RF4287HARS (XAA-0003) Samsung Refrigerator - Instructions

OMG seriously! I stopped into my go-to appliance repair shop to ask about what might be needed to repair the problem with my refrigerator door. They said you will need to replace the Mullion Flap piece. Cost would be $250-300 with part, labor and service. I went on line to see if I could handle the repair process myself. I found a How to - U Tube video and turns out I only needed to replace a little spring and pin not the whole Mullion Flap. Went to Parts select, ordered the spring and pin and did the repair myself in about 5 minutes. Shipping was $7 so I ended up paying $13 total.

This is the Samsung French door refrigerator style that so many people have complained about freezing up and not cooling the top section. I first changed out the defrost thermostat and this did not correct the problem. I done a quick resistance check on the temp sensor that's mounted on the evaporator itself. The resistance would change when holding an ice cube on the sensor so I just assumed it was ok. PLEASE TAKE NOTE: When performing a resistance check on this sensor, make sure your readings match the Samsung temp/resistance chart in their literature. My sensor was way off calibration and was causing the freeze up. Its working as designed now and DW is happy again. Learn from my mistake.

The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.

There is a pretty good video about this on youtube, but complications arose nonetheless. The replacement spring supplied by Partselect is a bit different from the original in two ways. First, it is made of heavier-gauge wire; this is a good thing for durability, but it makes installation tougher. Second, the ends of the spring, which are bent at right angles to the spring axis in order to fit into the plastic sleeves that hold the spring ends, are far too long. Once I figured this out, i snipped the ends down by a quarter inch or so, and they fit into the sleeves just fine after a certain amount of persuasion from needle-nose pliers. All things considered, it was a bit harder than it should have been, but the door works now, so all is well.

Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes where. The door works perfectly!

Unscrewed 1 screw, removed panel, disconnected old icemaker and removed it, Added new icemaker, reconnected, replaced panel, replaced screw, & reset new icemaker. Started making ice almost immediately. Threw out entire first load of ice. Working great since! I wasn’t sure if it was the icemaker or the water valve to it so had a guy come out ($50) who confirmed it was the icemaker. He wanted $550 to replace it (part/labor). We bought the part here at Part Select for $185 (part/tax/delivery) and saved $265 on a job that took less than 15 minutes.

Placed new spring pin and new spring in place with pliers-10 seconds tops. HOWEVER!! Your instruction video is INCORRECT. Spring must be placed opposite of video with bent side toward million otherwise million is flipped outward not held closed. Two frustrating days before I figured that out.

Took shelving out of freezer removed panel. Took second panel
out and removed motor. Whole repair took 45 minutes. Works perfect

Once I understand how to remove the old part the rest was very easy .
Had ice in a couple of hours .

Went on the Internet to find the installation instructions.

Really nothing to say simply replace the old spring with the new one and it’s as good as new

This company has everything!! One simple spring was all I needed. Fast shipping and product was exactly what they said I needed. Took me less than a minute to fix!! I’ll definitely shop here again!!

Following the YouTube video - referenced in the PartSelect Website -
First installed the Spring Pin on the Mullion - Then inserted the top end of the Spring into the SPRING PIN - then while holding the spring in place with a left hand finger - using needle-nose pliers in my right hand I manipulated the other end ( the lower end) of the spring into the receiving hole on the door .. DONE!

Called someone else. Got the parts elsewhere.
Got the fridge back online 3 week longer than it should.
got charged for the part then failed to send it.
then finally allowed they didn't have the part in stock.

Took both drawers out. Took out the 4 bolts holding the door in place. Took old gasket off. Started in a corner placing new gasket on the door and continued around the door until gasket was completely secured onto the door. Put door back on sliding hinges and put 4 bolts back in the holes. Closed the door. Very simple.