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S3700E4WW General Electric Washer - Instructions

All Instructions for the S3700E4WW
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Washing Machine would not balance on spin cycle
I replaced the work tub dampening strap because that what everyone recommended to replace for this problem. However the purpose of these straps is to dampen the agitation cycle and they have nothing to with the spin cycle at all. the balance ring assembly had been rubbing on the outer tub so I decided to replace it because of a "balance issue". However the ring is liquid with baffles to counter balance the load as it spins and it still had the liquid inside of it so it was actual not needed. What fixed my issue was I found a bolt laying at the bottom of the washer. This bolt was one of the 4 bolts that hold the outer tub to the metal support. When it feel out the tub was only held in at 3 points not the needed 4. This allowed it to rock a bit in the high speed spin and you thought it was going to fly into a 1000 pieces. I replaced the bolt and other parts since I had paid for them and everything works great now.
Parts Used:
BAL RING Assembly Tub Dampening Strap
  • Jarid from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
57 of 79 people found this instruction helpful.
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Washer wasn't filling with cold water.
I think finding the tools to do the repair took longer than the actual repair!

After unplugging the machine, turning off the water and disconnecting the hoses~ All I had to do was remove the top front panel~ I think that was 3 screws; remove the old part~ 2 screws, disconnecting a hose, and unplugging the 2 connections; put in the new part~ reconnecting the hose, 2 screws, plugging in the two connections; put the front panel back on~ 3 screws; reconnect the hoses, turn the water back on, plug the machine back in then tested it and it worked perfectly!

When the kids got home from school and I told them I fixed it they high fived me and said, "Way to go Mom!"
Parts Used:
Dual Water Inlet Valve
  • Mary from Hellertown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
46 of 49 people found this instruction helpful.
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Loud banging noise
Removed the front cover of the washer by sliding a screw driver to release the clips. Loosened the 4 nuts that held the drivebelt motor pushed the motor back to release the drive belt. Replaced the drive belt, pulled motor until drive belt was snug and tighted the 4 bolts. At the same time, I replaced the 4 tub dampening straps located at the top of the tub and now the unit is just like new.
Parts Used:
Tub Dampening Strap V-Style Drive Belt
  • Franklin A from Elk Grove, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
40 of 45 people found this instruction helpful.
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Valve was dripping cold water when washing machine was not running.
Took 4 screws off of face plate, exposed valve, unplugged power supply, removed wire harnesses to hot cold valves, removed hot and cold water hoses from back of washing machine, removed two screws holding valve body to washer,put new valve in and reversed procedure. ta da!!!!!!!!!!
Parts Used:
Dual Water Inlet Valve
  • Jerry from Rogers, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 40 people found this instruction helpful.
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Washer over flows and floods floor
1. Noticed there was and obstruction in the air line that feeds the water level pressure switch. Cleaned out the air line but still had intermittent problem with flooding.
2. Evaluated the fill solenoid valve with meter and was functioning properly
2. Evaluated pressure level switch with meter and noticed that the switch was not changing state as it should when the water level is increasing. Replaced the level pressure switch, but still had problem.
4. Noticed the air line was damaged and had a hole that prevented pressure from building up. Replaced the air line and all is good!
Parts Used:
Water Level Pressure Switch
  • Rick from Warrenton, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
37 of 39 people found this instruction helpful.
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agitator was no turning
Repaired Agitator - required to pull from the bottom pulling on one side a little more then the other. Once you got loose it comes right off. Under neith there is a bolt that holds on agitator coupler. remove the bolt with wrench or socket wrench and then the agaitator coupler. Replace with new agitator coupler ,make sure grooves are aligned when putting on the rotor. Tap the top of the agitator coupler lightly until it is completely seated. Put the bolt on with wrench or socket wrench. Put the agitator back on over the agitator coupler and agin make sure grooves are alighned and push down until it feels it is seated. When done, give it a light pull to make sure it is secure and then you are done.
Parts Used:
Agitator Coupling Kit Agitator Coupling Kit
  • Jody from Deefield, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
34 of 36 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
Drain Pump and Motor Assembly
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
34 of 39 people found this instruction helpful.
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oil leaked on clutch and slipping
followed the instruction on the wiring sheet and removal and repair sheet that comes with the wahing machine. They wee very good directions and the only problem that I had wa getting the 1 and 11/16 inch not off the shaft that holds the tub to the transmission, The main problem was that the transmission had leaked all over the break and the tub would spin while hitting the pipe wrench with a claw hammer. Ended up using a 10 lb sledge hammer to hit the pipe wrench and that finally loosened up the nut, but that was the only real problem i had. I say this was easy except for getting off that nut
Parts Used:
Transmission and Brake Assembly
  • PETER from MCMURRAY, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
32 of 35 people found this instruction helpful.
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Broken knobs
Actually putting on a knob is self-explanatory. But wanted to say your company had the best price and reaction (delivery time). Great job by PartSelect!
Parts Used:
Knob and Clip
  • Ray from South Pasadena, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
42 of 66 people found this instruction helpful.
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The washer kept overflowing and flooding the garage every time we did a load of laundry
Instead of calling a repair man, we decided to look up the problem on the internet. We found that other people had the same problem on a website such as this. We narrowed it down to 2 parts. I opened up the panel on the washer where all the controls are (only 4 screws). Inside the panel was a diagram of the washer. We thought it would most likey be the Water level Pressure Switch. I found the part right away and removed it, I removed two connectors. It was really easy.
We ordered the part online and it came really quick (within two days). I installed the new part(Water level pressure switch) and tested it. The washer worked perfect and did not overflow. We tested it again with a load of laundry. Everything was good.
We saved a lot of time and money by fixing it ourselves. We did not have to wait around all day for a repair man and the part was under $30.00. I am happy the way it all turned out.
Parts Used:
Water Level Pressure Switch
  • Paul from Brea, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
33 of 40 people found this instruction helpful.
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Washer agitator not working
First I removed the agitator with a belt. Then I removed the nut with a wrench. The Agitator coupli was smooth on the inside so I knew that was the problem. I got the new part, slid it into place. Tightened the new bolt and replaced the Agitator component with a quick push downwards. Easy!
Parts Used:
Agitator Coupling Kit Agitator Coupling Kit
  • Brenda from Coon Rapids, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
30 of 38 people found this instruction helpful.
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agitator is not moving
We couldnt figure out why our clothes werent getting clean until I took the door magnet off and placed it on the sensor so we could watch the washing machine while it was operating with the lid open. The agitator was not moving at all. I put a rope through the fins of the agitator on 2 sides, and using a board for leverage, it popped right off. I used a socket to remove the coupler screw and put on the new parts. Washer works great now. A very easy repair.
Parts Used:
Agitator Coupling Kit Dual Action Agitator
  • Eric from Tulsa, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
29 of 36 people found this instruction helpful.
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
Tub Cover - White
  • David from Rancho Cucamonga, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 42 people found this instruction helpful.
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Old belt wore out and stretched, wasn't driving tub through spin cycle.
I loosened the four nuts holding the motor in place, slid the motor toward the tub to slacken the belt enoug to remove it, then replaced old belt with new belt, pulled motor back in place until belt was tight, then tightened the four nuts holding th emotor in place.
Parts Used:
V-Style Drive Belt
  • Joseph from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
23 of 26 people found this instruction helpful.
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No hot water fill
- Troubleshot fill valve first. OK
- Followed leads to temperature selector switch.
- Checked resistance and live voltage at switch.
- Determined switch had failed on "hot" side.

1. SECURED POWER
2. Removed four torx screws on top of dashboard.
3. Removed six sheet metal screws from dashboard back.
4. Removed 4 leads from bad switch (one at a time).
5. Placed leads on new switch (one at a time).
6. Removed existing switch.
7. Installed new wired switch.
8. Re-installed dashboard back and top screws.
9. Op-test sat.
Parts Used:
Temperature Switch - 3 Position
  • Richard from Kittery, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 36 people found this instruction helpful.
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All Instructions for the S3700E4WW
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