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SWXG831HQ1 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWXG831HQ1
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No heat/intermittent heat. Ignitor glowed but no gas flame.
White Westinghouse WDG547PB Dryer. Removed access panel (lower left front of dryer) by removing phillips head screw below access panel. Removed two phillips head screws holding bracket that holds coil in place. Removed coil, disconnected electrical connector. Connected electrical connector to new coil and set in place. Repeat for second coil. Reinstall bracket and access panel. Job complete. Dryer back in service with no problems.
Parts Used:
M Series Ignition Coil Kit
  • Jeffrey from Richmond, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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Wretched screeching noise
Make sure you order a new belt and a new drum glide with the rear drum bearing assembly. If your bearing is worn out, so are the belt and drum glide!

1) Use a flat screw driver or putty knife to release the blind clips that hold the front side of the top of the dryer cabinet down
2) Swing dryer top up and remove two screws that hold the face of the cabinet.
3) Unplug the wiring harness and remove the cabinet face.
4) Remove the 3 screws that hold the drum to the bearing assembly (accessed from inside the drum. This makes it easier to remove the drum as the bearing assembly can be difficult to remove before you see how it snaps together
5) Reach under the drum and take the belt off the motor pulley, then remove the drum
6) Remove the old bearing assembly from the socket (slide up then out)
7) Remove the two screws that hold the bearing socket to the dryer
8) Fasten the new socket to the dryer (you'll need help doing this unless you have REALLY long arms because you have to reach inside the driver and the back of the dryer at the same time)
9) Grease the socket with the supplied high temp grease
10) Bolt the new bearing assembly to the drum and put the new belt around the drum
11) Put the drum back in and snap the bearing socket in and down
12) Guide the new belt around the motor pulley & tensioner
13) Glue the new drum glide / felt piece to the front cabinet
14) Put the cabinet back together
Parts Used:
Rear Drum Bearing Kit
  • Paul from Broadalbin, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Felt around drum holder worn and torn.
1. Removed face of dryer (drum 'holder')
2. Disconnected door switch wires
3. Tore off existing felt

NOTE: The length of the felt that I recieved from PartSelect was incorrect (too short). Since the existing felt was worn and torn at the top, I replaced only a length that matched the length of the new felt.

4. Used a razor blade-type gasket remover/scraper to remove the exisitng glue
5. Applied new glue (which comes with the felt) onto the felt and let it set up

NOTE: In hindsite, I would apply the glue to the drum holder instead, as the glue otherwise soaks into the felt. If applied to the drum holder instead, the glue will spread out and provide more surface area for adherence.

6. Installed the new felt, starting at one end and working my way around to the other end, being careful not to stretch it
7. Trimmed the remainder of the existing felt (see first NOTE)
8. Scraped the drum holder below the pulled away ends of the exisitng felt
9. Applied glue to the existing felt, including the trrimmed ends so that the ends do not pull away from the ends of the new felt
10. Re-attached the existing felt
11. Let the glue set-up overnight
12. Reinstalled the face of the dryer, turning the drum so that the felt will not get pushed away
13. Reconnected the door switch wires
14. Turned dryer on, with lid still raised, to check for any drifting of the felt
15. Once assured that the felt would stay in place, put the dryer in service

NOTE: I replaced the felt becasue of the gap that opened due to compression of the felt. The gap, as well as a torn piece of the felt that entered the interior of the drum, was catching clothes and tearing them as they were rotated between the drum and the drum holder. The new felt eliminated this problem.
Parts Used:
Lower Front Felt Seal with Adhesive
  • Robert from York, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Tub was leeking
Lifted top
removed adgetator
removed tub top
removed inside tub
removed inside tub holder bracket
repaced seal
replaced,replaced.....
Parts Used:
Tub Seal Assembly
  • Gregory from Fort Worth, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
13 of 22 people found this instruction helpful.
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The Dryer Drum Would Not Move. Motor Worked But Drum Didnt.
First I read the manual on how to replaced the dryer drum belt. Second I took off the front panel. This would involving taken all screws from the top of the dryer face and the front panel. Thirdly I removed the exhaust attachment. Then I saw that the belt broke. Really it looked torned apart. I believe too heavy of a load in dryer. I then installed the new belt and reversed everyhing I did to start. The dryer runs great. This is not that bad of a job. If you can do it yourself, why pay hunreds on a service man to do the job.
Parts Used:
Multi-Rib Drum Belt
  • steven from parrish, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
10 of 13 people found this instruction helpful.
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leaking water inlet valve
removed the two 'lock down flanges' from the back of the machine, lifted the top from the front and slid it forward to access the valve. Removed the two electrical connections then the compression ring from the hose on the output side. Removed two screws holding the valve in place, then reversed the process.

I wish this valve was made of metal rather than plastic. I had to replace it because the threads were stripped. Here's the heads up. Make sure the fittings on your supply hoses are 'clean' or you'll mess up the plastic threads and not get a good seal.
Parts Used:
Water Inlet Valve
  • Steven from Oklahoma City, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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No hot Water to washing machine
S/O Water , Removed front panel, removed screws from side panel water valve accessible. Removed screws that hold water valve, installed new valve reassembled washing machine.
Parts Used:
Water Inlet Valve
  • Dominick from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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Water valve not shutting off correctly
After the new replacement part arrived, I took off the complete back panel (after unplugging the electrical and shutting off the hot & cold water supply). I disconnected both hot & cold water hoses, unscrewed the 2 screws holding the water valve, unplugged the 2 electrical wires for the water valve sending unit, unclamped the outlet water hose. Then I reversed order with new water valve. Put everthing back together in about 20 minutes overall. I did also replace the hot & cold water supply hoses with a better quality hose. Works like new! Thank you very much.
Parts Used:
Water Inlet Valve
  • Eric from Sebastopol, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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washer went into spin mode but would not spin
I removed the front panel to see the belt was snapped in two. The front roller is sping loaded, so I gave it a little tention, slid the belt back on and viola! it was that easy. If your washer starts to vibrate more and sounds louder than normal, get a belt as soon as possible because that may be the problem. Once I put on the new belt, the machine ran as quiet as it did when I first bought it.
Parts Used:
Drive V-Belt
  • Damon from Hinesville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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The threaded male coupling on the water inlet valve is plastic and broke during moving.
I installed this part on a stackable washer-dryer unit. First, I removed the hoses (one had broken off already, damaging the cold water coupling). Using a nut driver I removed the screws on both L-brackets in back that help secure the dryer unit to the washer base. Then, I located 2 other screws securing the dryer to the washer base. These were fairly accessible in the recess where the dryer exhaust vent is located, directly above the water inlet valve. I removed both with a nut driver. I thought I would have to also unscrew 2 more screws on the other side of the dryer, but these were not accessible. So I lifted the side of the dryer I had unbolted to get to the water inlet valve. And voila! It lifted up. I placed a 2x4 on edge to keep the dryer tilted open. The inlet valve is attached to the back inside of the washer by a single screw on the Kenmore, which I removed with a phillips screw driver. Reaching inside the back of the washer, I disconnected the water hose by pinching the retaining clip with pliers. Then I pulled the electrical connections off the the hot and cold solenoids and the unit came out. The replacement unit was installed in reverse.
Parts Used:
Water Inlet Valve
  • Alan from Denver, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 9 people found this instruction helpful.
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Wash tub would not drain/burning rubber smell
I removed the top of the washer by removing two screws on the back. I located and bypassed the lid switch to make sure that wasn't the problem. The problem still existed so I removed the two screws that hold the front panel of the washer. Using a flashlight, I located the drive belt and immediately saw that it was out of position and had pieces missing. I cut and removed the old belt, placed the new belt on the tub pulley and slowly maneuvered it onto the motor drive wheel. I then squeezed the tensioner pulley so that the belt was seated. I turned the timer dial which started the washer and it immediately began pumping the water out of the tub. Problem solved!
Parts Used:
Drive V-Belt
  • Clay from Kansas City, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
9 of 13 people found this instruction helpful.
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Spin Cycle wouldn't work
Replaced pump, by removing back panel and removing the two screws holding the pump to the bottom of the machine. The only difficult aspect was dealing with the hose clamps, these were extremely awkward to work with in a confined space. The repair would have been less than 30 min if the hose clamps weren't so difficult to put back in place.
Parts Used:
Drain Pump - 120V 60 Hz.
  • KEITH from BEND, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
9 of 13 people found this instruction helpful.
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Bearing Bracket Worn Out
Took off front panel, removed drum and replaced parts listed. A bit tricky to keep small parts in place. However, masking tape helped. Best of all was the online diagram of how the parts were assembled. In addition, taking step by step phone pixs aided in replacing parts since there was some down time between diagnosis and installation.
Parts Used:
Rear Drum Bearing Kit Rear Drum Bearing Kit Rear Drum Bearing Kit Drum Support Bearing Dryer Drum Bearing Bracket
  • David from Fairdale, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 24 people found this instruction helpful.
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Dryer runs but produces no heat
Unplug the unit. The top of the dryer is held down by 2 simple friction pins. By lifting the dryer top above it's front door panel the top will swing up. Prop the top up so you can reach down the front panel. There are 2 Phillips screws about 6 inches down on the dryers front panel. Remove the 2 screws, tip the front panel toward you it will slip off the dryer drum. Remove the 2 push on wires attached to the door switch. Gently lift the front panel off the 2 hinge points at the bottom and set it aside. The parts that your going to replace are the 2 solenoids on the burner assembly. The burner assembly is located on the lower left side of the dryer. Remove the 2 Philips screws that "clamp" the solenoids in place. Pull the 3 & 2 wire friction connectors off the solenoids. Lift the clamp off the top of the solenoids. Pick the 2 solenoids up off the valve assemble. Put the 2 new solenoids on the valve assembly push the wires back on, put the clamp back on and resemble the dryer. *Note: just to make a quick check on the continuity of the solenoids. I suspended the dryer drum so it could rotate without damaging it, put my clamp on amp probe on the 120v line to the solenoids the 3 wire one was good the 2 wire one was open.
Parts Used:
M Series Ignition Coil Kit
  • Richard from Appleton, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Timer made noise but would not move
A bit iintimidating in trying to get the knob off the timer without breaking it. finally discovered the plastic tip that went straight thru to the back, pulleed it out and walla walla the knob came off easily. Getting to the timer was a bit interesting, was not sure how far I had to tear down the washer/dryer combo front. Once I got to the part it was easy to do. I have three of these machines, two in my daughter's houses so now am dconfident i can repair if needed. Got the wrong part at first and had tosend back for the right on, got the timer for the dryer first. Expensive parts.....
Parts Used:
Timer
  • calvin from tomball, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 8 people found this instruction helpful.
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All Instructions for the SWXG831HQ1
61 - 75 of 426