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SGR351HQ1 Westinghouse Dryer - Instructions

All Instructions for the SGR351HQ1
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cloths getting caught along drum glide and lint trap and black streaks/sometimes tearing
1) pulled Dryer out from wall and removed top panel
Parts Used:
Upper Front Felt Seal Lower Front Felt Seal with Adhesive Drum Glide - White
  • Gabriellle from Vancouver, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
24 of 31 people found this instruction helpful.
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Gas flame turns off after a while. No more heat.
Fixed it eventually with part PS470049 ('M' Series Ignition Coil Kit). See separate story.

The flame sensor did not fix it but read on for info on how to replace this part. Before replacing this part, I should have read another posting in a different web site about the ignition coils: if you see a red glow inside the burner unit but the flame does not come on, then the problem is likely to be with the coils, not the flame sensor. However since some users here had solved the problem by replacing the flame sensors, I figured I'd try it. The setting for "More dry, less dry" never worked either so maybe this would fix two problems at once.

This dryer is a stacked front loader sitting on top of our washing machine. Opening the little front door (lower left side) is easy once you figure out that a little screw below needs to be removed. I almost broke the door trying to pull it open. The sensor is attached to the side of the flame area cylinder. It was hard to remove both the screw and the part itself from the slots as it's very springy. In fact when I finally removed it, it dropped to the base of the unit and sparks went flying as one of the electrical clips touched the metal (ground). Tip: first disconnect the electrical lead coming from the back of the unit to the ingnition block and later I used rubber gloves just in case. (I could not access the plug/outlet in the back). I installed the new part easily, though I was confused by the electrical leads: the white wire connects to the lead that has a red plastic dot on the side, but I think that must be a mechanical part and not a (wrong) marking, while the red connects to the other lead. Anyway, I connected it the same way I found it and put it back. Reconnected the other electrical wires and closed the door.

This did not fix the problem which turned out to be with the gas valve coils: as they get old, they turn off the flame when they get hot, even though the dryer keeps on turning. To read how to replace that part, search for comments under part number PS470049 ('M' Series Ignition Coil Kit). I don't know whether replacing the flame sensor is going to fix the "more dry-less dry" function, will have to see. Still, this website is great. Our dryer is a Westinghouse bought in 1991 (almost 20 years old!) and with this fixes it's just like new.
Parts Used:
Flame Sensor
  • Giuseppe from San Francisco, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 26 people found this instruction helpful.
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Bearing Bracket Worn Out
Took off front panel, removed drum and replaced parts listed. A bit tricky to keep small parts in place. However, masking tape helped. Best of all was the online diagram of how the parts were assembled. In addition, taking step by step phone pixs aided in replacing parts since there was some down time between diagnosis and installation.
Parts Used:
Rear Drum Bearing Kit Rear Drum Bearing Kit Rear Drum Bearing Kit Drum Support Bearing Dryer Drum Bearing Bracket
  • David from Fairdale, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 24 people found this instruction helpful.
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Dryer drum would squeak and squeal until warmed up, but progressively got worse as the days drug on.
First pry up on the front edge of the top panel of the dryer which is held in place by snap in clips. Pivot the top open and support against wall or other taking care not to pull on wiring harness. Next remove the 2 screws that hold the front panel in place. These are located on the inside of the front panel. The front then snaps loose also. Remove the plastic drum stop located at the top edge of the front of the dryer. Next I removed the 3 drum screws located inside at the back center of the dryer. Next you can you need to remove the belt the motor located at the rear vent panel on the back. Slide the now loose drum out exposing the rear bearing. With a 5/16 end wrench, loosen the 2 screws on either side of the bearing retainer. Assemble the new bearing bracket to match the old one. Apply a liberal amount of supplied lubricant to the pivot ball and plastic retainer. At this point it was helpful to have someone at the rear of the dryer hold the new retainer bracket against the back of the dryer while I tightened the new bearing assembly in. Assemble dryer in reverse.
Parts Used:
Rear Drum Bearing Kit
  • Chad from Glyndon, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
19 of 22 people found this instruction helpful.
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lint filter did not fit "squarely" into its place
replaced old filter, only to find that the new one had the same issue. After closer examination, I determined the filter guide that screws into place, which I had removed earlier to clean lint out, did not hold the lint casing correctly. I removed and reinstalled the piece that has the metal moisture sensors, and replaced it, ensure both screws held the lint casing as it should. Now I have two lint filters that fit perfectly! So, if you ever remove the piece wtih the metal sensors, make sure that the lint casing is screwed in correctly when replacing.
Parts Used:
Lint Filter
  • Jeff from Bethalto, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
18 of 19 people found this instruction helpful.
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Dryer would not ignite
Make Sure Dryer is off and disconnected from power! Also, beware of sharp edges on dryer parts and cabinet.
1) Popped-off top lid with flat-blade screw driver (Insert screw driver in joint between top and front of dryer above door) Spring clips are all that's holding top on in front
2) Unplugged plastic electrical connector located just along the top-right side of dryer
3) Removed one sheet metal screw located about 8" down from top on either side of dryer - total of two screws
4) Pull front of dryer back and pull up at bottom of dryer (Remember that when you replace front you will have to make sure plastic bearing surfaces on dryer tub are centered back in cut-out on front panel. Plastic tabs fit inside the cut-out or else you'll ge a swishing noise when tub rotates)
5) Set front panel to side
6) Flame sensor is located on the left side of the burn chamber sheet metal cover. It has a red and white wire with flat connectors that must be pulled off. Note which color goes to what terminal
7) Unscrew fastener. Note: this screw/fastener needs a non-standard driver to get it out. I have a variety of other drivers beyond phillips/flat types and non of them worked.
8) I ended up using a pair of pliers to just work it out from under the screw. I bent it, as it has a tab that slips in along left bottom edge of burn chamber cover.
9) Finish taking screw out by hand
10) Put new flame sensor in by inserting tab on bottom first. Then, screw in fastener to top of sensor bracket and reconnect wires. White on top and red on bottom terminal.
11) Replace front panel with door by placing in tabs on bottom front of dryer. Again, make sure plastic bearing surfaces are inside of circular flange on front panel
12) Make sure to reconnect plastic cable connector. Note: I added a tie-wrap because it looked like the connector might rub against drum. There are some holes through which you can run the tie-wrap
13) Replace the two sheet-metal screws
14) Push top down so spring clips re-engage with dryer body
Parts Used:
Flame Sensor
  • David from Murrieta, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 20 people found this instruction helpful.
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Squealing sound Idler arm and pulley
This is actually a white consolidated IND. brand, but that wasn't on your list. Be sure to check your tensioner pully if you hear squealing coming from the dryer. I changed the felt ring and the support bearing before realizing that my pully bushing was the cause of the noise. If you have squealing then spray a little wd40 on the bushing and shaft, if the noise stops, then you found the smoking gun. Replace the pulley. Unhook the spring and it comes right off. No tools needed.
Parts Used:
Idler Arm Assembly
  • Lewis from Thornton, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
17 of 20 people found this instruction helpful.
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howling dryer. Wolves in the area would howl back!
Waited only 2 days for part. That was with REGULAR delivery. It usually takes weeks to get out to REMOTE northern Minnesota.
Unstacked the dryer took off the top. 2 screws to open front. Pulled 3 drum mounting screws. Pulled the drum. Removed the pivot. Cleaned (blowed and vacuumed everywhere). Cleaned the pivot receptacle. Relubed the pivot with high temp lube. Removed 2 motor assy mounting screws. Screwed off the squirrel cage. Swapped the motor. Remounted new motor assy. Looped belt over drum. Remounted the drum. Closed the front. Closed the top. Opened the belt access plate on the rear. Looped new belt over the tensioner. Closed the access plate. Restacked dryer. Turned it on. Sounds like brand new. Less than 2 hours. Saved more than $800. More than I generally make an hour! Actually I saved a lot more than $800 because I probably would have had to buy both the washer and dryer stack so it could have been around $2500.
Everything I ordered arrived in 1 box and all parts are right!
Now in my spare time I need to replace the bearings on the old motor and I'll be ready for the next time, in another 10 years!
Parts Used:
Drum Belt High Temperature Lubricant Drive Motor with Pulley
  • David A from Deer River, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
16 of 18 people found this instruction helpful.
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Drum making thumping noises, clothes getting caught behind drum.
I've always been a "do it yourselfer". If I can fix it, I save money. I took the dryer apart by lifting the top up like car hood. Then I removed the front panel. The front drum glide snapped into place easily where the other one had broken off. The felt strip that you sent was much shorter than the one on the dryer, so once I used the wire wheel to remove the old glue, I cut off the section of the felt that was bad and replaced it with the new felt. The turns much quieter and clothing doesnt get caught behind the drum anymore.
Parts Used:
Lower Front Felt Seal with Adhesive Drum Glide - White
  • Gerald from Baltimore, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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no heat in the dryer
unplugged the dryer, discontected the sensor and unscrewed the bracket, replaced the new one and put the connectors back on, screwed the bracket back on and that was it. Very easy fix for a female who does not do much of these sort of repairs but learning.
Parts Used:
Flame Sensor
  • Joy from Lakeville, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 19 people found this instruction helpful.
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Old Dryer drum veins degraded and broke down.
I opened the top of the dryer to gain access to the outside of the drum. Then I removed the screws holding the old drum veins in using the electric drill with the nut driver attachment. Then I positioned the new veins in place on the inside of the drum and replaced the screws from the outside of the drum to hold the veins in place. Then I replaced the top and was ready to go.

This is the third repair that I have done using parts from parts select. the other two repairs involved replacing electrical parts. Specifically thermostatic controls or swicthes. I am very happy with the parts and the diagrams provided on your web site without wich I would have had to replace my dryer a long time ago.
Parts Used:
Drum Baffle
  • Alfred from Loveland, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 18 people found this instruction helpful.
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Dryer Drum Squealing Loudly!
This unit is a stackable washer&dryer,so first pull unit away from wall atleast 4 foot. Unplug power cord,then take10 dagree front panel off then the control panel off and unplug the 5 connetors if your unit has that many,then lay panel asside. Take dryer door off,makes it easier when putting it all back together. Now take front panel off and the dryer lent tube,now just take the 3 center phillips head screws out and slide drum out. Pull upward on what they call the shaft which held drum on. Now these are the parts you should order. Belt,grounding ball clip,grounding ball,drum support bearing,bearing bracket,and most important part is the shaft. The shaft is ur insurance for the whole job. Use a good grease like white lithium grease and coat the shaft end and the drum support bearing. The grease will cut down on friction for a while,and re assemble the way you took apart. Reminder grounding ball goes behind drum support bearing not in front. Good luck and please vaccum.
Parts Used:
Rear Drum Bearing Kit
  • john from waynesboro, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
13 of 13 people found this instruction helpful.
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Motor shaft broke
had to remove the belt and drum and then remove the motor and replace it...put the belt on and then the hard part was to get the drum in place without the belt coming off. New Motor works quieter than the old one did, so I assume the dryer came with a defective motor to begin with and then the shaft finally broke. It runs very quiet now, but never did before. Even a service man came when it was new but said that was normal. Now we know it was not....there was a problem from the start.
Parts Used:
Drive Motor with Pulley
  • Beverly from Blairsville, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
14 of 18 people found this instruction helpful.
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Dryer would make squealing noise when used
First I removed the top of dryer by prying upwards with a screw driver to pop the clips that hold it in place,the second thing I done was to remove to screws that held the front of dryer in place,these screws are located in side the cover half way down.once tha twas completed I remove the front and took it out side where I used a wire brush to remove the old felt at least what was left.onced cleaned I applied the new felt using the supplied high temp glue and then used clothes pins to clamp the felt in place and left sit over night .next morning I installed with ease and all was fixed. NO MORE NOISE:)
Parts Used:
Upper Front Felt Seal Lower Front Felt Seal with Adhesive High Temperature Adhesive
  • THEODORE from INDIANAPOLIS, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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No heat/intermittent heat. Ignitor glowed but no gas flame.
White Westinghouse WDG547PB Dryer. Removed access panel (lower left front of dryer) by removing phillips head screw below access panel. Removed two phillips head screws holding bracket that holds coil in place. Removed coil, disconnected electrical connector. Connected electrical connector to new coil and set in place. Repeat for second coil. Reinstall bracket and access panel. Job complete. Dryer back in service with no problems.
Parts Used:
M Series Ignition Coil Kit
  • Jeffrey from Richmond, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 12 people found this instruction helpful.
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All Instructions for the SGR351HQ1
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