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MDBH955AWS Maytag Dishwasher - Instructions

All installation instructions for MDBH955AWS parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the MDBH955AWS
46-60 of 1,754
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door would not stay shut

  • Customer: John from Boise, ID
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 17 of 21 people found this instruction helpful
-Remove all torx screws on door (2 min).
-unplug switch's (10 min) I used a small curved awl for this, there is a small nub that goes into the connector that needs popped off to release. I got the first switch in a few seconds, the second took several minutes.
-plugged in new switches and replaced torx screws (2 min.)
-another job well done.
The pictures on the web site were not accurate. I thought i needed the Latch assembly and the latch assymbly (Bisque)M. The Latch assembly Bisque had everything that the Latch assembly had plus the handle (and it cost like $8 less. So I had to return the Latch Assembly. Hopefully I made that clear I saw similar info when I was making my purchase but it was not clear so I ended up ordering more than what I needed.

Water leaking from bottom of dishwasher at motor.

  • Customer: Jack from Lee's Summit, MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers
  • 15 of 16 people found this instruction helpful
I removed the lower wash arm held by a single center plastic coated nut with pliers.

I then removed the six pump housing screws and the three filter cover screws.

This allows access to the pump impeller which is held by one screw. Once it is removed the filter plate, chopper and motor seal can be removed.

I actually had done this before to find a noise. At the time I noticed the impeller had become shorter due to plastic breaking off the impeller. It still fit the motor shaft so I just cleaned out the plastic and screwed it back on. I did not check for water leakage until I noticed loose flooring material a couple weeks later.

This is the mistake I made. The impeller is made so it presses down upon the motor shaft seal expanding it to seal out water. Because the impeller was missing the lower skirt it was too short to but enough pressure upon the seal to stop leakage.
Never use a impeller which is damaged in any way.

Due to this error I have had to buy a motor assy also. It was destroyed by the water.

latch handle, tabs, & inside of outer door tabs broke

  • Customer: Brian from Winter Springs, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 15 of 17 people found this instruction helpful
1st, shut off the breaker for the dishwasher.
2nd, opened the door and removed all of the torx screws holding inner door to outer door.
3rd, placed inner door up and held it out of the way (closed inner door through/around latch tab and folded up a piece of paper, threaded it through latch tab hole and placed a small piece of masking tape around the paper to hold door out of the way - this made the entire job easier, because you do not need to hold the door out of the way anymore).
4th, removed broken latch/handle assembly (carefully - it is always a good idea to collect/save broken pieces to piece together the "puzzle" in case you need to improvise. Removing the metal clip attachments is tough, but much easier now that the inner door is secured out of the way. They cannot simply be pulled straight out. You should use a gentle back and forth wiggle motion in a T-shape. Meaning, wiggle back and forth 1-way, and then the other way (perpendicular to the first way) - this should get them separated. Be patient with this procedure - it will work fine and you won't get frustrated.
5th, look at the situation to determine exactly what went wrong/broke specifically (I was extra screwed, because 1/2 of each of the "U" shaped tabs that hold each side of latch assembly in place were broken - as well as the tabs on the latch assembly. These U-shaped tabs were/are actually part of the plastic outer door. Specifically, they are on the inner side of the plastic control panel display. I could have replaced this part too, but I was trying to do as inexpensive a repair as possible.
6th, So - I found 2 nut/bolts in my toolbox (probably 1/8" in diameter - 3/4" in length - I used flat head. Be careful in your selection of bolt length - the least amount sticking out the front of the dishwasher - the better). I drilled 2 holes - in the exact location where these inner door tabs broke off - and entirely through to the outside of the outer door - yes, all the way through. We are talking about drilling through less than 1/4" of plastic - simple. I made sure that I would not be drilling through any lighting display or really important pieces. The holes ended up being situated in plain plastic locations - not interfering with any functions. Be careful in your selection of drill bit size - you want the bolt to fit through the hole obviously, but you don't want the bolt to have too much wiggle room - because it will be functioning as your new tab - that should have as much structural integrity. So, I recommend drilling a hole that is just big enough that you have to use a screwdriver to thread the bolt into the hole.
7th - I connected the clips into the new latch assembly - somewhat easier than separating the old one.
8th - I placed the new latch/handle assembly into its proper location (resting on the 1/2 mounting tabs that remained on the inner door).
9th - I then used a small flat screwdriver to thread the 2 screws in place (yes, screw head on the inside of the door - to function as a tab - the edge of the screw head will hold down on the latch tab ends). I had to tilt the latch assembly forward, to allow just enough clearance to get my small, thin flat head screwdriver in there (on a slight angle, but that's ok). Thread it through until it gently snugs down onto the latch tab.
***You can do better than I did if you want to go the extra mile*** Find a small, thin piece of sheet metal or plastic. Drill a hole just big enough for the bolt threads to slide through. This sheet should be cut to the following specs: a rectangular shape just big enough to span across the tab you made with the bolt - onto the inner door tab that it still not broken (the drilled hole to fit the bolt threads through on one end). It is added structural integrity to even better hold the new latch assembly in place. Think of it as a bridge that spans the tops of the U-tabs.
10th - After screwing the bolts through until just enough to snug down on the latch assem

Broken handle/latch Dishwasher was very difficult to open.

  • Customer: George from Andover, KS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 15 of 17 people found this instruction helpful
The first thing I did was read the all of repair stories that others had submitted. Then I set the timer and chucked up the Torx bit in my electric drill/screwdriver. There are 10 Torx screws on the inside of the dishwasher door and they came out very quickly. The top two screws hold the latch in place. I lifted the inside stainless steel cover to get acces to the latch. There was enough slack in the wire that I was able to remove the latch from where it was and extend it above the door. This let me lay the stainless steel liner back onto the inside of the door without removing or disconnecting the soap dispenser. Thus exposed, disconnecting the connectors from the old latch and reconnecting them to the microswitches on the new latch was a breeze. Once connected, I reinstalled the latch assembly, repositioned the liner correctly and replaced the ten screws. The entire job, including putting my tools away and cleaning up took eight minutes. I did it on my lunch break. The eight minutes included pulling the circuit breaker and reconnecting it (very important, that step). The new latch/handle assembly completely fixed the problem.

Latch Handle was broken from inside

  • Customer: Richard from Franklin, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required:
  • 18 of 26 people found this instruction helpful
1st: Unscrewed the inside of the door (actually hex screwdriver needed).
2nd: Removed broken part (one side of handle latch (which is plastic) was broken.
3rd. Had to disconnect two electrodes that were attached to the part that held the handle (there are two small prongs that you need to push back to remove these)
4th. In order to place the handle on the groove, you need to pull apart the bottom of the housing piece (it looks like it would be a hinge, but you just pull it apart)
NOTE: Make sure you have another person hold the top portion when you pull this apart because it has a spring and will come completly apart. This happened to us and it was a pain to get it back together.
5th: place the smaller "clamps" plastic pieces in the grove and then it should slide down into the groove, which will also seat the outer "plastic clamps" into the grooves.
NOTE: It seems like the repair part was built to reinforce this part of the handle, since this was the part that broke before. It is now reinforced with a little metal rod on each side.
6th: After all that, you need to place the two electrodes back on the piece.
7th: Hold it in place and put the inside of the door back on (start a screw on one side and then go to the opposite side. This will help to align the screw holes).
8th: After I put it all back together, I turned it on to make sure it worked ok.

silverware basket broken - replaced with new one

  • Customer: Linda from Owasso, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 14 of 15 people found this instruction helpful
I was able to remove the old handle and place it on the new basket - using only a screw driver.

Latch Handle Broken

  • Customer: Edward from Fredericksburg, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 14 of 15 people found this instruction helpful
This repair was very easy. First, I opened the dishwasher, removed the screws (they are torx) and removed the old handle assembly. I removed the inner liner from the door, and to do that I had to pull out the electrical wires. I turned off the power, always a good idea. I should have marked the polarity on the plugs before removing them, since you can put them back on wrong (and I did).

I also used caulk to hold the assembly on the bottom, since the cheap plastic molded forks holding the assembly on had broken. Most of the holding force comes from screws at the top. The caulk provides just a little adhesion, and will be easy to remove if the handle should need to be removed again--which I consider unlikely.

water was dripping from the bottom of the front loading door. Over time this had seeped into the insulation foam strip and formed a solid encrustation within the foam strip.

  • Customer: Dan from Clarkston, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 15 people found this instruction helpful
The real cause of the leak had nothing to do with the foam strip. The latch for the front loading door at the top needed to be adjusted to hold the door in tighter to the rubber door seal. This simple adjustment stopped the leak but since the foam seal was all encrusted with dried detergent from probably years of absorbing the leak, I replaced it with your new foam strip. I used a screw driver with torx bit and removed the stainless screws holding the inner door to the outer door. Once these were separated I removed the old foam strip using a putty knife and lacquer thinner. Placing the new strip onto these cleaned surfaces was the easiest part of the whole repair.

Dishwasher handle broke

  • Customer: Christy from Warm Springs, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 17 people found this instruction helpful
This was a very easy repair. Before I did anything, I flipped the breaker for the dishwasher and tried to turn the dishwasher on to make sure it had no power going to it. Once I was certain the power was off I removed the hex screws (there are 11) on the inside of the door panel using the hex screwdriver. Lifting and holding the inside panel up, I then used the pliers to pry the old latch assembly out of its metal prongs. Then I replaced the old latch assembly with the new one, pushing the metal prongs (by hand) into the slits of the new latch assembly. Last, I lined everything up and screwed the door panel back in place. I flipped the breaker back on and activated my child lock to make sure I had power. The handle worked perfectly. Quick and easy fix!
I ordered the part with 3-5 day delivery and actually received it in 2 days! I'm extremely pleased with my partselect.com experience and highly recommend using them for all your appliance parts needs!

The panel on the dishwasher stopped allowing choices, then failed completely.

  • Customer: Tamara from New Ipswich, NH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 14 of 17 people found this instruction helpful
First I flipped the breaker to the dishwasher's outlet since I would need to work around the power supply. Then I removed the bolts that held the door panel in place. I had to carefully push it back because of the power supply wires, but then I put my hand in between the sides of the door and unplugged it so my daughter could hold back the inside part of the door. Next I removed the bolts holding the power supply in place and pulled out the flexible circuit board that connected the power supply to the control panel and moved the power supply to the side. The control panel also had a few bolts which, once removed, allowed the control panel to be removed completely from the door. I then slipped the new one in place and reversed my steps. After flipping the breaker I ran the dishwasher - and it now works as well as when I first purchased it!

Door leaking, handle broken

  • Customer: John from Warren, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 13 of 15 people found this instruction helpful
Door gasket was easy out and in using the white mark on the seal to line it up with the center. The latch came with the handle so I returned the extra latch assembly that I ordered. Super easy to install. Removed door screws, carefully lifted and set aside inside of door leaving wires attached. Reved wire from latchtch switches, attached wires to new latch, put in postion and reassembled.

broken latch

  • Customer: eric from newark, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 13 of 16 people found this instruction helpful
i ordered the parts on sunday night at about 9pm. the parts arrived on tuesday afternoon! i removed the screws on the inside of the door, then removed the latch assembly and unplugged the two connectors. i then plugged in the new latch assembly and replaced the screws. i accidentally ordered two parts i did not need and received an email twenty minutes after i asked how to return the unneeded parts descibing the return process. i have already told three people how awesome your company is. anytime i need appliance parts i won't look anywhere else. you have a customer for life!! thanks for everything.

The impeller was not spinning. There was no washing water.

  • Customer: Brian from Portland, OR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 11 of 12 people found this instruction helpful
After finding out that the impeller shaft was stripped (plastic) I quickly found the correct replacement on partselect.com by using my model number.
You do not have to remove the dishwasher, if you know what is wrong. But, throw the breaker switch and turn off the water! After removing the spin washer arm, Undo all of the torx screws and pull out the plastic filter looking plates along with the center plastic water jet. This jet provides water for the upper washer assembly. You may have to pop that upper assembly out to protect it from damage.
The black impeller should just pull out if the plastic shaft is stripped. Otherwise, unscrew the small torx head and remove the impeller. You can remove the blade at this time and unscrew the plastic shaft by unthreading it while keeping the motor from spinning. (I shoved a screw driver underneath the dishwasher through the motor. Also the motor is just floating on the rubber gasket and can easily pulled out to accomplish this task. It's heavy and has a plug attached to it. You'll see where you can shove the screw driver. This comes in handy while installing the new shaft, because it is metal. Which is a great, long awaited upgrade for the Maytag Quiet Series. Once you find which shaft to use, (which correct inner thread, course or fine), install it with the great directions that come with the part. Putting all the stuff together is not as bad as one would think, there is only one way for it to go back together. After installation is complete, turn water and breaker switch back on. Run a cycle and listen for the washing cycle against the wall of the washer. If you cannot tell the difference, you can unscrew the white lock arm and insert it into the door. Turn it on and watch how a dishwasher works. Get ready to get a little wet. Towels!

Dishwasher heating element bad

  • Customer: Gary from Indianapolis, IN
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 11 of 13 people found this instruction helpful
I could not reach the heater element nuts from under the dishwasher so had to pull out the dishwasher. I removed the screws around the front of the dishwasher and pulled it about half way out before the water inlet pipe and the electrical wires stopped me. I shut off the water, unhooked the copper pipe, and unhooked the electrical wires (shut off circuit breaker first). Pulled the dishwaser out so I could remove the element nuts and wires to the element. Removed the old element and installed the new one - the old nuts would not fit. I went to a local appliance parts store and found that my element is no longer made. I had the correct replacement element but you need to order the nuts also. Luckily, the local store had a small brass nut that worked. Reattached the electrical wires to the element, pushed the dishwasher half way in, reattached the water inlet and electrical wires, pushed the dishwasher all the way in and scewed back into the cabinets. All is well now and the dishwasher is working much better.

Dishwasher not draining

  • Customer: Darrell from Snellville, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 10 people found this instruction helpful
It was my first time repairing a dishwasher. I was a little worried. I also wasn't sure about how to remove the drain pump. Well, the hardest part was just getting the dishwasher out from under the counter. I did find a crimp in the drain line that probably contributed to the original pump going out. I fixed that, removed the old pump by removing one screw holding a stablizer bracket and twisting the pump connection. The original bracket is needed, so I removed it from the old pump, attached it to the new pump and reversed the removal process and secured the pump by reattaching the stabilizer bar with the single screw. I then slide the dishwasher back under the counter. Runs great. Easy repair. The part was shipped and delivered on time. Very impressed with the process and will order my appliance parts from you in the future.
All Instructions for the MDBH955AWS
46-60 of 1,754