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Robert
November 6, 2017
Water will not flow at front door
For model number RF268ABRS/XAA-0000
Hi Robert, Thank you for the question.If the water is not flowing I suggest replacing the Water Valve Assembly. Hope this helps!
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Carla
January 10, 2020
The flap for the ice maker dispenser continuously cycles for about a minute at random moments. Removing the ice in the holder seems to help it stop. Also the water in the dispenser as started leaking for 1-2 seconds after the cup is removed.
For model number RF28HMEDBBC
Good Day Carla, thank you for your question in regards to your unit. Could you provide us with the model number for the ice maker that you have in your unit? Based on our research there seems to be several that are compatible. The solution that we found is that it may be that the door to the ice maker has to be replaced. We hope this helps. Best Regards.
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Eddie
January 27, 2020
My ice will not dispense ice out of the door. Water comes out instead of ice. It making ice good however.
For model number RF4287HA
Hello and thank you for writing.
Here is the troubleshooting section for this very common problem:
https://www.partselect.com/Repair/Refrigerator/Not-Dispensing-Ice/
According to our database, the model number you provided is just a portion of a model number with multiple possible variations. To ensure that we recommend parts that will work for your model, please check your information again; you will need to provide us with the full model and serial numbers located on the sticker on the unit itself.
Once we have that information, we would be happy to find the part you need. We are looking forward to your reply, please always notate the model number. Thank you.
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John
December 21, 2021
Ice maker quit working. I have tried holding the dispense ice lever for 5 plus seconds, made sure the child like was off, etc. but I can't get it to make ice or even get the water to run to the icemaker (usually hear that). Had guests two days ago and someone switched from cube ice to crushed. I changed back, I think, but that is when it quit working. I am thinking a setting I messed up or a solenoid. Help
For model number RF24FSEDBSR
Hello John, thank you for writing. Yes, replacing the Ice Dispenser solenoid PartSelect Number PS4163419 should correct these issues. We hope this helps.
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Matthew
February 20, 2022
It makes ice and makes a sound when activated to receive ice but nothing comes out. What is the problem? Do you have a video?
For model number RF28HFEDBSR
Hello Matthew, Thank you for the question. We suggest checking the Ice Bucket to make sure there is no Ice Build up preventing the Auger from turning to push the cubes out to dispense. If you unthaw the Bucket and the auger is still not turning to dispense, the Bucket may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Ice dispenser provides water but no ice. What part should I replace?
For model number RF4287HAPN
Hello Dave, Thank you for the question. If the Ice Maker is making ice but the dispenser is not dispensing the ice, we suggest checking the Bin that holds the ice to make sure there is no build up preventing the ice from being dispensed. If the Bin is good, you may have a faulty Ice Chute PartSelect Number PS4175965. We hope this helps!
Ice maker does not make ice. Water dispenser works fine. The ice bucket had ice on the outside of the bucket. After I removed the ice around the bucket, I turned the ice maker back on but the maker doesn’t fill to make ice.
For model number RF28HDEDBSR/AA
Hello Glenn, thank you for the question. According to our research, the issue appears to be with the ice dispenser solenoid and you may need to replace it, the part number is PS4163419. If that does not help, we would suggest replacing the ice maker, part number PS12115595. We hope this sorts out your problem!
Hello. I have a 2014 model. There is ice build-up all around the ice dispenser. I clear it and it happens again. What parts need to be replaced? Thank you.
For model number RF263BEAEWW/AA
Hello Ted, thank you for your inquiry. Based on our understanding of the issue, we would suggest checking the ice chute gasket cap. If it is not faulty, then replace the ice dispenser solenoid, part number PS4163419, to fix the issue. We hope this solves your problem!
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Renu
December 16, 2017
My water dispenser will not stop dispensing water, so I had to shut off the water. Do you have any suggestions?
For model number RF28HMEDBSR
Hello Renu,
Thanks for your question. We would advise replacing the water inlet valve after testing it with a multi-meter for continuity.
I hope this helps.
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Ulysses
March 27, 2018
Why wont the refrigerator dispense only crushed ice. Will not change to cubed or water
For model number RF267AEPN
Hello Ulysses, Thank you for the question. Soudns like the Ice Dispenser Solenoid, PartSelect Number: PS4163419 is defective and will need to be replaced. Hope this helps!
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