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WTW5000DW1 Whirlpool Washer - Overview

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Sections of the WTW5000DW1

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Drive Hub Kit – Part Number: W10528947
Drive Hub Kit
★★★★★
★★★★★
(38)
PartSelect #: PS6012095
Manufacturer #: W10528947
This drive hub kit (part number W10528947VP) is for washers. Drive hub kit W10528947VP connects the spin basket to the spin shaft that spins the basket. The kit may include multiple parts; refer to...
$26.95
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(23)
PartSelect #: PS10057144
Manufacturer #: W10721967
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
$35.95
  In Stock
Washer Drive Belt – Part Number: WPW10006384
Washer Drive Belt
★★★★★
★★★★★
(20)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
The main drive belt is designed to ride on the pulley until the basket gets up to speed.
$26.95
  In Stock
Dryer Screw – Part Number: WP90767
Dryer Screw
★★★★★
★★★★★
(2)
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$7.95
  In Stock
Suspension – Part Number: W11130362
Suspension
★★★★★
★★★★★
(30)
PartSelect #: PS12347546
Manufacturer #: W11130362
This suspension rod kit is a genuine OEM replacement kit that is compatible with various models of washing machine. The kit is responsible for supporting the inner tub of the washing machine and absor...
$81.29
  In Stock
Water Inlet Valve – Part Number: W11210459
Water Inlet Valve
★★★★★
★★★★★
(46)
PartSelect #: PS12349267
Manufacturer #: W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work glove...
$60.34
  In Stock
Door Lock Assembly – Part Number: W11307244
Door Lock Assembly
★★★★★
★★★★★
(29)
PartSelect #: PS12704713
Manufacturer #: W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your wa...
$91.13
  In Stock
Refrigerator Touchup Paint (White) – Part Number: 72017
Refrigerator Touchup Paint (White)
★★★★★
★★★★★
(7)
PartSelect #: PS385132
Manufacturer #: 72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
$11.95
  In Stock
Washer D-Shaped Knob Insert – Part Number: WP8536939
Washer D-Shaped Knob Insert
★★★★★
★★★★★
(2)
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$9.95
  In Stock
Washer Hose Clamp – Part Number: WP285655
Washer Hose Clamp
★★★★★
★★★★★
(2)
PartSelect #: PS11740613
Manufacturer #: WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
$9.95
  In Stock
Washer Lid Hinge Mounting Screw – Part Number: WPW10119828
Washer Lid Hinge Mounting Screw
★★★★★
★★★★★
(2)
PartSelect #: PS11748588
Manufacturer #: WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
$7.95
  In Stock
Washer Affresh Cleaner – Part Number: W10135699
Washer Affresh Cleaner
★★★★★
★★★★★
(2)
PartSelect #: PS1960673
Manufacturer #: W10135699
Introduce your washing machine to the effective deep clean with the Affresh Washing Machine Cleaner by Whirlpool. Designed to remove and prevent unpleasant odors and stubborn residues, this product br...
$19.95
  In Stock

Questions And Answers for WTW5000DW1

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125 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Sandi
February 23, 2020
Washer is making a grinding sound and will not agitate or spin
For model number WTW5000DW1
PartSelect logo
Hello Sandi, thank you for your question. There are a few parts we would recommend checking to determine the issue. They are Drive Hub Kit Part Number: W10528947, Washer Drive Pulley Part Number: W10721967, Shift Actuator - 6 Pin Part Number: W10913953. If those parts are ok, the issue is probably the gearcase and transmission Part Number: W11035751. I hope this helps.

16 people found this helpful.

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Jeff
December 5, 2019
The washer will start and pump in water but will stop after about a minute. It won't continue to the wash cycle. If i open and close the lid the water will start pumping again but stop about 30 seconds to a minute later.
For model number WTW5000DW1
PartSelect logo
Hello Jeff, Thank you for the question. This could be an issue with a defective Door Lock, PartSelect Number PS12704713. This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from starting the cycle. Hope this helps!

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Mary
February 12, 2020
Sensor light blinking off and on can not start a wash. Not draining water in washer.
For model number WTW5000DW1
PartSelect logo
Hi Mary, thank you for your question. When your appliance is not starting there are a few parts that you may want to check, however you could try and do a reset on your machine. Generally how to do that is unplug your appliance for 30 minutes and then plug it back in again. If the issue continues the first part to take a look at would be your door lock: PS12704713. If that part is fine then you may need to take a look at your switches or control board for being the issue. Good luck with your repair.

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PAUL
November 28, 2019
We had a power surge. Unit will not turn on. I there a fuseable link? Does the motor have a reset?
For model number WTW5000DW1
PartSelect logo
Hello Paul, Thank you for the question. Normally this indicates the control board PartSelect Number PS12114296 had shorted out by the surge and may need to be replaced. Hope this helps!

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Stephen
February 7, 2020
Starts to spin or agitate, then stops. Is this the transmission?
For model number WTW5000DW1
PartSelect logo
Hello, Thank you for your question. Here is some information on how to test the parts in the washer to determine if the issue is the agitator or the transmission: https://www.partselect.com/Repair/Washer/Not-Agitating/ . We hope this helps, good luck with this repair.

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Common Symptoms of the WTW5000DW1

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Will not agitate
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Shaking and Moving
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Spinning Issues
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Leaking
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Spins slowly
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Will not drain
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Will Not Start
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Burning smell
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Noisy and Marks Left on Clothes
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No hot or cold water
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Locking Issues
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Lid or door won’t close
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Water Filling Issues
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Cycle Not Advancing
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Draining Issues
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Parts Used:
Washer Drive Belt Washer Drive Pulley
  • Jerry from WALLA WALLA, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
91 of 122 people found this instruction helpful.
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Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
Parts Used:
Drive Hub Kit
  • Allison from RICHFORD, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
56 of 73 people found this instruction helpful.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Parts Used:
Washer Drive Pulley
  • David from BLOOMINGTON, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
52 of 73 people found this instruction helpful.
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