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PSS25SGNABS General Electric Refrigerator - Instructions

All Instructions for the PSS25SGNABS
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Bad Ice Auger Motor
Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.
Parts Used:
Auger Motor
  • Mark A. from Port Byron, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers
57 of 67 people found this instruction helpful.
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refrigerator/freezer defrosting completely for no reason
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!
Parts Used:
Main Electronic Control Board
  • John from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 55 people found this instruction helpful.
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Ice maker failure due to chunks of ice building up in tray
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever
Parts Used:
Defrost Thermostat Temperature Sensor
  • Terrence from Escalon, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
62 of 83 people found this instruction helpful.
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Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch WATER VALVE WITH GUARD
  • randy from vancouver, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
57 of 70 people found this instruction helpful.
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Fan motor making noise due to broken fan blade
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hold grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor
  • James from Gainesville, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
64 of 93 people found this instruction helpful.
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Refrigerator fan was very noisy and we started to notice frost on our food in the freezer.
I should state first that I am a DIYer and have no experience fixing appliances. The fan noise seems to be a common problem. It has something to do with the bearings. Mine was actually hitting the housing in front on the fan as well. Getting into the installation, I knew I had to take the back panel and fan housing off. But I found out that everything needs to come off. This is the ice maker, the housing underneath the ice maker as well as the fan housing and back panel. This isn't difficult but good to know before hand. A quick note, the light bulb housings come out by pulling them forward. It's a good idea to label the screws as you take them out as there are quite a few that need to come out. I replaced the evaporator fan the fan blade and one grommet. In hind sight I should have replaced both grommets as they both showed wear. They are both exactly the same so you can order two of the above. All in all this is a pretty easy fix. It takes a bit of time, but it's not to difficult. Th most difficult thing was the wiring. The fan comes with a six prong connector and has four prongs taken up. There is, what I think is a temperature sensor, that takes up the other two prongs. Since I didn't order that part, I had to cut it out of the old connector and insert it into the new evaporator fan connector. This was a bit difficult and would have been much easier if I had ordered the part. Unfortunately, I don't know what that part is called, but it must be some kind of temperature sensor as it clips on the coil. The wires also run through a blue rubber wire-run that needs to be sliced open. This was pretty easy to do with a small serrated pocket knife. SLice it on the back side of it and pull the old wires out. When you are ready to install, just run the new wires through the hole from the old wires. Once you have replaced the fan the new blade and the two new grommets, it's just a matter of replacing all the equipment. Fan housing first, then the upper housing followed by the ice maker and the back panel. Good luck
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor Evaporator Fan Grommet - Red
  • Jon from Fenton, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
56 of 74 people found this instruction helpful.
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Gasket wasn't sealing
Replaced gasket. No tools requires. Just pull the old one out and press new one in channel with hands. TIP: heat the new one slightly with a hair dryer or a heat gun on low. Makes it more flexible
Parts Used:
Fresh Food Door Gasket - Black
  • Joe from Succasunna, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
51 of 59 people found this instruction helpful.
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Not cold & saw ice accumulated on freezer back panel
-Disconnect the power supply wire& turn temp control inside refrigerator to 0!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!

-30 mins to drain all water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!

-Set both temp control knots to 5 & put back all the food!

-If no ice build up on the panel after 10 days & then the repair is good!
Parts Used:
Defrost Heater and Bracket Assembly
  • Eddie from Freeport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
52 of 64 people found this instruction helpful.
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ice maker tube would freeze up
installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.
Parts Used:
WATER VALVE WITH GUARD Grommet / Tube Assembly
  • Ed from Chesterfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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water and ice maker stopped working
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
Parts Used:
MWF MANIFOLD
  • Robert from Sandston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Ice door would not open far enough, ice would get stuck in chute
First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • ERIC from MADISON, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
73 of 133 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 74 people found this instruction helpful.
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High Pitch Noise from the Evaporartor Fan
Firt Removed the Ice Maker Tray and the full ice maker assembly. Removed the plastic shroud that sits over the fan assembly. Since the original connector (or the plug)for the motor had also a temperature sensor attached to it and did not know how to remove and trabsfer to the new motor connector I spliced the new motor to the old connector. It was fairly straight forward. Overall the job was not that difficult and since I was trying to be more meticulous it took a little longer. An average person can do it in around 30 to 45 minutes.
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor Compression Ring Evaporator Fan Grommet - Red Lid Bumper
  • Murtaza from E. Amhurst, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
53 of 78 people found this instruction helpful.
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Ice crusher/dispenser would run but no ice would come out.
I removed the ice drawer,dumped out the ice and found the front end of the clear plastic auger and the crusher housing cover were broken. To dissassemble the auger system, I removed the phillips head screws that hold the crusher-dispenser onto the drawer, took off the washer and extrernal snap-ring from the auger shaft end. After removing the auger assebly, I pressed in on two plastic catches (on the dispenser housing) and gently pried the dispenser from the drawer with a small flat screwdriver. Then I removed the plastic nut from the end of the auger. Ass'y was much easier once the parts arrived. This repair would probably be too much for the average homeowner.
Parts Used:
BUCKET AUGER Dispenser Crusher Cover Refrigerator Ice Bucket and Auger Assembly
  • JOHN from KINGSFORD, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
56 of 88 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 52 people found this instruction helpful.
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All Instructions for the PSS25SGNABS
46 - 60 of 1689