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WM2487HWM LG Washer - Instructions

All Instructions for the WM2487HWM
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water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
Parts Used:
Washing Machine Drain Pump
  • nicole from chicago, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
Tub-to-Pump Drain Hose
  • Rod from Camano Island, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
Parts Used:
Tub-to-Pump Drain Hose
  • Andrew from San Mateo, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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door would not lock
Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.
Parts Used:
Door Lock Assembly
  • Eileen from Allen Park, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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water leaking fromdoor
remove the front part of the machine to get to the door hinge.
Parts Used:
Hinge Assembly
  • Walter from Deland, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Bearings were shot
Took apart the washer and removed bearings and shaft on spider. My advice would be to order the spider and shaft (one piece) hen ordering the bearings, seal, and tub gasket. If the bearings are gone, it is likely the shaft is gone too as mine was.
Parts Used:
Gasket
  • Jean from Tolland, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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The washer kept displaying "tE" error and the machine would stop.
First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.
Parts Used:
Thermistor,NTC
  • William from Edgewood, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Humming, no error code, not spinning
The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.
Parts Used:
SENSOR ASSEMBLY
  • Brian from Camden, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer drum slipped during spin cycle
Opened rear compartment of washer and observed problem with drum shaft slipping inside of plastic motor assembly. The plastic teeth used to secure drum shaft were worn down. The part I needed was sent as an assembly but should have been sent separately for a much lower cost? The new part looked like it was of a sturdier design. All in all I saved hundreds of dollars repairing the washer my self. The woman I spoke to on the phone was really nice and very helpful.
Parts Used:
Rotor Assembly
  • Alan from Elmwood Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Will not start after dorr is closed. Shows Code dE. Door locks properly, two clicking is heard before code shows up.
1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.
Parts Used:
Door Lock Assembly
  • Juan from Anaheim, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
Washing Machine Drain Pump
  • matt from Fuquay Varina, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Noisy Bearings
In order to replace the bearings of a front loader LG Washer you will need to disassemble the entire unit. you should have excellent mechanical skills to tackle this project with necessary tools. Plan on replacing both bearings and rear seal, also plan on replacing the spider and drum seal. The Spider that supports the inner drum will be corroded due in part to seal failure. By the time you are hearing the bearing noise the damage to the spider will have taken place and need replacing. You can watch a few videos on youtube with similar appliances to give you an idea of the project at hand. Once disassembled cleaned and inspected the assembly goes real smooth. The washer now works as good as new and is ready for another 10+ years of service. Doing this project myself has saved me from buying a new one and that savings amounts to over $1000 bucks. LG washers are built to last and you will see that while working on it! Good Luck and do your homework!
Parts Used:
SPIDER Gasket
  • Gary from Pine, AZ
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the WM2487HWM
121 - 135 of 165