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Models > MAH4000AWW > Instructions

MAH4000AWW Maytag Washer - Instructions

All installation instructions for MAH4000AWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the MAH4000AWW
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Lid hinge broke

  • Customer: Sharon from Rochester, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 21 of 21 people found this instruction helpful
Ordered the lid and it has two pins one longer and one shorter. I put the pin in the wrong part of the lid the first time, could not get the pin out--the lid was toast. Had to re-order the part and the hinge pin the second time. Easy to do if you REMEMBER where the pins go on the lid--Would have been nice to receive a paper description with the lid and the placement of the pins with the part sent, or the drawing showing the pin placement. Once the shorter pin is put in the top hinge spot--it is gone forever and will not work.

The shipping and order process was flawless, the parts both times were received within two days-great service.

Bad bearings and support arm

  • Customer: Susan from Whiteford, MD
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 21 of 23 people found this instruction helpful
We took off the fornt and back of the machine and pulled out the outer tub...then pulled the rear and the front bearings...and the sleeve between...and the support arm...We had only thought we would replace the bearings, but there is a seal in the hub of the support arm that often goes wrong and causes the bearing problem...That appeared to be the case in this fix...so we are glad we chose to replace the arm too. Then we reassembled in reverse order and voila! The machine is as quiet as can be!

Seal failure, leading to bearing failure

  • Customer: James from Chillicothe, IL
  • Difficulty: Very Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 20 of 22 people found this instruction helpful
Not much to add to others' descriptions of the repair except for two things- one, the procedure for removing the front shroud on a stackable unit is somewhat different than what is described in the seal kit directions. The door switch assembly gets in the way; though the whole repair can be done by one person, it would be better (and safer) to have a second person helping at least during this part. The whole shroud is unwieldy, with two drain hoses attached, along with two dispenser hoses, the door switch/light, and the side & bottom mounting brackets, and it has to be eased out one step at a time. During the last part of this you will have to lift up the front of the dryer at the same time.

Second, our particular washer has a 90xxxx serial number. The bearings are Chinese-sourced, not the good NSK bearings. Though the listed bearing numbers are the same... the rear bearing is held in by a retainer that is permanently fixed into the outer tub. There is no easy way to drive the bearing forward, either, as the retainer covers nearly all the bearing outer shell. The chances are very high that the outer tub would be damaged beyond repair if the retainer or bearing was removed. Fortunately in this washer, the back bearing was still in reasonable shape and had some grease left; I was able to pop out the grease seal and re-pack it with wheel bearing grease. The front bearing & seal are replaced as others have described. The front bearing takes a majority of the load, so others may have similar wear.

This washer was only 3 1/2 years old; we bought six Maytag appliances at the same time, and four of the six have had major repair problems (two were cheaper to replace than repair). That, and the $678 replacement cost of the outer tub, explains why the Maytag repairman is so lonely...

The washer was stopping at each part of the wash cycle

  • Customer: Fred from Riverside, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 18 of 18 people found this instruction helpful
I looked at the exploded view that was posted on the website which was a big help. I took off the back and took off the control knob. I then unscrewed the timer from the console and it took a couple of minutes to realize that the timer moved to the left and had these lugs that anchored it to the console. The fact that there was only one screw should have been a give away. The hard part was disconnecting the wiring plug from the old timer.
The install was in reverse and easy.
The only problem is that while the washer no longer stops at every step of the cycle it still periodically stops at the 2nd and the 3rd rinse.
I don't know what that is, I suspect it is a relay but I am having trouble figuring out which relay it is.
Overall, it ws a piece of cake and the washer does run better.

the water drain pump started to make grinding noises and poor draining

  • Customer: carlos from rio rancho, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 24 people found this instruction helpful
the repairs couldn't be easier, the pump came right out. just loosen the two water drain hoses and out it came. the intallation was just as easy...

bearings on tub bad

  • Customer: Richard from Swanton, OH
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 17 of 19 people found this instruction helpful
I removed everything to get to the inner tub then removed the belt pulley and pushed inner tub and shaft out of the outer tub. Then I used a die grinder and cut bearings out. I am a Machine Repairman by trade. I have cut out a lot of bearings before but nothing this small. It took 2hrs. I fit new bearings to the outer tub and shaft. Then put on the new seal and reassembled The bearings I got the at Granger approximately $45., and new seal approximately $40.. All I read on this washer is the bearings could not be replaced. The new outer tub with bearings is well over $400. At that price plus labor nobody repairs these washers. I have seen some on Craig list not in working order These washers are not that old.
I ended up buying the same thing for my daughter in law. Same bearings and seal. For the short service life I have received from the Maytag Neptune, I don’t think I would buy or recommend Maytag products.

I like to do this kind of work. Rich

Daughters destroyed door seal with comforter caught in the door...

  • Customer: Glenn from New Paltz, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 16 people found this instruction helpful


The best tip was supplied by the guy that used a piece of good twine/string to help him reconnect the inner seal cable and spring assembly; the whole business of using a buddy to do so is a lot of hooey. Save yourself the aggravation of using your wife, kid or other mechanically-declined individual, and use the string trick. It is still a royal pain, but it is far superior with only one person, using the unbeatable mechanical advantage that the string gives you. I used a piece of good waxed poly twine; I tied it to a convenient hole near the front right side corner of the machine, and then threaded it throught the spring and pulled it with some good pliers in order to stretch the spring enough to re-engage the other loop of the inner seal cable, using needle nose pliers. Of course, it took about four shots to get it right, but I was particularly anal about getting the cable ends in their originally-installed orientation. In retrospect, it ought not make too much of a difference, as long as you keep the spring near the top of the drum and respect the placement of the cable: make sure it is fully in its recess in the seal, all the way 'round. Additionally, pay close attention to the drain hose attachment and outer seal installation; you don't want any more leaks. I have strong fingers so it was a snap, and there are both molded recesses, arrows and "tits" along the seal edges that correspond to the outline of the machine's mating surfaces. Please take the time to push in all the lugs all the way all around in all positions; your floor's dryness is depending on you. As far as the inner seal cable/spring situation goes, be aware that any slight failure to get it right will likely cause a "domino effect" that will necessitate that you to reinstall the seal along its entire periphery, on both inner and outer sides... hold onto that cable, and watch as you tension the spring... it will cause the inner seal to walk off the drum if you aren't paying attention, and you will not be able to recover the perfect position you had at first. In honesty, that is the only "difficult" part of the job. Ensure you've had ample food & drink before you undertake seal replacement ( and not alcoholic drink, either... ) !

As with all jobs of this type, the end was far better than the beginning... the machine doesn't spew water out onto the floor anymore, and helped reinforce my claim to the "most useful" Family Member status! lol My wife was nice to me for almost a week afterwards... your mileage may vary.

PartSelect.com, thank you so much for not only the right part at the right price delivered fast, but also the forum where others could report their repair experiences in order to give a good heads up to those contemplating this repair job. Super site, super business, would definitely use again. A+


Glenn Buononato

The spinner support had sheared off

  • Customer: Stacie from Las Vegas, NV
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 21 of 33 people found this instruction helpful
First, I removed the drum. Removed the spinner support. Removed old seals. Reinstalled new spinner support. Reinstalled pulley and belt. Reinstalled drum. Reinstalled machine covers.

Intermittent fill, rinse, door lock, and temp control.

  • Customer: Stephen from Amity, OR
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 18 of 25 people found this instruction helpful
Removed five screws from rear of control panel.
Removed two control board mounting screws.
Replaced control board.
Replaced all screws.
Washer worked except for temp control.
Opened front door and removed four screws.
Removed front panel.
Removed two lock tab screws and locking tabs.
Lifted up top of washer.
Unplugged cable from thermistor.
Closed washer top and reinstalled locks and front panel.
Temperature control switch now controls temperature without using the thermistor+.

LR Code on the display, washer would not spin.

  • Customer: William from Colver, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 17 of 24 people found this instruction helpful
Removed the front panel and took out the old control board, which had a burnt spot on it. Removed back panel and took out the old motor. Put in the new motor and then the new control panel. Runs perfect.

the problem is the motor

  • Customer: Bick from Alameda, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 18 of 28 people found this instruction helpful
first i follow the instruction come with parts in box...and replace easy this the best place to buy parts for all home appliance...thanks

machine stopped at rinse cycle. shut off.

  • Customer: Royce from Woodstock, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 14 of 16 people found this instruction helpful
removed 5 screws from back of control panel holding back panel cover. removed control knob from front of control panel. removed screw holding Timer. slid Timer module to right and pulled Timer out. disconnected plug from old module. plugged
new module in and reversed previous removal procedure. Unfortunately this did not correct the problem as machine still stops at rinse cycle and shuts down. misdiagnosis on my part. called repairman and he diagnosed a bad control board.
Cost is 3 times cost of Timer alone.

Door would not lock, stopping the wash cycle

  • Customer: James from Scotts Valley, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 21 of 38 people found this instruction helpful
Wax motor was operational but door would not always lock. Rebuilt the latch mechanism with new parts including all three switches. Latch now makes an audible click when it engages, like it did when new.

door boot seal was all milldew

  • Customer: gary from tecumseh, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 15 of 20 people found this instruction helpful
Unpluged washer. Removed screws from front and removed door. Removed one more screw on each side and was able to remove front panel, and also lift the top. The boot seal was held in place with a wire and a spring. I unhooked the spring and removed the wire and then removed the old boot seal. I then proceeded to reverse the steps to put it all back together. It took me almost 4 hours. I also used the picture on your web sight to see how things were put together. It really helped a lot.

Bearings making loud rough noise

  • Customer: Gregory from El Dorado, AR
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 14 of 18 people found this instruction helpful
Thanks to all the others who gave detailed information I was able to replace the front & rear bearings and front seal. I must say it was a time comsuming job but at least I am alot clearer on the quality of clothes washing machines. I do believe I could give a manufacturer / designer some design points after working on this Maytag Neptune. I was able to knock out the bearing shaft that held the stainless perforated tumbler inside the plastic tub/drum by using a #3 LB hammer I reinstalled the old screw in the shaft which held the plastic pully on because this would keep the end of the shaft from being damaged. After several blows it started moving I was afraid I might damage the plastic drum but fortunately no damage was done to it. After removing the stainless steel perforated tumbler here is where it really got interesting. The Hub that held the old seal was shot! pretty much deteorated from corosion it seems. Here is where I could significantly help a manufactured/designer out The bearing/seal hub should have been made out of stainless instead of Pot metal/ aluminum or whatever they made it from. After much cleaning with a small wire brush and vacuming all the debree out of the Tub I didn't have much hub left to install the new seal. Also the three armed Spinner was very coroaded it attaches to the back of the stainless tumbler I removed it from the stainless tumbler and wire brushed it the back side was full of crud, it looked like left over washing powder or soap and Corosion debree it was a job just cleaning it up. I pressed on and on though replacing both bearings front and rear. Thanks to another person who explained the easy way to remove the bearings and race I was able to do so without removing the Drum/Tub as others stated they had to do. The Dremmel and a few Cutter blades did the trick I cut a wide V notch in the bearings and the bearings fell out I then cut through the bearing race being careful not to cut too deeply although if you did slightly cut beyond the race it really wouldn't matter because the front seal will keep it from leaking anyway. Anyway when I cut through the race it made a ping sound and the race pulled away and fell right out of the HuB. The front & rear bearings a definately serviceable and it doesn't have to be a beat/bang ordeal. after cleaning up the hub I tapped the new bearings in place and discarded the metal spacer that went inside the middle of hub. I then brainstormed on how I could install the new Lip Seal upgrade and then it dawned on me that since the inner Hub that holds the seal was so far gone and only enough left to barely hold the new seal in I remembered the ole saying Don't Discard just use JB Stick or JB Quick I used JB Stick to fill in around the new seal because it is supposed to bond to metal and it did just that I pressed the putty in quickly before it hardened bringing it out even with the plastic drum where the origional hub should have been and made the repair to the deteriorated Hub so that the Seal would stay in place it Worked! This Maytag Neptune was given to me by my mother in-law she did not want to wait on the repair after I tried to previously repair the problem with it I just did not delv deeply enough into the problem with this washingmachine at first. I previously removed both Pumps thinking they were not pumping all the water out because the Towels especially were staying soaked. Both the pumps were nasty with alot of debree inside of them now I know that because of the deteriorated Seal Hub on the inside had done the dirty work. The Pumps can be easily taken apart only a few screws and the plastic impeller can be gently pried off also that is where I found alot of particles from the deteoriated Seal Hub I then reinstalled the pumps and they worked fine pumped out the water. Then that is when I noticed it wasn't cycling properly also Ha Ha I thought to myself what else could possibly be wrong with this washing machine? Thanks to Parts Select site I wa
All Instructions for the MAH4000AWW
16-30 of 243