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PSS26MSWASS General Electric Refrigerator - Instructions

All Instructions for the PSS26MSWASS
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Freezer Was Not Cold Enough To Keep Food Frozen Or Make Ice
I am a single mom of two with limited funds. I had a repairman come out and find the problem and give an estimate. We were told that it was the evaporator fan motor and and the main control board. The repair would cost $400 and no guarantee. So I checked the cost of parts and it was $200 so for no guarantee I figured why not try it myself and possibly save $200. So I ordered the parts from partselect. Even though I paid the cheapest postage they arrived the next day. So from what I read and saw this would be a piece of cake. Well let me just say if the freezer section was gutted to begin with it might not have been that big of a deal. As it was getting to the top screws of the panel that covers the evaporator fan required the removal of the icemaker and all. I am not a tall woman nor am I a thin woman and fitting my body in that small freezer section was not easy. There were times that I had to have my teenagers reach a long arm in and hold a part up for me. After that I discovered that the fan I had purchased only had 4 wires. The one from my old fan had 6. I discovered that 2 of the wires went to some sort of sensor. Long story short I rigged it. I was able to remove the 2 prongs for the sensor and insert them into the empty holes on the new fan harness. It wasnt easy. I have limited tools too and I wont even get into how I did it. They did not fit the greatest so I used the electrical tape to cover the whole connection. I put the whole thing back together and debated on trying it without putting in the main board but I decided to trust the repairman this time and go for it. Getting to the main board was no big deal. But what disturbed me was the main board I held in my hands did not look exactly like the main board I was about to take out. I watched the video 3 times my how easy it looked. I then read the directions that came with it. It talked about removing a pin and cutting a wire. Well I about had a stroke worrying. I finally found the serial # on my frig and thankfully mine was not on the list. However the directions did still say something about if there wasnt a wire in pin 2 proceed to step 3. Well I had a wire in pin 2. So it was confusing. My serial # wasnt one of the models #'s given but I did have a wire in pin 2. I just took a chance and trusted the serial #'s and ignored the rest of it. I plugged the wires on the new board one at a time. Put the cover back on and prayed as I plugged it in. A soft purr began. It was running. The freezer was around 60 degrees. I put a room thermometer in to make sure it was going down. It kept going down. Around 3 hours after I finished there was a loud noise from the freezer. It had made ice something it had not done in months. I stayed awake most of the night watching and listening to it. It got down in the single digits I was afraid that maybe it would never shut off. It finally shut off as I was making the kids breakfast the next morning. Of course I was worried that it would not restart. So I opened the freezer and fanned in room air. It worked. Since then we have purchased no more dry ice or regular ice. We bought a tub of ice cream and more than one day of school lunch stuff at a time. Bottom line it works. Thanks to everyones post and to partselect for the video. I hope that I never have to do it again though.
Parts Used:
Main Electronic Control Board Evaporator Fan Motor Evaporator Thermistor Clip
  • MARCELLA from FAIRDALE, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
39 of 55 people found this instruction helpful.
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GE PROFILE side by side with water & ice in the door.
I bought all new GE Profile Stainless Appliances about 3 years ago. We love the features, but find the plastic parts (milk shelf, cripser drawers, fronts/pulls for freezer baskets) keep breaking....not happy. Quick ice is a fabulous feature though! Anyway, thank goodness for partselect. I can order the replacement parts I need and install them myself quickly and with no tools so far. Their delivery is always prompt too.
Parts Used:
Water Filter Snack Pan
  • Amy from Westerville, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
36 of 46 people found this instruction helpful.
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Ice would not feed
Found that the plastic end piece was broken in two where the auger attaches at the rear of the ice tray. Purchased new one and installed. Lasted about 1 day. Purchased the whole assembly and it now works great.
Parts Used:
Ice Bucket and Auger Assembly
  • Albert from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
32 of 35 people found this instruction helpful.
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Plastic Drive Cup split
I took the four screws out of the ice basket and removed the plastic cup pieces. I then lifted the scress shaft up and put the new cup in. You have pull up very hard on the screw shaft and use two thin flat metal puddy knives to disingage the two plactic stays on each side of the shaft holder. The plactic housing around the screw shaft did not brake, however. I then put the screw shaft and the cup drive in place quite easily. Works fine.
Parts Used:
Ice Dispensing Drive Cup
  • Leroy from Cary, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
34 of 41 people found this instruction helpful.
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Icemaker would not dispense cubes or crushed ice
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Parts Used:
Main Electronic Control Board
  • Jeffrey from Highlands Ranch, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
33 of 38 people found this instruction helpful.
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The compartment behind control panel with snow
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Victor from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
40 of 61 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
30 of 32 people found this instruction helpful.
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ice despenser door would stick open and frost up to the point of of ice not coming out
after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • joe from raleigh, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
35 of 47 people found this instruction helpful.
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No water or ice and a constant ticking sound from the control panel
Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Parts Used:
Main Electronic Control Board
  • john from waxahachie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
32 of 39 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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Drive Cup Broke and Helix Cracked
Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.
Parts Used:
Ice Dispensing Drive Cup Helix
  • Michael from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
32 of 40 people found this instruction helpful.
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Broken Auger Assembly
First tried to fix old auger. Bad way to go. Spent $30 in parts and didn't work. Don't mess around. Order this whole thing, slide the old one out and the new one in and you're good to go. I wish I would have done this in the first place.
Parts Used:
Ice Bucket and Auger Assembly
  • DIANNA from POWELL, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 30 people found this instruction helpful.
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Ice maker wouldn't dispense ice
ice tray slides right out. 4 philips to remove the bottom, 1 to remove the arm that controls the mode (regular vs. crushed). It just slips into a hole on a wheel at the dispenser end - the same end has two tabs you push in and slide up/out the coil screw that rotates and drives ice out. Once one end is out, it slips out, replace the cup, reverse. This is the 2nd time I've ordered from PartsSelect, both times the part came in just a couple of days, easy navigation on the site, plenty of security validation, etc.
Parts Used:
Ice Dispensing Drive Cup
  • Danny from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
29 of 36 people found this instruction helpful.
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water & Ice disspenser quite working
first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.

GE Wanted $300 + to come out and do the repair.

With partsselect and a little time I cut that cost in half.

Thank you,

Mike
Parts Used:
Dispenser Door Solenoid Assembly Main Electronic Control Board
  • Michael from Otsego, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
29 of 37 people found this instruction helpful.
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Water dispensor would not shut off
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
Parts Used:
Micro Switch
  • John from Mason, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 46 people found this instruction helpful.
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All Instructions for the PSS26MSWASS
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