RVM225BL01 Hotpoint Microwave - Instructions

We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone

After reading some of the comments that others wrote, I decided to order the light sockets along with the replacement bulbs. As predicted, the old light bulbs broke when I tried to remove them - the bulb separated from the base which was still screwed in the socket. After removing the screws that held the bottom panel, I was able to remove the socket assemblies with ease. After inspection of the old sockets, I was glad I ordered new sockets - the old sockets were burned in some spots and very brittle. The parts arrived within a day and a half after I ordered them, but when the parts arrived, one of the bulbs was broken (happened during shipping). I called the office phone number and talked to a really pleasant technician who refunded me the price of the broken bulb and placed an order for a replacement. That was the Wednesday evening before Thanksgiving Day. I got the replacement bulb yesterday (Tuesday) morning - still really quick considering the Thanksgiving holiday. All of the parts are installed and are working excellent. I am definately going to keep their WEBsite for future use, and I'll be letting my friends know about them. Thanks PartSelect, you've earned my business.

First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.

The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN

I ended up breaking one bulb trying to remove a burnt bulb for replacement. We then tried removing the other bulb and it wouldn't come out either. I googled the problem and found PartSelect and an explaination of the problem. Heat from either the stove or the bulbs had fused the bulbs into the sockets. Comments on the problem explained that you just remove the bottome pannel (we had seven screws), unplug the old sockets, insert the new and new bulbs and reattach the panel. It was quick and no problems to correct. We did discover the microwave was on its own breaker, make sure to disconnect or cutoff power to the microwave before you start.

Loosen screw holding glass cover plate in place over bulb. Glass cover plate will swing down. Unscrew bad bulb, replace with good bulb, reset glass cover and tighten screw.

The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.

Put radioactive nuke suit on. Unplug microwave, used philips screw driver and took glass plate from the bulb cover, unscrew burnt bulb and replace with new bulb. Put cover back over replacement bulb, insert screw and tighten. Then used philips screw driver to take two screws that held the front control panel in place, then it folded down, then checked 20 amp fuse, it was burnt, replaced it with a new one. Folded control panel, inserted two small philip head screws back into control panel. Then plugged microwave back in, set the clock, tested it with cup water. Worked like a brand new one. Take off radioactive nuke suit. Just kidding about the radioactive nuke suit.

All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.

Rather than open access door took off bottom (5 screws) This gave more room as the microwave is mounted under the wall cabinets over the stove.

Had trouble isolating the problem, so I had a repairman identify the problem, then I ordered the part and replaced it myself.

Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.

I unscrewed the entire undersurface of the microwave (I didn't do this before!) and replaced the light socket. Easy job and I'm glad the part was still available.

I was told by 2 different appliance technicians that the crumbled/melted light socket could not be replaced which meant replacing the entire microwave (expensive!). Other posters on your sight described the repair steps and I gave it a try. The hardest part was probably figuring out which switch in the fuse box belonged to it (now marked clearly). It was a simple matter of unscrewing the bottom panel of the microwave to access the socket, pulling the crumbled/melted unit off and shoving the new one on. I can't believe the repairmen didn't want any part of even giving it a try.

Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again