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WM2016CW LG Washer - Instructions

All Instructions for the WM2016CW
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Lower Balance Weight Broken Concrete Internals
The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.
Parts Used:
Balance Weight
  • David from FLORENCE, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
5 of 6 people found this instruction helpful.
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Drum spring broke
Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.
Parts Used:
Holder
  • Todd from LAKEWOOD, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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The pump filter leaked after cleaning it out. Would work with teflon tape, but wanted to see if a new part would eliminate the need to wrap it every time.
Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!
Parts Used:
Pump Filter
  • Sandra from Livonia, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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None
Took the one off that was leaking and put the other one on
Parts Used:
Inlet Valve Assembly
  • Keineth from DALLAS, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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No power to dishwasher. Confirmed that outlet had power coming out.
Turn off circuit breaker. Turn off water at shutoff valve usually located under sink. Disconnect water line from dishwasher. Disconnect wires for the power feed from cord, Marked corresponding wires upon removal for re-installation. Remove 2 mounting screws that secure dishwasher to counter. Slide dishwasher out from counter and turn upside down. Use a blanket to prevent scratching of surfaces. Locate component on the back portion of the dishwasher. Unplug 2 wiring harnesses. My part was held on by 2 phillip screws. One in front, the other in the back along the leg bracket support. Once removed, reverse the order of removal. The i a You Tube video you can locate fr this removal. They said that you needed to release a clip to get the part out. Mine had a screw holding it on the back side. This difference cause about an extra 1/2 hour before I was able to figure out that there was NO clip that was being shown on the video. After that, The replacement went smoothly and we were having the dishes washed later that day.
Parts Used:
Noise Filter Assembly
  • JOHN from FORT MYERS, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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Washer not pumping out and making ominous noises
Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.
Parts Used:
Washing Machine Drain Pump
  • Ray from RIO RANCHO, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Loud drain pump
Not too bad, had a neighbor help with the project as washer/dryer were stacked. removed dryer from on top out of way. Drained washer, tilted on side to get access from down below. Second person help here. unscrewed drain pump from front, Used pliers to unclamp hoses, disconnect wires to motor (already pulled power from wall) pushed plastic clip holding in unit and pulled out. New unit was factory new, not a knockoff. We took extra time to clean out hoses, especially from the main washer unit, it was a simple unscrew clamp and pull hose down. We sprayed out gunk from hoses and parts going back in. Once new unit was ready, installed back and reconnected hose and power. The clamps were somewhat of a pain with the overall size and angles to get them seated and on correctly. Much easier to take off, but take the time to reinstall correctly. Don’t need water leaking. Motor much quieter now, wife is happy.
Parts Used:
Washing Machine Drain Pump
  • Gary from HOLLAND, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Water pump went out.
Watch the video to repair and follow along
Parts Used:
Washing Machine Drain Pump
  • Greg from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Error Code OE showed drain pump problem
I youtube searched this problem and found a video from partselect. I watched the video, purchased the part, and followed the video instruction step by step to repair the washer. Part with tax and shipping was $52.
Parts Used:
Washing Machine Drain Pump
  • Joshua from DELTA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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replace door locking mechanism
remove 2 screws from top panel - pull top panel back and lift off washer. reach down on front side and remove wire harness that is attached to door lock assembly. remove the 2 screws on front of door lock,remove and replace with new assembly. attach wire harness and then tighten assembly with the 2 screws. replace top of washer panel and tighten with 2 screws.
Parts Used:
Door Lock Assembly
  • Barry from WAUSAU, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Alarms about "Door Open"
Just removed the top cover only. Reached down and unplugged the door switch. Then removed the switch with 2 phillips head screws. Replaced with new switch. Reached down and plugged that new switch in. Problem solved!
Parts Used:
Door Lock Assembly
  • MARY from ANDERSON, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Washer would not operate. It displayed an error code not described in manual
From previous experiences with other washers, i.e., Sears, I decided it was the mother board or the door latch component. Ordered the electronics and then the discovery that LG has an APP for iPhone. Loaded the app, placed the phone next the washer and pushed the button on the washer. The washer "talked" to the iPhone and within 15 seconds it told me there was a problem with the thermistor. Opened the back of the washer and looked under the tub for the thermistor and found the 2 connecting wires were hanging loose. Put the wires back into the thermistor connection and everything was back working.
Parts Used:
Door Lock Assembly
  • Douglas R. from NEGAUNEE, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
3 of 3 people found this instruction helpful.
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washer dicharge water pump
you tube it , not to hard to install
Parts Used:
Washing Machine Drain Pump
  • stephen from FRANKLIN, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Door Lock Switch Replacement
The video from PartSelect showed removing the retaining ring from the rubber washer tub boot to then allow access the door lock located behind the boot for replacement. That ring can sometimes be a real pain to put back on. This can be avoided altogether!

It's much easier to access the door lock switch by removing the two retaining screws on the top cover of the washer found in the back of the machine. Remove the top cover and you can then reach down to remove the wiring connector, unscrew the two phillips screws on the front of the door latch and remove the door lock. Put the new switch on in reverse order; plug in the connector, replace all screws and the top cover, and you are done! This method took than 10 minutes from start to finish.

Please note that the washer should be unplugged from power while working on any electrical component.
Parts Used:
Door Lock Assembly
  • Charles from EATON, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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door lock malfunction
ridiculously easy. removed the door gasket ring clamp. separated the gasket from the face. unscrewed the lock, removed the wire(gently). replaced the wire on the new lock. replaced the lock. replaced door gasket and ring clamp. washed clothes. Note- I had called a repair service and was given a $360 estimate in addition to the $130 dollar service charge. All total- $50 dollar part(with shipping), less than 45 min total time and I'm no mechanic!
Parts Used:
Door Lock Assembly
  • paul from DELAND, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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All Instructions for the WM2016CW
16 - 30 of 121