots of money and did what we should have all along - replaced the knobs throug partsselect.com instead of using the repairman for another $150.00.

We received the knobs within 3 days (paying for medium fast delivery was worth it) and simply pulled the old problem knobs off and put the other ones on. Simple, no brainer work.

Save yourself expensive repairs and replace those knobs when they start going. Also, when you test the machine, make sure you turn the setting to a time (stupid mistake that most of us do) to make sure that the knobs work properly.

Good luck. A terrific experience with Partselect.com. Would use again in the future and recommend to others.

Installed new knob. No tools required.