Models > SWXG831HQ4 > Instructions

SWXG831HQ4 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWXG831HQ4
16 - 30 of 436
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Worn belt, faulty snubber. Washing machine was 'walking' during spin cycle.
Unplugged machine.
Turned off water supply.

Removed front panel.
Pushed in on belt tensioner, removed old belt, replaced with new belt.

Used pry bar to lift the base assembly high enough off the snubber to remove it. Partially propped it with 2x4 wood scraps.

Used bent clothes hangar to remove old snubber ring, to protect my hands.

Replaced snubber, arrow pointing up.
Carefully lowered base assembly.

Replaced front panel.
Turned water back on, plugged back in, washing machine no longer 'walks'.

Remember to check the washer against a level if you moved the machine.
Parts Used:
Drive V-Belt Snubber Ring
  • Steven from Jacksonville, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
43 of 52 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Terminal Block Melts when power cord connector is left loose by install crew.
1) Removed Top Dryer Cover (pushed 2 compression clips on front side 1" from top and 2" in from each side) to gain access to terminal block in rear.
2) Removed 2 screws over terminal block cover and 2 screws holding bad terminal block in place. Removed 3 screws holding bad power cord,
3) Removed good terminal connectors from bad terminal block and reinstalled them in the new terminal block.
4) Cut dryer wire from bad terminal block connector and soldered (optional) them to the new terminal block connector. Installed this connector into the new terminal block.
5) Installed new terminal block in dryer with 2 screws.
6) Installed new power cord on new terminal block ensuring contacts were tight and cord had pull guard properly installed. Reinstalled terminal block cover with 2 screws.
7) Reinstalled Dryer Top Cover.
Parts Used:
Terminal Block Kit
  • Arthur from Grand Prairie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
47 of 66 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dryer would heat only on the initial start. Burner would not light again until completely cooled down. The ignitor would energize, but no gas would flow for ignition.
1. Pry Dryer top up and off the clips. (Front of Dryer)
2. Remove 2 phillips screws on the inside of front panel.
3. Lift front panel up and set off to the side
4. Removed 2 phillips screws with short handled phillips driver that hold the gas valve coil bracket in place.
5. Unplugged and removed both coils, installed new coils and bracket. Re installed front panel, screws and top.
Parts Used:
M Series Ignition Coil Kit
  • Bruce from Burnsville, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
40 of 47 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dryer overheated and stopped working
The first thing I did was cheked the electrical panel and breaker, then I checked the electrical cord, then I did check the motor on the bottom of the machine (that may be is the blower motor) looking for any indication of burned parts or broken, then I checked the on-off switch with a voltmeter looking for continuity and it was fine. Then I checked the timer switch and it was fine as well. Finally, I took the lid off the top of the dryer machine to check the thermostat and themal limiter fuse. The thermostat was fine but the thermal fuse was open. So after doing some research to understand how the fuse work I decided to place an order to get a new fuse. I installed it and the dryer started working again. After replacing the fuse I monitored the dryer machine while operating it and worked fine. Why the fuse was open or was damaged? It is the first time I have problems w/ the dryer. I checked the end of the conduct line that guide the air out and I noticed and have to clean the end of it because it was dirt. Because it was not completly clean, the dryer got overheated. It took me sometime to figure out the problem but I learned, save me money and the best part was that I do it myself : )
Parts Used:
Thermal Limiter - Limit 220
  • Paul from Holiday, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
34 of 36 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Door Latch & Door Strike Broken On Dryer
I removed the broken door latch & strike with pliers. Then I pushed the new parts into place
Parts Used:
Door Strike Door Catch
  • Bruce from Seminole, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
41 of 59 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Dryer wouldn't turn, but did make awful sound
Unplugged the washer/dryer combo unit from the wall.

Slid the unit forward on plastic bags until back and side were accessible (being careful of the dryer duct and washer water lines).

Removed the vented plate on the back to access the motor and idler arm using a LARGE-HEADED Phillips-head screwdriver.

Pulled out the broken belt.

Removed 10 of the 11 screws holding the top on (leave the center front one; undo the front corners last, taking care not to let the front panel slip forward — it supports the drum).

Opened the dryer door and gently pulled the front plate forward, supporting the drum from the inside with one hand so it didn't fall.

Worked the belt around the drum and between the front of the drum and the front panel. Held it mostly taut around the drum to slide it back to the existing belt mark. Grooved rubber side of the belt goes on the inside.

Pushed the front panel back into position while seating the drum on it. Temporarily attached the top with two back and two front screws. (The front panel overlaps the top; the top goes over everything else.)

Scratched my head trying to figure out how the belt goes around the motor shaft and idler arm; searched the web; searched the web some more.

Routed the belt left-to-right over the idler arm pulley, pushed the idler arm to the left, routed the belt around the motor shaft and then up over the drum.

The idler arm should (a) press on the OUTSIDE of the belt, (b) take up all the slack in the belt, and (c) not touch the motor shaft (touching it is what causes the awful noise). The belt should contact the motor shaft past the two nut-like things on the shaft (not between them).

Plugged the unit in and turned the dryer on to test it.

Replaced the other 8 top screws; replaced the vented plate on the back.

Wondered how I ever took having a clothes dryer for granted.
Parts Used:
Multi-Rib Drum Belt
  • Molly from Washington, DC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
34 of 42 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The Agitator
The top of the agitator broke off so the washing machine was no longer spinning the agitator. Took the nut off the top of the agitator and there was a steel sleeve inside that had to come out of the agitator and be put into the new agitator so it would sit correctly on the "tower" and spin. It took me awhile to get the sleeve out of the old agitator but once I did it slipped right into the new agitator and then the new agitator bolted right onto the "tower". It only cost me $40.00 for a new part so I'm sure I saved myself around 100 dollars or more by doing it myself.
Parts Used:
Agitator
  • Kyle from Maricopa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
36 of 52 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer not spinning, water leaking out bottom
My first step was to download and print out the parts diagrams from the manufacturer's website. With a basic idea of what I needed to get to I first removed the agitator cap and the agitator and right off I found a broken bolt on plate lock bracket that holds trunnion which supports and connects the tub to the transmission drive shaft. I replaced the bolt and put it back together and gave it a test run. Spun very nicely now but water was going everywhere. Unfortunately I found that when the bolt broke the tub had slipped down and ripped the rubber "tub seal assembly". To get to the seal I ended up tearing the machine completely down and removing the whole motor and transmission assembly out of the unit. It may be possible to get at the seal without doing this but I'm not 100% sure. To get the whole unit apart I did the following: Remove the front panel by removing the two screws located at the very bottom of the panel and lifting up and out .Remove the top/lid by removing two screws underneath the top toward the front, and disconnecting lid switch, or i found it easier to just unscrew and remove it, then lift off the top/lid assembly. Remove the agitator cap and the agitator. Remove the splash cover (this is not easy- I popped each tab with a flat screw driver- the ones at the rear were very difficult). I tried to remove the fill spigot but could not get at one of the screws so getting the splash cover out was not as easy as it could have been. Remove the bolts in the bottom of the tub and lift it out. Unhook the drain hose and the level or "pressure tube". Remove the 3 large and 3 small springs from the motor assembly ( I needed a strong spring hook but all I had was vice grips, they work but it was not easy). remove any other wires etc. (mark things with tape and matching numbers if needed) and pull out the whole barrel and motor assembly. Unbolt the splash tub and remove, unbolt the trunnion and remove. And finally replace the seal. Reassemble in reverse order. Important!! Clean shaft well (I used some 300 grit fine sandpaper to remove the little bit of rust scale that had accumulated) and lubricate everything. be very careful when reassembling, as to not scuff up the seals at all. I used a silicone spray. This might not be the best thing for the job but I know at least not to use anything petroleum based such as WD-40 when you are lubricating rubber or plastic. Reinstalling the springs was very difficult and again a spring hook would have been great. Everything else went together reasonably easy. The unit works fine now. many thanks to the websites I researched to get this done.
Parts Used:
Tub Seal Assembly
  • Michael from Springfield, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
29 of 35 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No heat, but everything else works. Ran continuity tests on everything and found gas valve solenoid coils open.
Just as others described in your forum, getting to the gas valve solenoid coils is relatively easy. Pop the top lid and lay it back, remove 2 inside screws that fasten the front cover and pull back off the snap clips and lift up and off. Remove 3 screws that hold the entire gas control assembly to the bottom of the dryer and remove. Unfasten 2 screws on the valve that lock the plate on top of the two coils, unplug the electrical spade lug connections and remove. Install the new coils and do everything in reverse. Easy as 1-2-3.
Parts Used:
M Series Ignition Coil Kit
  • Barry from Fremont, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
27 of 31 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
My husband ruined the old latch by trying to shut the door too hard, and the old latch fell down into the inside of the dryer.
I took the new latch out of the package and snapped it into place. It took about 15 seconds, and that included the walk to the laundry room!
Parts Used:
Door Catch
  • Michelle from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 35 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The washer would not drain
After removing the front of the washer, I used slip joint pliers for the hose clamps, then a screwdriver for the mount bolts and replaced the pump motor in reverse order. The pump was ordered on line on a Friday before 10am and was delivered on saturday moring by FedEx. I could not have expected such fast and efficent service!
Great Job!!
Parts Used:
Drain Pump - 120V 60 Hz.
  • Harry from Zephyrhills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
24 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Drying times continued to increase over several months until finally dryer wouldn't dry any more.
I did not troubleshoot my gas dryer to find the exact part that needed to be replaced. Instead, I did some research and found that the ignition coils are an extremely common problem.

The top panel of my gas dryer is attached by two snap clips located in the front, about three inches in from each side. I slid a butter knife in the space between the top panel and the front panel to push the clips and release the top panel. Front panel is attached by two screws, one on each side. I removed the front panel to access the heating system on the bottom left of my dryer and immediately saw the two ignition coils with a metal cover on top of them. Removing the metal cover was a little difficult because the two screws holding it in place were stuck. Once the metal cover is off, the two coils simply slide out. On my dryer, the bigger coil had a metal sleeve inside the core. I kept it and used it with my replacement parts.

The most difficult part of the repair was figuring out how to take appart the dryer to access the heating system. Now, the ol' lady is bragging to her friends that I didn't just fix the dryer, but that i've actually made it better than when it was new ;-)
Parts Used:
M Series Ignition Coil Kit
  • Francisco from Arvada, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
25 of 28 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
discharge of water out of wash machine
remove side panel & start rinse cycle & heard a grinding noise in discharge pump. used a bucket to catch water upon removeal of discharge hose to pump. unplug disconnect plug to motor, remove pump from unit. Discovered propeller was loose in housing. Googled Partselect.com, odered part & in 2 days later installed new pump on unit. Started a load of wash & it has been working perfect ever since. thanks to PartSelect.com for the service, the repair was minimal & easy for the DO IT YOURSELFER. Bill Starry
Parts Used:
Drain Pump - 120V 60 Hz.
  • William from York Springs, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
26 of 33 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
dryer squeeked and rattled
after removing the panel covering the dryer blower and removing the blower cover, i pulled the old blower wheel off and placed the new whell on carefully lining the flat edge of the wheel hole up with the flat edge on the blower piston, the n i placed the clamp on and put back all the housing covers and panels...and now my dryer runs quiet and drys cloths fast....thanks to partselect!!!!
Parts Used:
CLAMP Blower Wheel
  • Jeffrey from Gulf Breeze, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 35 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
water pump broke
My Husband did the repair it took less than 15 minutes. He popped the front off the washer. He then unscrewed two screws and removed the pump assembly. He popped the new pump in, and put in the tow screws. Then he put the washer front back on replacing two screws. It took all of five minutes. I am so pleased it was so easy. I told him next time I'd do the repair and he could watch!
Lil
Parts Used:
Drain Pump - 120V 60 Hz.
  • Lili from Jamestwn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the SWXG831HQ4
16 - 30 of 436