KUDS30IXSS4 KitchenAid Dishwasher - Instructions

Pulled the dishwasher out of the cabinet, set the rope with the plastic ends on the spring and lever for the door and pulled the spring into it's holder and returned the washer into the cabinet. I ordered the part on the 27 in the morning and it got here on the 28th in the afternoon. Local part store wanted $40.00 for the same kit and I got it from you at less than 25.00. I also got to skip the service fee which would probably be about 65 dollars.

Followed instructions on the web video and the paper that came with the part. The spring was very difficult to stretch to hook the cord. Skinned my knuckles and required a helper to get it together.

Removed screws holding dishwasher to countertop and pulled dishwasher out about a foot from the cabinets. Spring had jumped out of position on one side where door opens and closes. String was broken. Used old string to thread new string onto pulley wheels. did not replace the wheels in the kit since they did not appear to be damaged.

This kit repaired the loud squeeking immediately. Worth the money because with this kit both wheels turn, so that the loud squeeking door noise wont come back. Dont waste money on the OEM kit.

After ordering the door balance kit I viewed the helpful repair video courtesty of Parts Direct. When the parts arrived I jumped right in, drained and unhooked the water feed line and removed the floor plate, carefully pulled out the dishwasher and began on one side. This gives the other side undisturbed for a guide. After the failed side was complete I moved to the left side and then just reversed my earlier process. I did recheck the water line to be sure it was not leaking. It went well; I finished in an hour from start to finish.

Chronic problem with KitchenAid dishwasher -- the connection between the tensioning spring on each side and the dishwasher door are two cheap twine-and-plastic assemblies. Opening and closing the door stresses the twine, and eventually it breaks on one side or the other. The only way to fix it is to replace the twine-and-plastic assembly, which is really simple to do once the replacement part is received. Takes longer to pull the dishwasher out from under the counter than it does to replace the part. In seven years, this is the fifth time one of these parts has failed.

We followed the directions on your video and it was fixed in 45 minutes. That includes pulling out the dishwasher and replacing the parts on both sides of the door. The parts were received in less than 3 days. Would recommend this company to friends and family.

Remove the 2- screws attaching the dishwasher to the base cabinets on each side. Next , slide the dish washer forward and determine if the water supply needs to be disconnected. If it does, turn off the water to the dishwasher and disconnect the supply line. Now slide the dishwsher forward to expose the balance linkage. Remove the old balances and reinstall new in reverse order.The repair kit also includes new updated rollers that are easy to install.Slide the dishwasher back,hook up the water supply and secure with the 2- installation screws. Load it up with dirty dishes

The most difficult part was getting the undercounter unit out where I could work on it. Had to disconnect both water supply and drain. Once those were disconnected, it was a piece of cake. Cleaned up, relubed the hinges too. Yeah, no leaks.

Simple repair, detached 2 top screws and slid unit out far enough to access the rear springs, removed old balance kit and installed new. The replacement parts appear to have corrected some deficiencies in the OEM version and the instructional video made changeover easy. As an extra bonus, annoying long-term door squeak is history.

Identified first that the Door Balance Link Kit was required as opposed to a new spring - the springs are nearly indestructible, I don't see how the spring would ever fail before the link kit. The hardest part was sliding the dishwasher out - nut driver to remove the lower panel, removed the insulation under the dishwasher, then found the two plastic screw covers in the door frame. Under the screw covers are screws to attach to the cabinet frame - your installation may be different. Then I slid out the dishwasher.

The link kit consists of two roller assemblies and two links - basically a nylonish cable with a plastic eye-hook on one end and a longer hollow-rectangle kind of attachment on the other. I only used the links (the cable parts) for this repair.

Swapping the link kit took 2 minutes. Hook the spring on the frame that is parallel to the dishwasher front, attach the eye-hook to the spring, push the cord into the pulley system, and pull on the link with the spring to get the rectangular hook to loop over the door hook.

Sliding the dishwasher out and putting it back in took much longer than the actual part replacement, but it was still a quick repair. And now the door doesn't even squeak when it opens!

The "cable", which is actually nylon had broken. The kit had two sets of cables and new pulleys, one for each side. I simply pulled out the dishwasher, unscrewed the single pulley mounting screws and then reused them to screw in the new pulleys. The hardest part was pulling the springs to have enough slack to attach the cables. The best method involved a vice-grip pliers holding an "s" hook. The "s" hook grabbed the springs, I pulled on the pliers and then had someone assist to keep the dishwasher from sliding forward. Then cable attachment was easy and quick.

Followed the virtual repairman instructions. They were

great! Good overall experience with the site and service.

As per instructions on the video you show for repair. Easy breezy! Thank you.
Cody Oakland

Pulled out dishwasher. Found cord broken on one side. Replaced cord and other parts that came in kit. Replaced balance parts on both sides of door. Pushed dishwasher back in place. Door now opens and closes like new.