STF2940HS1 Westinghouse Washer - Instructions

Take off the back, one of the shock absorbers was broken, it was very obvious. Looked up part at partselect.com, very easy, ordered part, it came in 2 days, the repair took another 15 minutes. There were directions inside the repair part to tell you a trick to get the old one off. It worked like a charm. Why spend $200-300 or more on a repair on a $500 washer when you can do the entire job for about $30 and get it back working in 2 days!! No brainer.

Went on line to your site , found part, read how easy it was for others to repair. So ordered part and replaced myself. I am a woman who's husband is not handy fixing things and it took me no time at all to remove and replace part. Thanks to others who shared how they did in this situation.Much cheaper to repair yourself. You can do it!!

The top, control panel and front and back of the machine are removed - all by just removing simple sheet-metal screws. NOTE: remove the soap drawer, because there are two longer screws behind the drawer front. When replacing these later, get them just snug because "tight" will crush the supporting plastic. Don't bother to unplug all the wires to the control panel - just tape it to the top of the machine so it doesn't fall. The rubber part to be replaced is held to the machine by three large spring-held bellows clamps. Squeeze the ends with a pair of pliers and slide them off the tubing. When putting the new part on, I found that the cramped space and difficult access made getting two of the spring-held bellows clamps impossible to get back on, so I used automotive-style stainless hose clamps, which screw tight from the side. Be cautious to get them very snug but not super tight because, you can crush the plastic tubing to which you are fastening. Reassembly of the panels on the machine is the reverse.

Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.

took out door lock and switch assembly replace with a new one and it work

Pulled off front panel and found broken shocks. Ordered from Parts Select and replaced within 15 minutes. It was a little tricky replacing as they came out due to poor access from the rear. Make sure to regrease palstic pins and she is running like new.

I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machine. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.

Removed the the two screws holding access panel on the bottom front. Shocks use two plastic retaining pins on each shock. Used a screwdriver to push down on the locking tab on the plastic retaining pin ant pushed out. One of the pins is behind the water pump and a bit harder to access. I used a socket with an extension to push it out. installed new shocks with old pins and was back in business. Shocks go in a certain way so be sure to look at the instructions that come with the replacement shocks. Note: the replacment shocks that came don't look anything like the originals. Originals looked more like an automotive shock. Also as both shocks were broken, I ordered two, not knowing that they come two to a package. When you order that is not clear. So now I have an extra set, which might not be bad to have on hand. Kit also comes with an extra pin in case you break one.

After removing the front of the washer, I used slip joint pliers for the hose clamps, then a screwdriver for the mount bolts and replaced the pump motor in reverse order. The pump was ordered on line on a Friday before 10am and was delivered on saturday moring by FedEx. I could not have expected such fast and efficent service!
Great Job!!

After viewing the installation video, I decided not to attempt this and caled a repairman. He cautioned me not to replace the rubber if the only reason is the moldy smell. He said that the mold will reappear in a couple of years and that regular cleaning will help combat the problem. He said that replacing the bellows should be limited to necessity such as leaking.

remove side panel & start rinse cycle & heard a grinding noise in discharge pump. used a bucket to catch water upon removeal of discharge hose to pump. unplug disconnect plug to motor, remove pump from unit. Discovered propeller was loose in housing. Googled Partselect.com, odered part & in 2 days later installed new pump on unit. Started a load of wash & it has been working perfect ever since. thanks to PartSelect.com for the service, the repair was minimal & easy for the DO IT YOURSELFER. Bill Starry

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

this repair was easy, but it was repair #3.
#1: Fix-it guy said the front control board needed replaced. Ordered part from box store. Shoulda come here!
#2: Replaced motor control board. Harder to replace. Shoulda let the new front board run error code first. Again, used brand name supplier. Oops!
#3: Still not spinning. Error code "Door is open" but it's closed.
Remove door lock/switch assy, wires to the front board, and striker. 4 screws, 15 minutes. reached in through the top (did NOT unseat rubber around door).
Plugged wires into door lock. Inserted striker. Using multimeter on "Ohms" tested switch. No continuity=switch not closed.
New switch cost less, arrived faster. thank you Parts Select!

Watched video which was very helpful

It turned out that the pump was fine. There is a filter within the rubber bellows between the washer drum and the motor. You need to remove the entire bellows to get to it. Just remove the motor and you can un-clip the hose tensioners. They are exactly like the ones you would fine on most foreign cars - just compress with pliers and move back on the hose. Clean out the plastic filter. A small nail had worked its way through the plastic filter and lodged in the motor impeller. Removing this nail and reassembling, it all worked as new! I kept the pump and motor as a future spare rather than return it.