WM2077CW LG Washer - Instructions

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

We followed the installation video step by step that was found on another website.

First unplug the machine. Turn the water off to the hoses. Remove the hoses from the machine to make it easier. Remove the screws from the back of the top cover. Pry the front sides with a screwdriver and lift. Standing behind the machine on the left side you’ll see the three solenoids or inlet assembly. Remove the two screws so as to take the inlet assembly out. There are hoses attached to the assembly.

Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth

-Unplug washer
-Turn off water supply
-Pull machine away from wall
-Remove two screws on the back holding the top panel in place
-Slide top panel toward the back and remove
-Unplug electrical conectors to the control panel, remove screws and take out panel.
-Remove lint trap plastic door cover bottom front left and screw holding plastic housing.
-Take housing out.
-Remove screw that is behind plastic panel holding front panel.
-Using spanner, release spring clamp holding gasket to the front panel.
-Remove top screws holding front panel on and take off panel.
-Remove hose clamp and hose at bottom of gasket.
-Release inner spring clamp on gasket to washer drum and take out gasket.
-Install new gasket and spring clap to drum.
-Reverse the order to reassemble.

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

Watched a YouTube video on how to disassemble the washer step by step, replace the bearings, and reassemble the machine. was very helpful.

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

Watched instructional video. Made it easy

Honestly youtube but pretty simple install.

First I watched several videos on YouTube, numerous times. When I started to disassemble the washer, I put the parts I removed on the floor in the work area in the order I removed them. I also took a couple of photos of where wiring and hoses went so I would have a reference the next day (I took parts of two days to complete the repair).When I removed fasteners (screws, etc), I labeled them as to what part they went with, making re-assembly easier and faster. The most difficult part was re-installing the wire retainers on the door bellows (make sure you use some liquid dish detergent as lubricant). The results were great, I have a like "new"washer now.

I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.

bought a position sensor
top load machine when i tipped the machine over i found
the nut and washer on the floor .replaced the sensor and nut
took about half an hour