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SWXG831HQ1 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWXG831HQ1
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Dryer would not ignite
Make Sure Dryer is off and disconnected from power! Also, beware of sharp edges on dryer parts and cabinet.
1) Popped-off top lid with flat-blade screw driver (Insert screw driver in joint between top and front of dryer above door) Spring clips are all that's holding top on in front
2) Unplugged plastic electrical connector located just along the top-right side of dryer
3) Removed one sheet metal screw located about 8" down from top on either side of dryer - total of two screws
4) Pull front of dryer back and pull up at bottom of dryer (Remember that when you replace front you will have to make sure plastic bearing surfaces on dryer tub are centered back in cut-out on front panel. Plastic tabs fit inside the cut-out or else you'll ge a swishing noise when tub rotates)
5) Set front panel to side
6) Flame sensor is located on the left side of the burn chamber sheet metal cover. It has a red and white wire with flat connectors that must be pulled off. Note which color goes to what terminal
7) Unscrew fastener. Note: this screw/fastener needs a non-standard driver to get it out. I have a variety of other drivers beyond phillips/flat types and non of them worked.
8) I ended up using a pair of pliers to just work it out from under the screw. I bent it, as it has a tab that slips in along left bottom edge of burn chamber cover.
9) Finish taking screw out by hand
10) Put new flame sensor in by inserting tab on bottom first. Then, screw in fastener to top of sensor bracket and reconnect wires. White on top and red on bottom terminal.
11) Replace front panel with door by placing in tabs on bottom front of dryer. Again, make sure plastic bearing surfaces are inside of circular flange on front panel
12) Make sure to reconnect plastic cable connector. Note: I added a tie-wrap because it looked like the connector might rub against drum. There are some holes through which you can run the tie-wrap
13) Replace the two sheet-metal screws
14) Push top down so spring clips re-engage with dryer body
Parts Used:
Flame Sensor
  • David from Murrieta, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 20 people found this instruction helpful.
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Stopped agitating versus level washer feet/leg
My washing machine stopped agitating and spinning and I couldn't afford a repair man...plus I wanted to exhaust any obvious problems first. One of the leveler feet had broken years ago. Since I luckily had determined via reading other posts that the agitator won't work if the cycle safety switch is not functioning right, I thought the safety switch might need to be changed but after careful thought, I decided to order a new levelling leg first because maybe the broken levelling leg was shaking the safety switch so it wasn't connecting right. Once I received the leg overnight, I flipped the washer on its side and had to drill out the old leg. It was a little tricky because of how it broke, but the drill worked. I flipped the washer back up, leveled it with the new foot, and the agitator was miraculously working again...just like new. I didn't need the safety switch. Thanks to partselect.com for having the details of my washer parts to study up on and get me the right part so quickly. I saved myself alot of money.
Parts Used:
Screw-In Plastic Leveling Leg Levelling Leg Pad
  • Sandra from Denton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
17 of 20 people found this instruction helpful.
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water continued to flow into machine during spin cycle
After moving machine to an area that allowed easy access to the unit, disconnected the water supply hoses from the inlet valve.
Removed the two screws that keep the back in place, removed the clips that keep the top in place, moved the top over far enough to get the valve out. Removed the screw that keeps the inlet valve in place, disconnected the power supply to the valve, Pulled valve out in order to remove the water outlet hose. Repalced with new vale, and reversed order to install. Works just fine now.
Parts Used:
Water Inlet Valve
  • Howard from Lcolnton, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 18 people found this instruction helpful.
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No Cold Water
Checked problem on-line and discovered it was the water inlet valve. Matched the part on part select. Com. Finding the part was very easy. Part select had a grid behind the picture to help determine the size and pictures from all sides. Removing the old part, matching it, and replacement took a total of 30 minutes. I now have clean clothes.
Parts Used:
Water Inlet Valve
  • Mark from Pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 18 people found this instruction helpful.
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no heat in the dryer
unplugged the dryer, discontected the sensor and unscrewed the bracket, replaced the new one and put the connectors back on, screwed the bracket back on and that was it. Very easy fix for a female who does not do much of these sort of repairs but learning.
Parts Used:
Flame Sensor
  • Joy from Lakeville, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 19 people found this instruction helpful.
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Drum making thumping noises, clothes getting caught behind drum.
I've always been a "do it yourselfer". If I can fix it, I save money. I took the dryer apart by lifting the top up like car hood. Then I removed the front panel. The front drum glide snapped into place easily where the other one had broken off. The felt strip that you sent was much shorter than the one on the dryer, so once I used the wire wheel to remove the old glue, I cut off the section of the felt that was bad and replaced it with the new felt. The turns much quieter and clothing doesnt get caught behind the drum anymore.
Parts Used:
Lower Front Felt Seal with Adhesive Drum Glide - White
  • Gerald from Baltimore, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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Washer machine would fill up with water and not spin and drain
Happened to slam the lid by mistake and the washer started spinning. Recognized the lid lock was working haphazzardly. Also, there was a burning type odor coming from the switch. So I lifted the lid top and disconnected the switch from the lid by unscrewing 2 screws and 4 wires. When I received the new switch, I reinstalled it with 2 screws and reconnected the 4 wires.
Parts Used:
Washer Lid Lock with External Safety Switch
  • MARC from MANALAPAN, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 25 people found this instruction helpful.
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Old Dryer drum veins degraded and broke down.
I opened the top of the dryer to gain access to the outside of the drum. Then I removed the screws holding the old drum veins in using the electric drill with the nut driver attachment. Then I positioned the new veins in place on the inside of the drum and replaced the screws from the outside of the drum to hold the veins in place. Then I replaced the top and was ready to go.

This is the third repair that I have done using parts from parts select. the other two repairs involved replacing electrical parts. Specifically thermostatic controls or swicthes. I am very happy with the parts and the diagrams provided on your web site without wich I would have had to replace my dryer a long time ago.
Parts Used:
Drum Baffle
  • Alfred from Loveland, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 18 people found this instruction helpful.
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Dryer Drum Squealing Loudly!
This unit is a stackable washer&dryer,so first pull unit away from wall atleast 4 foot. Unplug power cord,then take10 dagree front panel off then the control panel off and unplug the 5 connetors if your unit has that many,then lay panel asside. Take dryer door off,makes it easier when putting it all back together. Now take front panel off and the dryer lent tube,now just take the 3 center phillips head screws out and slide drum out. Pull upward on what they call the shaft which held drum on. Now these are the parts you should order. Belt,grounding ball clip,grounding ball,drum support bearing,bearing bracket,and most important part is the shaft. The shaft is ur insurance for the whole job. Use a good grease like white lithium grease and coat the shaft end and the drum support bearing. The grease will cut down on friction for a while,and re assemble the way you took apart. Reminder grounding ball goes behind drum support bearing not in front. Good luck and please vaccum.
Parts Used:
Rear Drum Bearing Kit
  • john from waynesboro, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
13 of 13 people found this instruction helpful.
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tub won't drain& timer control won't go to correct setting
To replace the pump remove to lower screws on the front panel,remove panel ,pump is in the front section , remove two screws that attach pump to lower housing.
To replace timer remove screws on the plate that the contrlos on mounted on. Once you have access to timer you must remove the nylon pin in the back of the timer that holds the dial to the timer base.You can not remove the knob without removing the pin
Parts Used:
Drain Pump - 120V 60 Hz. Timer
  • big fred from prospect heights, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
14 of 17 people found this instruction helpful.
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dryer was making terrible clunking noise when running
This is a stacker washer/dryer combination. Took off the back panel of the dryer, but found out the front needed to come off instead,to replace the blower wheel. This took more time than replacing the wheel. Was pretty easy to get to the wheel and replace. The center part had broken so replaced wheel and clamp. The push in fastner was broke, which held in the lint screen part. Was easy to install this. Dryer sounds as good as it did when it was new. It was very easy to find the correct part and shipping was overnight! Great service.
Parts Used:
CLAMP Blower Wheel Push-in Fastener
  • Marlene from Laurel, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
14 of 17 people found this instruction helpful.
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the pump had died
First I removed the two screws that hold the pump in place. I then pulled the pump out and replaced it with the new pump.
Parts Used:
Drain Pump - 120V 60 Hz.
  • loudvik from glendale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
15 of 21 people found this instruction helpful.
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Burning odor, melted terminal block
0) Turned off breaker at panel and disconnected power cord from 240v wall outlet
1) Removed screws that hold electrical cover plate on back of dryer.
2) Lifted the top of dryer using putty knife on 2 top edges of lid. This lifts up like a cars hood.
3) Removed the screws that attach the power cord to the terminal block and disconnected power cord
4) Removed screws that attach terminal block to dryer
5) Removed melted terminals by prying out of terminal block. Note metal lip on terminal has to be lifted in order to slide connector out. Also unscrewed ground wire from terminal block to dryer.
6) Drew diagram of what color wires go to what terminals
7) Cut terminals off of wires and connected new terminals. Crimped closed and used butane solder torch to solder connection between terminal and wire
8) Reconnected terminals to terminal block by sliding in. **Note, had to file down the edges of the terminals using moto-tool to make it fit as they are connected together using break-away tabs that leave a large piece of metal connected not allowing to fit in terminal block
9) Reconnected terminal block to dryer and reconnected ground wire.
10) Reconnected power cord to terminal block with screws
11) Replaced cover over wiring terminal block
12) Reconnected power cored to 240ac wall outlet
13) Turned breaker back on
Parts Used:
Terminal Block Kit
  • DAVID from DURHAM, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 13 people found this instruction helpful.
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Washing machine wouldn't drain
i removed the front panel, then removed the old pump by taking off the clamps and disconnected the wiring. The new pump had to be reversed before connecting, but it was so easy.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Siobhain from Ashland, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
11 of 12 people found this instruction helpful.
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washer belt broke
followed the instructions on a blog
Parts Used:
Drive V-Belt
  • Carl from Boxford, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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All Instructions for the SWXG831HQ1
46 - 60 of 426