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RCC3024RB02 Whirlpool Cooktop - Instructions

All Instructions for the RCC3024RB02
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Element quit working
Important to unplug the appliance first. There were two screws which were at the top opening of the oven. They were a bit obscure, but with a bit a searching, I was able to find them. After removing those two screws, the entire top lifted up. There were four screws from the bottom of that assembly which were easy to find, and once removed, the top lifted of easily. I found it easier to remove the two power lines with two easy disconnects, this made it easier to work on the assembly. The element itself was held down by two simple clamps which required no tools. There were four easy to remove wires, and the element came right off. Simply reversing the process put it right back together, plug it in, and back to cooking again.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Daryl from Oak Creek, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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Right Side Rear Burner Not Working
Only hitch I experienced was identifying the correct replacement. The original diagram presented the accurate shape of the element my range required. However a different shaped element was displayed when I noted my unit is a series 12 serial number. I ordered it (with reservations) and as it turned out the replacement was identical to mine. Next time I will have a lil more confidence in the instructions given.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • WILLIAM from TAMPA, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Burned out stove top element
Unplugged the power cord first. Opened oven door and removed the two screws that held the stove top glass down. Lifted the glass top and removed the four wires connected to the element. I taped the wires to the lid in the pattern they were attached to the element. remove the element from the brackets. The new element was an exact match. reversed the sequence. Put a pot of water on and boiled a hot dog! Perfect! Great part and speedy delivery!!
Parts Used:
Element with Limiter 6 Inch - 1200W
  • rick from colorado springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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back R burner of ceramic top stove went out - died
1st - UNPLUGGED appliance from electrical source!! then removed screws to open ceramic stove top, disconnected wires from dead element, plugged in wires to new element, closed stove top, turned on burner - it worked!!

only problem is that "hot burner indicator" does NOT stay lit after burner is turned off!
Parts Used:
Element with Limiter 6 Inch - 1200W
  • gayleana from spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Back left burner went out
I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Jane from BRYAN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Rita from COOPERSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
1 person found this instruction helpful.
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Burner did not heat up
Access to burner nothing like on-line videos:

1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Sergio from JENSEN BEACH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Parts Used:
Burner Element - Right Front
  • Jon from Saint Louis, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Marc from SUNRISE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
Parts Used:
Element with Limiter 6 Inch - 1200W
  • James from HILTON, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
1 person found this instruction helpful.
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Elements burned wouldn't heat
First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Jaime from Deltona, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 7 people found this instruction helpful.
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the burner didn't work and digital part too
I used the digital multimeter for measure the voltage in the burner and in the digital part,I saw the electric cables
Parts Used:
Burner Element - Right Front
  • Eduardo from Lenexa, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
7 of 23 people found this instruction helpful.
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cleaner
just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you
Parts Used:
Cooktop Cleaner
  • Mary from Duarte, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 2 people found this instruction helpful.
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The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Louis from Morgan, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Surface element with limiter 6", 1200W was burned out
Removed the two screws, on both sides of the oven wall corner. Gently lift the front end of the glass top and pull towards me and disconnect the two electrical sockets. Carried the glass top assembly on the kitchen table and turned upside down. Removed the six screws. Removed the assembly from the glass top. Turn the top burners assembly over and disengaged the two clips of the burned out burner from the assembly plate. Transferred the two clips to the new burner on the exact locations like the old ones were. I have placed the new burner on the location and snapped the clips on the slots. Removed the connectors one piece at a time and connected to the new burner. Reversed the previous disassembly and all was done Works like a charm. Thank you all for assisting me in providing the necessary parts and video instructions. It was a lot cheaper than to buy a new range.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Tevfik from Naugatuck, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the RCC3024RB02
16 - 30 of 48