STF2940HS0 Westinghouse Washer - Instructions

removed front panel and used deep socket to remove pins that hold shocks. front left shock took most of the time because of hoses and a unit in the back that needed to be released to be able to remove the pin on the bottom. the right shock was a piece of cake to replace. used a hammer to pull the pins into place (i did not use it to tap on them ) . lots of bloddy fingers from sharp edges.

I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.

The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.

replaced the two shocks with the new ones by removing the pins that held the old ones in place.

Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

Remove top of washer, remove door lock assembly,install new assembly replace top.

love parts select have used them several times for parts great company

Replaced drain pump using this walk through. Different models, but pretty straight forward.

Just like the video said in the parts menu remove front of washer remove 2 screws remove 2 hose clamps replace pump replace 2 screws replace hoses and clamps and front door to washer done

The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder.
First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, but w/ patience, doable even though you are flat out on the floor.
The old shocks were so bad that the pistons fell out once it was removed.
It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated.
I also ordered a spring but they both were still good.

I ordered pump so I would have it on hand. I didn’t want the washer in pieces waiting on parts. New pump came in 2-3 days with standard shipping. Found a video online for this model. Removed top. Removed control panel and set on front edge of frame. Removed door seal spring. Removed front panel and separated seal from drum. Pump located at bottom left. Removed pump screws. Got a shallow pan from kitchen to catch water. Removed hoses and trap. Not much water. Took trap boot and pump to sink for cleaning and found a bra wire had made it past the screen and was rubbing on pump impeller. That was the noise. Cleaned and reinstalled old pump. Has been running for 2 months without a problem. Easily returned the new pump! Highly recommend this company and site. Will come here for my repair jobs first. Hope I remembered all the steps correctly since it has been over 2 months.

Remove front lower access panel: two phillips screws at the lower edge then the panel slid down and off. Removed 5/16 pump mounting screws then slid a shallow pan under pump to attempt to catch stale water, removed left side (inlet) hose clamp and wiggled hose off to drain water with some success, some spillage. Removed outlet hose, turned the pump around to remove electrical connection. Reversed steps to mount new pump and after fighting with spring clamp on outlet side I chose to replace that spring clamp with a 1 1/2" stainless hose clamp which then could be tightened with a screwdriver and only took a minute to wrap up.

Removed front panel and unplugged wire connector to drain pump. Loosened two hose clamps and removed hoses the unbolted drain pump from washer frame. Simple removal and even simplier installation of new drain pump.

Pulled the locking pins out, replaced the shock absorbers and re-installed the locking pins. I used Channel Lock pliers to remove and replace the locking pins. i used a deep socket to hold down the tab on the locking pins so they could be pushed out. The new shock absorbers came with installation instructions.