Models > WGT3300XQ2 > Instructions

WGT3300XQ2 Whirlpool Washer Dryer Combo - Instructions

All Instructions for the WGT3300XQ2
1 - 15 of 1995
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Dryer was working, but no heat.
First I unplugged the dryer, then removed the back panel, this exposed most all of the wiring and I could see the heater coils.
Not knowing what the problem was I started looking at the coils and could not see any broken parts.
So then checked the thermal fuse for continuity I removed the two wires from it with a small pair of needle nose pliers, it was held in place by two screws, once they were removed the fuse came out easily, I checked continuity with a volt meter placing the meter on X1 Ohms and could not get a reading.
I replaced with a new one and put it all back together the way I took it apart.
Then I plugged it in and it worked first time, I now have warm dry clothes.
Parts Used:
Dryer Thermal Fuse
  • ANTHONY from CHESHIRE, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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No movement from Basket & agitator
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
Parts Used:
Direct Drive Motor Coupling
  • Jeff from Wayne, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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door switch was bad
i was able to go on line with your company , find my dryer, order the part and had it the next day. fast , great , service
Parts Used:
Dryer Door Switch
  • pat from lisbon,, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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No heat but would run otherwise
Cleaning the lint out of the whole machine took quite a bit of time--it was everywhere. Underneath the lint trap was a collection that ultimately ruined the thermal fuse where it restricted the air flow considerably.

Ascertaining the problem was the most time consuming part.

The actual repair was quite simple and didn't take but 15-20 minutes.
Parts Used:
Dryer Thermal Fuse
  • Dana from Grassvally, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Door Catch part had fallen out,/ was missing
Received your parts, Popped them both right into place, Even though only one side needed to be replaced, I wanted them to match up. It was amazing how easy this was. My husband was quite impressed I had ordered these rather then look for either a new or used dryer from some other source.
Parts Used:
Door Catch Kit
  • Terri from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Dryer Would Not Turn Off With Door Open
Pryed dryer top open and opened front door. . Unscrewed the 2 retaining screws. Pulled old switch from the wiring harness. Put new switch in place and replaced the retaining screws. Put new switch wire plug into the wiring harness. Before closing top, checked door switch function with dryer on. Dryer cut off when door open and when closed dryer started normally. . . Maint. Note instruction book should warn that letting door slam, which I did on occaision, broke the switch arm. Might save future problems.
Parts Used:
Dryer Door Switch
  • RICHARD from NORCROSS, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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No Heat. Dryer keeps running but no heat to dry clothes.
Repair was very easy. We are in the internet age so I use it all the time to get info on how to repair any thing in the house including cars. This time it was my dryer. I typed up 'Kitchen Aid dryer has not heat'and pressed searched and PartSelect came up. Typed in the model number and looked up the comments on No Heat. They had pretty cool site that shows videos on how to repair this things too. Came to conlclusion that the THERMAL FUSE was the main problem. Ordered it and as well as the Igniter assy just to make sure and as well as save on the shipping just in case. Ordered on Sunday night and the shipped the next day. It arrived on Tuesday. Unfortunately had a little problem on the shipment. Called PartSelect and they are so awesome they shipped me new parts asap at no extra charge. Awesome Awesome! Parts came in Thursday and first installed the Thermal Fuse and BAAAM! problem solved. Did not need the igniter assembly. Now I have an extra part in storage.
To replace the Thermal fuse.
1. Disconnect Dryer from power outlet. Remove the bolts on the back panel with a 1/4" socket. I used power drill because it is much faster.
2. Locate the Thermal Fuse. Disconnect wires and remove the bolt. Slide it up and pull. Install the new one and reconnect the wires. Replace the panel and plug the dryer.

That solved my problem. It should solve yours too. The whole process was less than five minutes.
Parts Used:
Dryer Thermal Fuse Igniter Kit
  • TEODY from MILPITAS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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spin cycle did not engage
researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unbolted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly
Parts Used:
Clutch Assembly
  • Andrew from SLC, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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Dryer will not turn on
Followed electrical drawing from switch to motor, Thermal fuse was in the line and no power coming through it, removed wire and put together and tested, dryer turned on. Read statements from others at parts select and also bought thermostat because time stopped working last year. Installed both parts and cleaned dryer, works perfect including timer.
Parts Used:
Dryer Thermal Fuse Dryer Cycling Thermostat
  • Michael from Worcester, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Dryer ran but would not heat
PartSelect showed seven different possibilities why the dryer wouldn't heat. I removed the two screws to remove the bottom panel and turned the dryer on and noticed that the heating element that ignites the gas was working fine. This meant that it was not getting gas so it could be the gas valve or one of the two gas valve coils which are located on top of the gas valve. I borrowed my neighbor"s ohm meter and touched the two probes on the coils terminals to check for continuity and found that one of the coils read zero. I then took both of the coils out by removing two screws and tested each coil again. One coil read 500-850 and the other read zero. This meant that it was no good so I called for the part and received it in three days. I reassembled the parts and turned the dryer on and it fired up after a few seconds. It works as good as new. The part plus shipping was less than $30. My repairman would have charged me $150-$200. While the dryer was apart I gave it a good cleaning with a vacuum and a toothbrush in delicate areas. I also removed and cleaned the lint trap housing by removing two nuts. I didn't know much about gas dryers, but thanks to PartSelect I easily fixed it myself.
Parts Used:
M Series New Style Coil Kit
  • Gary from Haverhill, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Washer tub slammed into washer body during spin cycle
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I laid it on its back.

The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.

Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.

The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.

With $25 in parts and about 15 minutes, my washer spins much more quietly.
Parts Used:
Suspension Spring Tub Spring
  • Brian from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Dryer wouldn't turn on b/c door switch broken
It was simple once I figured out what to do:). I removed the 2 screws on the top of the dryer... they were a bit hard to find. Even with the other descriptions on this site. I was removing things I didn't need to. The 2 screws you need to remove are under the LINT COLLECTOR LID. Remove those 2 screws & lift the lid... it will be tight at first. the front of the lid has 2 "catches" in the corners.

The hardest part was getting the door switch assembly to "unplug". We pried it off -- eventually -- & then simply plugged in the new one.

Saved me LOTS of money & was worth the 30 minutes - 1 hour of work.

As I said previously, once you realize how to get the lid up & manage to pry off the plug, that's all there is to it -- easy!

Save yourself time & money & do it yourself!
Parts Used:
Dryer Door Switch
  • April from Xenia, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Parts Used:
Agitator Directional Cogs
  • dennis from new stanton, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Clothes washer would not spin with more than a couple socks in it. It would barely spin when empty.
Diagnosing the problem was the toughest part. I originally called a repair man - described to him the problem and he said it was most likely the transmission (gearbox)... of course that is one of the most expensive parts! I asked him if it was maybe the clutch... he said there was no clutch.. only a brake... I knew he was wrong after researching. The fact that the washer would agitate fine and spin very light loads but not spin anything heavy told me it was NOT the gearbox.. or the brake.. it was the clutch.. it had to be... so I called the repair man and canceled the appointment I had made then ordered the clutch assembly. Showed up very quickly. Now to the repair. I realized that I did not have to take apart the cabinet section of the washer.. I only needed access to the bottom. My washer - a 5 year old Whirlpool Gold Ultimate Care II had just a piece of foam blocking off the bottom of the washer... Easy access... I disconnected the hot and cold water and the drain tube. I removed the hot and cold water tubes from the back of the washer also so they would not get crushed when I laid the machine on its back. I unplugged the washer also. The drain tube I left connected to the washer.. I was afaid of it getting crushed while on its back, so I bunched up a large towel put it on the floor and tilted the washer slowly back onto it... the towel was enough of a spacer to keep the drain hose from getting crushed. I used a couple pieces of Duct Tape to hold the lid shut while on its back. I then removed the foam insert on the bottom. Then I unplugged the wiring harness. and a single wire that had a spade connector in the same area. I then removed the clips from the plastic water pump and slid it off the motor (I used Duct Tape again to suspend the water pump up and out of my way while I proceeded) I did NOT have to remove the motor from the gearbox. I used a socket wrench and unbolted the 3 gearbox bolts. I was able to take the whole unit, gearbox and motor out in one piece.. it slid right out (you will have to unscrew the the bolt in the top of the agitator/dispenser shaft - then the gearbox unit with the shaft will slide right out, I did this before I put the washer on it's back) Once it was slid out, I removed the clutch then reinstalled the same way I took it off. The only hard part was the circular wire retainer install for the clutch. It CAN all be done .. I ended up using 2 screwdrivers to put the new retaining ring into the new clutch assembly.. One screwdriver would hold down part of the retaining ring and the other I used to continue pushing the ring into place.. don't give up! You will get it in.. even with normal tools (This was the hardest part of the whole install) It took me 5 minutes with some force and fiddling. I also swapped in the new plastic piece that came with the clutch assembly... you will see where it goes... the old plastic piece looked fine, but I changed it out anyways - it hooks the clutch to the brake system it looks like. After the new clutch assembly was installed I just put it all back together the way I took it apart. One thing I will add was I was not sure if the clutch had to be lined up when I slid the shaft back into the washer.. It does not have to be.. It will align itself automatically. You know when you hear that click/pop when the washer is about to spin?.. well that is that plastic piece engaging with the clutch... there was a piece or two that fell off the shaft when I had removed it.. While sliding the shaft back into the washer I had to just put the pieces back on the shaft before I put the bolt back into the top of the agitator/shaft...

Summary:
Get the washer on its back - unplugged!
remove wire(s) Harness from motor
remove water pump
unbolt 3 bolts holding the gearbox
slide gearbox and motor out as one piece ( a bit heavy)
remove and replace clutch assembly (pay attention to how things are removed)

Done! put it all back together... hope that helps. It worked perfect for me.. and m
Parts Used:
Clutch Assembly
  • Shawn from Longmont, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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All Instructions for the WGT3300XQ2
1 - 15 of 1995