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SWXG831DS1 Westinghouse Washer Dryer Combo - Instructions

All Instructions for the SWXG831DS1
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Loud Squeaking
1. Unplug dryer from outlet
2. Using Lg. flat screwdriver, pry under the front edge of the top and release two spring tabs
3. Lift up top and tilt back out of your way
4. Unscrew two phillips scews on inside of front panel
5. Lift up and out the front panel. Two spring clips at bottom.
6. Rlease tension on drum belt at the motor. Access panel at rear of dryer.
7.Unscrew 3 screws from inside, center rear of drum.
8. Remove drum through the front of the dryer. You may have to spread the sides apart a little bit for it to fit
9. Lift up on the rear drum bearing to remove it from the bearing retainer. ( U shaped plastic socket)
10. unsrew 2 screws and remove the bearing retainer, ground ball. Ball retainer is on outside of dryer.
11. Vacuum everything--duct, blower, lint trap, ect.
12. Intall new bearing retainer and grounding ball, an assistant is helpful at this time, one to hold ball retainer on rear of dryer, one to screw it in from the inside
13. reassemble remainder of parts in reverse order.
Parts Used:
Rear Drum Bearing Kit
  • Frank from Boyertown, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
333 of 349 people found this instruction helpful.
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replace broken drive belt
carefully pry up on front washer top to release plastic keeper pins,remove 2 phillips screws from beneath lower front washer panel,slightly lift upward on panel to release.remove old broken belt,push new belt beneath large tub pulley,put belt on small motor pulley,push back belt tension /idler arm,start belt on large tub pulley,turn tub pulley by hand to run belt on,release tension on idler arm.replace front panel and lower top.WALAAH!!!! you are done.
Parts Used:
Drive V-Belt
  • rodney from fairfield bay, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
276 of 308 people found this instruction helpful.
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would't spin all water out or rinse out clothes
uplugged washer took front off washer 2 screws pryed up top pump was mounted with 2 screws and 2 wires took off found change in pump and the fins to pump worn off ordered part off line the wait for part was longer than the amount of time to fix problem and cost of part saved me about $25-35 if I was to buy local worth wait save money and fix problem washes like new spins and drains all water from tub.
Parts Used:
Drain Pump - 120V 60 Hz.
  • kenneth from willard, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
166 of 202 people found this instruction helpful.
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squeeking like crazy
well, i started at the top and worked my way down. by taking the top off, it gave me more room to get the dryer tub out. took the two screw`s out of the vented plate on the back of the machine to undo the belt. this is a stackable washer-dryer combo, so next i took off the white plate on front between washer & dryer. took off the control panel, unpluged it, then took dryer door front off. then removed the two screw`s that hold that bracket on ,in the back of dryer, pulled the drum out & replaced the belt, but before replacing anything i took the shopvac to it , there was alot of lint in there.when replacing the Grounding Ball Clip & Grounding Ball, i took a one inch by two inch magnet and used it to hold the Grounding Ball & Clip in place so i could get the two screws started in the Drum Support Bearing & Bearing Bracket. after installing that i put the shaft in place & lined the dryer tub up with the 3 screw hole`s ,and boom, bang, pow...nothing to it. it`s easy...parts came very fast....Thx PartsSelect.com...i`ve told all my friend`s about PartsSelect
Parts Used:
Multi-Rib Drum Belt Rear Drum Bearing Kit Rear Drum Bearing Kit Drum Support Bearing Rear Drum Bearing Kit Dryer Drum Bearing Bracket
  • Steve from Wheelersburg, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
131 of 153 people found this instruction helpful.
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Dryer would heat initially then cool down
The top of the dryer was easily removed by prying the front up with a screwdriver then tipping it back and off of the mounting brackets. Then the front of the dryer was removed by unscrewing a single screw on each side that held the front to the side panels then pulling the front away from the dryer. Once the front was off, the coils were easily accessible on the bottom left side. A metal bracket held the coils on and was somewhat tough to get the two screws removed on it as they were stuck, but once they were removed the coils easily came out and I was able to replace them in minutes. The whole job took 15-20 minutes and I now have a dryer that heats through the entire drying cycle.
Parts Used:
M Series Ignition Coil Kit
  • Brett from Monticello, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
95 of 108 people found this instruction helpful.
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Leaking washing machine; water would not shut off on fill up and rinse
Replacing the switch is relatively easy, however, I would caution all experiencing similar problems one thing. Before assuming, as I did, that the switch was bad, first remove the panel of the washer that houses the washing tub/basin. On the back of the tub, check to make sure that the tube connecting the tub and switch has not come off from the tub as it did in my situation. The solution to my problem of a leaking washing machine where the water would not stop filling on both wash and rinse cycles was simply reattaching the tube to the tub. If I would have checked that first, total job completion time would have been under 15 minutes. Hope this helps. If you need to replace the actual switch, remove the knobs, screws, and panel. Remove the wires, tube, and screw from the switch and reassemble new switch. That took me about 30-45 minutes.
Parts Used:
Water Level Switch
  • Aaron from Williamson, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
91 of 102 people found this instruction helpful.
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Washer Continued To Fill To Point Of Overflow
First I removed the top panel held by four screws at rear of panel, pulling the panel foward and up. Then disconnected the power and water connections. Then I removed the two screws holding the flow valve to the washer rear panel,pulled the valve foward ,removed the two electric connectors, pinched the water clamp with pliers and removed the water connection to the valve. Then replaced with the new valve followed the above steps in reverse order, finishing up by re placing the water connections and power. Then checked fo proper replacenent and leaks before replacing top panel.
Parts Used:
Water Inlet Valve
  • alvaro from east hampton, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
86 of 96 people found this instruction helpful.
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After a full cycle the washer would not drain the water
After reading the possiblilities of problem, I determined that the drain pump was not working; therefore I ordered a new one. When I opened the washer to replace the part, I found out that the pump was working but the filter was stuffed with pieces of rubber that came out from a rug I washed. Once all the stuff was removed, the washer worked just fine. PartSelect was very gracious to accept the returned with not questions asked!! Thanks partSelect.
Parts Used:
Drain Pump - 120V 60 Hz.
  • sara from North Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
81 of 90 people found this instruction helpful.
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Felt pulling apart and glide not secured
For the glide, I want to advise people that to replace the entire glide you need to order two front drum glide parts as each is only half.

First, unplug the dryer. Then, open the top so that you can get access to the work area. On each side of the inside front, there is a screw that connects the front panel to the side panels. Unscrew those screws and pull the front panel until it disconnects from the side panels. Be careful as there are wires that are secured to the bottom of the top inside lip of the front panel. One set of wires goes to the light bulb in the dryer door. You don't need to disconnect the wires, but be sure you don't damage the wires by pulling the front panel too far away from the dryer.

Once you have the front panel out of the way, you can see the front drum glide. In my case, one half was loose as the plastic plugs that pop into recesses to hold the glide in place had broken off. Remove the damaged glide section and replace it with the new section, popping the plastic plugs into the recesses. Don't be afraid to slap the glide to lock the plugs in place.

For the felt, I cut the part of the old felt that was pulling away from the front panel. I then used a flat-head screwdriver and wire brush to remove as much of the old adhesive as I could. Then, using the high-heat adhesive that came with the new felt, I put a generous amount on the front panel where the felt needed to go. I used a toothpick to spread the adhesive to get maximum area coverage. I let it set for a minute or two, and then placed the new felt. I used small clamps to keep the felt in place until the adhesive had time to bond. I only kept the clamps in place for 10 minutes.

Once I removed the clamps, I let the felt continue to adhere to the front panel for 24 hours before reassembling the dryer. Again, be careful of the wires connected to the front panel as it appears very easy for them to be pinched or cut when putting the front panel back in place.

When the dryer was reassembled, I plugged it back in and have had no more troubles.
Parts Used:
Lower Front Felt Seal with Adhesive Drum Glide - White
  • Timothy from Pensacola, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
73 of 81 people found this instruction helpful.
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Lid Lock Assembly broke
The Lid Lock Assembly came super fast! The install would have been flawless, but the "pre-drilled" holes on the new Lid Lock Assembly were way to small. We found that out after we had reconnected the wires and gotten it into place. Aside from that small set back, the install went great! This repair is definitey not one that you would need to pay a repair person to do!
Parts Used:
Washer Lid Lock with External Safety Switch
  • Jenessa from Tacoma, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
74 of 92 people found this instruction helpful.
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water leaking on floor
Removed two screws at bottom of front panel, removed front panel. Used pliers to remove hose clamp on drain hose. Fished hose out of chassis and installed new hose. Tested for leaks.
Parts Used:
Drain Hose
  • Edward from New Smyrna Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
60 of 76 people found this instruction helpful.
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pump very noisy, failing.
Disconnect water and electricity.
Shop-vac out the water in the internal drain hose.
Remove back cover, tip washer on side to gain access.
Un-clamp rubber drain hose,unscrew pump and remove.
Cleanout filter cup (yuk!) find coins and hairpins.
Attach drain hose to new pump and re-install with hose clamps from hardware store because spring clamps were impossible (arthritis in fingers).
Reconnect water and electricity.
Test for leaks and tighten clamps if necessary.
Parts Used:
Drain Pump - 120V 60 Hz.
  • John from Mason, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 55 people found this instruction helpful.
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Washer wouldn't spin.
The problem with my very old washer was that the tension spring had broken long ago and I had jerry-rigged it in place with a cable tie. It would work, but you had to give the drum a spin by hand when it hit the spin the cycle. This probelm further caused the premature wearing of the drive belt, due to slippage. I ordered both a new spring and a new belt. Upon their arrival, I removed the two screws holding the front panel and lowered it off and out of the way. The old, worn belt was very easy to remove, as there was very little tension on it. Next I attempted to remove the washer that holds the idle arm on. It is in a very awkward spot, and it appears the the washing machine is sort of built around it. I bent it gradually with locking pliers until I could force it off with the blade of a flat screwdriver. Then the idler arm was easy to lower of its axle by twisting the drum a bit and pulling it to one side. I put the new spring into the idler arm, making sure the plastic bushing was in place and replaced the arm. I then repositioned to belt and replaced the front panel. It works great now.
Parts Used:
Drive V-Belt Tension Spring
  • garland from Morganton, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
55 of 70 people found this instruction helpful.
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Agitator Drive Block wore out
Removed fastening screw and Agitator. Removed and replaced Agitator Drive Block. Replaced and fastened Agitator. Done in 5 min.

Ordered part around noon. Shipping was 3-5 days. Part arrived in LESS than 24 hours.

Very happy camper here!
Parts Used:
Agitator Drive Block
  • James from Somerville, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
68 of 114 people found this instruction helpful.
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Worn belt, faulty snubber. Washing machine was 'walking' during spin cycle.
Unplugged machine.
Turned off water supply.

Removed front panel.
Pushed in on belt tensioner, removed old belt, replaced with new belt.

Used pry bar to lift the base assembly high enough off the snubber to remove it. Partially propped it with 2x4 wood scraps.

Used bent clothes hangar to remove old snubber ring, to protect my hands.

Replaced snubber, arrow pointing up.
Carefully lowered base assembly.

Replaced front panel.
Turned water back on, plugged back in, washing machine no longer 'walks'.

Remember to check the washer against a level if you moved the machine.
Parts Used:
Drive V-Belt Snubber Ring
  • Steven from Jacksonville, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
43 of 52 people found this instruction helpful.
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All Instructions for the SWXG831DS1
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