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PT970WM1WW General Electric Microwave Oven Combo - Instructions

All Instructions for the PT970WM1WW
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Actual temperature did not match set temp
Removed the oven door for easy acces to oven. Unscrewed (philips screwdriver) the screw holding temp sensor in place. Gently pulled the wiring until quick connector was located. Pushed down on locking level on quick connect while holding other end of wiring (so wiring would not fall back behind oven). Connected the new sensor and screwed back in place. Reinstalled oven door. Tested temperature settings by turning on oven and comparing with a separate oven thermometer.
Parts Used:
Oven Sensor
  • Brian from Fairfield, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 26 people found this instruction helpful.
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Katherine from WILLIAMSTOWN, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 16 people found this instruction helpful.
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Something in oven exploded and stained glass so couldn’t see what’s baking
Ordered window pack from PartSelect then removed oven door from front of stove, then removed back of door and silver backing and glass pack. Dropped new glass into place. Replaced all backing,put door back onto stove. Tip. When removing screw keep them separated from each other as not to get mixed up when putting everything together. Good Luck, PartSelect has all the parts you need, this my second getting a part from them.
Parts Used:
Window Pack Assembly
  • Charlotte from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
14 of 16 people found this instruction helpful.
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After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Paul from San Jose, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
25 of 49 people found this instruction helpful.
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
Parts Used:
FUSE
  • charles from SARASOTA, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
Parts Used:
FUSE
  • John from OWOSSO, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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Microwave would not go on
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
Parts Used:
Monitor Door Switch
  • Jim from Lincolnshire, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 29 people found this instruction helpful.
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F2 error code
After reviewing the potential causes for the error code, I decided I'd try to change out the temp sensor. Using the ohmeter, I saw the difference immediately between the old and new sensor. The sensor is accessed from the back of the stove, and must be slide out to gain access to the rear panel. Since the stove I have is a built in, removing the stove and the access panel was the hardest part of this repair. Resetting the glass control panel was also a bit tricky to calibrate the touch sensitive buttons. Good luck.
Parts Used:
Oven Sensor
  • George from Fiskdale, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 17 people found this instruction helpful.
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Microwave wouldn't start after "Start" pushed
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
Parts Used:
Secondary Door Switch
  • Don from Monte Sereno, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 24 people found this instruction helpful.
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Oven blows 20 amp fuse
Primary door switch was shorted and blew the fuse when the oven was plugged in. Replaced primary door interlock switch.
Parts Used:
Secondary Door Switch
  • PATRICK from Covington, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 18 people found this instruction helpful.
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microwave would not start
took of cover removed switch and replaced with new one
Parts Used:
Secondary Door Switch
  • JULIA from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 16 people found this instruction helpful.
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When you open the door at the start the fan wood come on
I removed the unit from the wall removed the top two screws holding the panel above the door I the two screws holding the control panel removed the three switchs I found the top one to be blown and replaced it
Parts Used:
Monitor Door Switch
  • Larry from CHARLOTTE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 8 people found this instruction helpful.
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Microwave stays on when door opened
Removed control panel first then removed bracket holding door switches 8 screws total very easy fix ????
Parts Used:
Monitor Door Switch Secondary Door Switch
  • Charles from OAKDALE, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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All Instructions for the PT970WM1WW
16 - 30 of 128